Penny knew exactly how to communicate the property to us, we were rushing to buy. But we were told by Penny that this location, the established property and the surrounding area is undeniable for a good purchase / future investment.
Penny knew exactly how to communicate the property to us, we were rushing to buy. But we were told by Penny that this location, the established property and the surrounding area is undeniable for a good purchase / future investment.

Penny knows the market, is immediately contactable and follows through to the benefit of her clients. It was a difficult time with Covid-19 restrictions but Penny worked conveniently for our search for a suitable house, which was IMMEDIATELY suggested, followed up and is now our home! Her suggestions and implementation meant that we were able to tick every box on our list in no time flat! Penny is a very approachable, pleasant and she finds a way to facilitate a great outcome. Thank you!!

Penny made the whole selling experience enjoyable. Penny is confident, friendly and reliable.Penny made what we thought was going to be a stressful time , an enjoyable experience. She was knowledgeable, upfront and always prompt to get back to us with daily updates.

Penny was able to achieve a good result in spite of the difficulties of dealing with COVID-19 restrictions, he ability to adapt to changing circumstances has been amazing Her professionalism, dedication and professionalism paid off, we are very happy with our sale outcome. Thank you Penny for looking after us and ensuring all stakeholders were kept informed.

Penny was very professional with the selling of our family home. It was in our family for over 50years and we would have liked it to go to another family or young couple. After every open Penny would call me and give me an update, stating 'I don't think we've found our buyers just yet' until one day she stated that she thought she had found them We were very happy that a young couple have bought our home and hopefully they'll make as many happy memories as we did Penny always updated and answered any queries without hesitation and in a timely manner. Very happy with our result especially with Covid-19 causing a few issues. Thanks again Penny.

Penny was very helpful throughout the process of selling our block of land. Always kept us updated and was always reachable. Got an offer on land just after few days of putting the land on sale. Would definitely recommend Penny.

Penny was quick to respond and very pleasant to deal with. Positive purchasing process.

It was a pleasure to deal with Penny who kept me informed about the property over several weeks and took a lot of time and trouble to discuss all aspects of the property with me. She was always courteous and helpful and I felt confident dealing with her.

Penny provided timely advice and was in regular communication with us throughout what can be a difficult process. A fantastic professional who worked tirelessly to achieve a great outcome. Penny is highly recommended.

Penny was very professional and did all she could to assist us in making our decision. Very knowledgeable of the Ballarat area and was was able to give us some history of the property. Thanks Penny.

Penny and the team at PRD Ballarat are the poster child for professionalism integrity and experience in selling my home through a 4 week auction campaign. Their marketing skills and communication with me as the vendor and the potential purchasers has been exemplary. Not only were they amazing to deal with but followed through in exceeding my expectations. 5 star experience highly recommended they are vendor focused and so knowledgeable about the Ballarat market

Even though Penny is fairly new to the experience of selling homes, we found her to be a very helpful and approachable agent. Penny was excellent with negotiations and from the start she ensured that all necessary details were provided with both the selling of our existing property and the purchase of our new property. We would have no hesitation in recommending Penny to anyone looking to buy or sell property.


Penny Shields