Mark approached the sale of our property with a pragmatic, logical approach that suited us. Every step of the process was well explained and reasoned. Expectations were set sensibly and being interstate at the time we were updated regularly. We would happily buy or sell with Mark again.
We are very happy with Mark's work in selling our home. Mark always kept us up to date, he took away the stress of selling, got us a great sales price and the sale was fast! We cannot thank Mark and his team enough and would highly recommend him to anyone looking to sell their property. Thankyou Mark!
His approach was caring, understanding, subtle, professional yet friendly. Made the whole process easy and stress free. His approach helped me to trust him and the non aggressive agent attitude helped me to make the decision to sell.
We have used Mark to sell 3 of our properties. Each time he was very professional, knowledgeable and realistic. He has exceeded our expectations everytime and we highly recommend him!
Very responsive and communicative, Mark provided details and assistance in a timely and friendly manner and made the buying process as stress free as possible.
Mark was very patient in walking us through the processes and his knowledge of the area was very good. He explained issues well and assisted in the decision-making with tact and kindness.
Mark knows the realestate market very well, he goes above and beyond and makes sure you are a priority. He tells you how it is and Mark is an excellent person to deal with. No problems what so ever and i recommended Mark to everyone!
WE FOUND MARK TO BE VERY PROFFESSIONAL AND KNOWLEDGEABLE ABOUT THE HOUSING MARKET IN OUR AREA AND KEPT US UP TO SPEED AND MOST IMPORTANTLT-INFORMED
Mark was a fantastic agent to sell with. He was highly professional and very patient with us, as it was our first time selling a house. He outlined his processes very clearly from the very first meeting and filled us with confidence that he would get us the best price possible for our house without using any underhanded techniques. One thing we look for in a real estate agent is someone with integrity, something that seems to be so lacking in this industry. Mark showed us that you can have integrity and still use clever sales techniques to achieve the best result for a seller. I have no hesitation in recommending Mark Poole to anyone looking to sell their house.
Mark's communication skills are excellent. He has an ability to read people and adjust his delivery to suit the buyers comfort level. He was always prompt with responses to any queries regarding the multiple properties we viewed with him and he was exceptional in assisting with interactions between the vendors and ourselves. Mark was very open and honest with regard to property pricing and we certainly never felt that we were being pushed with regards to making offers. We viewed properties with Mark in many suburbs in the mountains and his market knowledge and insights were very helpful in our final choice of property to purchase. I would have no hesitation in recommending Mark to anyone looking to buy a new home.
Mark has a very easy going, optimistic and relaxed manner which puts his clients at ease and engenders a sense of confidence. There is no hard sell with Mark. He is an excellent communicator and he was quickly able to explain all aspects of Chapman's VIP marketing strategy making a somewhat complex process, seem relatively simple. He gave us expert advice about preparing our home for sale, which proved to be invaluable. Mark is conscientious, diligently keeping us informed of developments during the marketing and settlement phases. On the rare occasions when he was unable to take our calls he was prompt in returning them. I believe Mark secured an excellent price for our property which exceeded our expectations and did so in quick time. We have no hesitation in recommending Mark's work.
We had a great experience with Mark. All correspondance was prompt, clear and up to date. We weren't in the state to meet mark personally, though this did not change his professionalism. He worked hard to sell our property and when it came to offers he was honest and clear. He wasn't pushy, allowing us to make our own decisions every step of the way. I can't rate Mark highly enough. Thanks Mark for your great work!
