We have very limited time in Melbourne so feel very happy to have the assistance from Serena. We found her very knowledgeable to the market. Once we talked to her regarding our requirements, she made valuable advice to us. After the deal had been agreed, we found her very helpful and efficient throughout the settlement and hand over process.

The girls were very professional They assisted us in organising photos and sold our property in record time with the best price

Knowledgeable and great negotiation skills, thanks for your professionalism and achieved a maximum outcome for my property as possible. 5 stars agent!!!!

As a first home buyer, first time in an apartment and being vision impaired, Serena was nothing but helpful and understanding. From putting in our offer till settlement she walked us through the processes. Even when it was looking like it was not going to happen, she never gave up and steered us in the right direction. In the scary adult world of purchasing property, I would highly recommend Serena Su to help you through.

We were very happy with Serena as the agent who helped us buy our apartment in Docklands. She went above and beyond in organising inspections and handling paperwork. Would highly recommend.

Our experience with Serena @ Lucas Real Estate was smooth and successful. If you are looking for honesty and dedication Serena is without a doubt the agent to sell your property. Thank you again Serena!

Serena was very knowledgeable on the home buying process and worked hard to keep things moving forward. Would definitely recommend her as an agent.

Serena is an excellent agent, very responsive, very reliable, and acting the best interest of vendor. 10 of 10 rating.

Serena managed the sale of our apartment and thru her market expertise and professional approach it was sold in no time and before having to resort to marketing, which saved us a lot of money. Serena has a very down to earth, professional and friendly approach, which soon developed in trust giving us the confidence that we were well supported. She is prompt in her communication and gave us the opportunity to ring her when convenient for us, which was mostly after hrs. We have no hesitation in recommending her as a property sales agent and she would definitely be our preferred choice if we had to sell or buy another property. Thank you Serena for making the sales process so seamless.

From the very first day Serena has kept in contact and given feedback at every step even while she was away on holidays . Very professional and had property sold within 3 weeks Highly recommend

From the first moment we met Serena, we had a great understanding. Her knowledge of the building we were looking at was thorough, and she was always available to respond to questions over the phone. The whole purchasing process was seamless. Serena always followed up to ensure we were satisfied at each step. Thank you.

Serena was very good at communicating with me and always getting back to me as required.She was thorough in sourcing the right buyer and securing a good price.I would be happy to use her services again.