Penny's profile

Penny's reviews

  4.9  
Penny has 181 reviewsacross 30 different locations, showing 12.
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Penny's qualities as told by our client reviews: reliable, hard-working, pleasant, friendly, responsive, local expert, clear communication.
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Buyer review
Charming and reassuring
almost 6 years ago
Charming and reassuring

As first time homebuyers, our knowledge was limited and having already endured some awful experiences with other real estates agents and conveyancers and brokers, we were feeling pretty disillusioned. Penny was a complete flip. She was wonderfully friendly, supportive and informative. She kept me up to date and checked in from time to time which was very reassuring. My partner and I are very happy to have purchased our first home through Penny and she made sure it was a joyful experience for us in the end. It wasn’t just another job or pay check, she had genuine interest in assisting us as buyers. I will happily use her services in the future.

Buyer review
A vibrant and easy to communicate experience
almost 6 years ago
A vibrant and easy to communicate experience

Penny knew exactly how to communicate the property to us, we were rushing to buy. But we were told by Penny that this location, the established property and the surrounding area is undeniable for a good purchase / future investment.

Buyer review
A pro-active, caring, on-the-ball, creative, all round excellent Agent.
almost 6 years ago
A pro-active, caring, on-the-ball, creative, all round excellent Agent.

Penny knows the market, is immediately contactable and follows through to the benefit of her clients. It was a difficult time with Covid-19 restrictions but Penny worked conveniently for our search for a suitable house, which was IMMEDIATELY suggested, followed up and is now our home! Her suggestions and implementation meant that we were able to tick every box on our list in no time flat! Penny is a very approachable, pleasant and she finds a way to facilitate a great outcome. Thank you!!

Seller review
Our house sale
almost 6 years ago
Our house sale

Penny made the whole selling experience enjoyable. Penny is confident, friendly and reliable.Penny made what we thought was going to be a stressful time , an enjoyable experience. She was knowledgeable, upfront and always prompt to get back to us with daily updates.

Seller review
Excellent communicator with real experience
almost 6 years ago
Excellent communicator with real experience

Penny was able to achieve a good result in spite of the difficulties of dealing with COVID-19 restrictions, he ability to adapt to changing circumstances has been amazing Her professionalism, dedication and professionalism paid off, we are very happy with our sale outcome. Thank you Penny for looking after us and ensuring all stakeholders were kept informed.

Seller review
Selling our Family home
almost 6 years ago
Selling our Family home

Penny was very professional with the selling of our family home. It was in our family for over 50years and we would have liked it to go to another family or young couple. After every open Penny would call me and give me an update, stating 'I don't think we've found our buyers just yet' until one day she stated that she thought she had found them We were very happy that a young couple have bought our home and hopefully they'll make as many happy memories as we did Penny always updated and answered any queries without hesitation and in a timely manner. Very happy with our result especially with Covid-19 causing a few issues. Thanks again Penny.

Seller review
Great experience
almost 6 years ago
Great experience

Penny was very helpful throughout the process of selling our block of land. Always kept us updated and was always reachable. Got an offer on land just after few days of putting the land on sale. Would definitely recommend Penny.

Buyer review
Friendly and efficient
almost 6 years ago
Friendly and efficient

Penny was quick to respond and very pleasant to deal with. Positive purchasing process.

Buyer review
Penny Shields Positive Experience
about 6 years ago
Penny Shields Positive Experience

It was a pleasure to deal with Penny who kept me informed about the property over several weeks and took a lot of time and trouble to discuss all aspects of the property with me. She was always courteous and helpful and I felt confident dealing with her.

Seller review
Great communicator
about 6 years ago
Great communicator

Penny provided timely advice and was in regular communication with us throughout what can be a difficult process. A fantastic professional who worked tirelessly to achieve a great outcome. Penny is highly recommended.

Buyer review
Very helpful agent
over 6 years ago
Very helpful agent

Penny was very professional and did all she could to assist us in making our decision. Very knowledgeable of the Ballarat area and was was able to give us some history of the property. Thanks Penny.

Seller review
Auction result beyond my dreams
over 6 years ago
Auction result beyond my dreams

Penny and the team at PRD Ballarat are the poster child for professionalism integrity and experience in selling my home through a 4 week auction campaign. Their marketing skills and communication with me as the vendor and the potential purchasers has been exemplary. Not only were they amazing to deal with but followed through in exceeding my expectations. 5 star experience highly recommended they are vendor focused and so knowledgeable about the Ballarat market

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