We were very comfortable with Mark straightaway because of his data-driven and honest approach. He gave us clear, evidence-based reasons for his advice around decisions we had to make. We trusted him thoroughly. He has a very kind and authentic character and it was a delight to work with. We would highly recommend Mark to anyone and I’m glad that we found him.
We had our house listed with another agent for 5 months with no offers. After some consideration we decided to change agent to Mark at Chapmans RE we were not sure how he would be able to do things any different to the other agent but how wrong were we. Mark didn’t just do the standard email to his data base he actually rang them and encouraged people to come and view our home even though a lot of them had seen it online and as our title says he sold our home in two weeks. Amazing result and at the price we were hoping. If you are thinking of selling or buying We would highly recommend Mark who was totally professional, proactive and always available to answer questions even after the sale. Thanks again Mark
We had our house on the market for seven months with another Blue Mountains Realtor with no results. In September we decided to move to another Agent and read many reviews, finally settling on Chapman and working with Mark Poole. The results were fantastic. Not only did Mark provide greater feedback, including ranking potential interests, he provided candid suggestions and realistic responses. We sold our house within 8 weeks, a dramatic difference from the previous realtor. Mark is friendly, efficient, professional, engaged and candid. To add an extra element, we live in the United States and Mark had the added challenge of international clients which he handled without any issues. Our only regret was not working with Chapman to begin with. Don’t make the same mistake we did, make Chapman, and Mark Poole, your Realtor.
Our experience with Mark was fantastic! Great communication, answered all our questions. Great knowledge of the local area and Blue Mountains. Mark made the purchase easy, smooth and a stress free process. Will recommend Mark to friends and family. Very happy buyer here :)
Mark was very knowledgeable, always friendly and a complete professional. Due to a variety of circumstances Mark had shown us a number of properties within our criteria and budget. Mark was always happy to answer questions, set up appointments and worked to match us to an ideal property. If I was selling I would list with Mark; and if I was buying again or if I knew someone was looking, I would definitely recommend Mark.
Mark approached the sale of our property with a pragmatic, logical approach that suited us. Every step of the process was well explained and reasoned. Expectations were set sensibly and being interstate at the time we were updated regularly. We would happily buy or sell with Mark again.
We are very happy with Mark's work in selling our home. Mark always kept us up to date, he took away the stress of selling, got us a great sales price and the sale was fast! We cannot thank Mark and his team enough and would highly recommend him to anyone looking to sell their property. Thankyou Mark!
His approach was caring, understanding, subtle, professional yet friendly. Made the whole process easy and stress free. His approach helped me to trust him and the non aggressive agent attitude helped me to make the decision to sell.
We have used Mark to sell 3 of our properties. Each time he was very professional, knowledgeable and realistic. He has exceeded our expectations everytime and we highly recommend him!
Very responsive and communicative, Mark provided details and assistance in a timely and friendly manner and made the buying process as stress free as possible.
Mark was very patient in walking us through the processes and his knowledge of the area was very good. He explained issues well and assisted in the decision-making with tact and kindness.
Mark knows the realestate market very well, he goes above and beyond and makes sure you are a priority. He tells you how it is and Mark is an excellent person to deal with. No problems what so ever and i recommended Mark to everyone!
