Serena understood my requirements and adapted well to changed circumstances given how vital it is due to COVID situation. She is a great communicator and easy to deal with. I highly recommend her services.
Serena is a good negotiator with great communication skills. She achieved an exceptional result in a short period of time. I would recommend her service to anyone who is looking at selling or buyer.
Professional, efficient and honest Serena is professional, efficient and honest. While I was overseas, Serena and her team at Lucas Real Estate helped me to get my apartment ready for sale. She always goes above and beyond to ensure every details are correct to put my mind at ease. This was my first time selling in Australia and Serena was very patience to guide me every step of the process. She acheived a great result in just a few weeks. I highly recommend Serena to anyone who is looking at buying or selling
Serena is very professional, responsible, and reassuring. I enjoy communicating with her as I can always feel her sincerity and all-out effort. I highly recommend Serena for anyone who has the property selling or buying needs.
I have enjoyed working with Serena on the selling of my apartment. She has been very professional and very easy to deal with.
Serena is very professional, experienced and responsive. She is a great communicator and always genuine. I had a very pleasant purchasing experience with her!
Serena is very professional and knowledgeable. She is very helpful and a great communicator. Couldn't recommend her enough!
Serena had done it again. She impressed me not just once but twice. This is the second property she sold for us and it was sold under 3 weeks during lockdown. Her attention to detail and negotiation skill was amazing. I’m beyond impressed with the result. I would recommend Serena to anyone who is looking at selling their property
I highly recommended Serena Su at Lucas Real Estate. Our property was listed and sold within 2 weeks during Stage 4 lockdown. Incredible work by Serena and her team. She is honest, friendly, and knowledgeable. When COVID-19 hit with restriction in place, Serena came up with creative ideas and made great suggestions. She coordinated the entire sale process seamlessly while I'm overseas. She communicated incredibly well, providing updates, and negotiating an outcome that was beyond our expectation during this tough time.
Serena has been professional and kept me up to date throughout the buying process. She is knowledgeable and I really appreciate her timeliness to respond to enquiries. Thanks Serena!
Serena's honesty, customer service & sales skills are fundamental to her success. She pays attention to details in regular updates to keep client well informed.
Serena is the consummate professional and was extremely helpful in our dealings . She was instrumental in the process, particularly during the COVID-19 Pandemic, where I thought achieving a realistic price would be a significant challenge given the current market conditions. I could not be happier with the standard of service we received from Serena who continuously kept us informed and updated every step of the way. Her response time and communication is first class. The procedure and efficiency is flawless, and we cannot fault any part of our experience.
