Owen Chen

Selling our home with Own and his team was a genuinely positive experience from start to finish. He was highly professional while still being warm and approachable, which made a big difference during what can often be a stressful process, especially as this was a deceased estate. A special mention to the auctioneer, Marcus - he did a wonderful job and grateful that he came recommended by Owen and the team. What really stood out was how supportive and proactive Own and the team were throughout the entire campaign. They offered helpful guidance, handled every detail with care, and made sure we felt confident in every decision. In the end, Owen achieved a fantastic result for our sale, and we’re extremely pleased with the outcome. We wouldn’t hesitate to recommend Owen to anyone looking for a reliable and dedicated agent.

Selling our property in Lakewood Estate with Owen Chen and Natalie from Place Sunnybank was an outstanding experience, and we couldn’t be happier with the result - a record sale price at auction. While we were thrilled for ourselves, we were equally pleased for Owen, Natalie, and their entire team in achieving such an exceptional outcome. From the very beginning, they were not only highly professional but also incredibly warm and genuine. They quickly made us feel like part of their extended family, which made the entire journey both comfortable and enjoyable. We interviewed five agents, and Owen and Natalie stood head and shoulders above the rest. Choosing them was an easy decision. We were working to a very tight timeline, with only 17 days to prepare for our first open home. At times, it felt overwhelming, but Owen and Natalie provided a clear, detailed plan and supported us every step of the way. They are hardworking, dedicated, and always available; consistently providing guidance, answering questions, and keeping us informed with clear and prompt communication throughout the entire process. Their attention to detail in marketing and presentation was exceptional. From styling to photography, our home was showcased beautifully and with a real sense of prestige. What stood out most was how collaborative they were—they genuinely listened, sought our input, and made us feel like part of the team. Owen’s deep knowledge of the estate and local area was evident from day one. He knew exactly how to position and market our property to achieve the best possible outcome. His negotiation skills are outstanding, and his strong buyer network resulted in excellent interest and record attendance at our opens. Selling a home can be both stressful and emotional, so it’s important to have an agent who is knowledgeable, skilled, dedicated, and proven. In all honesty, we highly recommend Owen, Natalie, and the entire Place Sunnybank team.

Many thanks to Owen’s team for helping me sell at a reasonable price, and also for their many suggestions and assistance.

Clear communication

Owen with his extensive knowledge of the Parkinson area was able to guide us on the market price and the best strategies to present our home. He was available at all times to answer our questions and was always caring, professional and acted in our best interests. At no time did we feel pressured.

Appreciated Owen’s professionalism and support. He took the time to explain the whole process and discussed options. Open house and auction proceeded on schedule and sale was successful .