Serena is a fantastic agent and very knowledagble of the Docklands area and vertical living. Serena was responsive to calls/text and understood my requirements for a property and being a first home buyer, she made it a very smooth experience.
I've bought 2 properties through Serena and have been very happy with the service. Serena is very polite, patient and provides plenty of good info about the price, the location and other key points related to the purchases. She certainly seems to be an agent who is a dealmaker!
Serena was very friendly and easy to deal with. She was very quick to respond to any questions I had during the buying process. I would definitely recommend!
It's not often you can say that you had a good experience with a real estate agent, but my experience with Serena was outstanding. She continued to persevere through missing documentation and was very accomodating to ensure I felt completely comfortable with my property purchase. She made sure the communication lines were always open. Working with Serena has been a great pleasure and I'm thrilled with my new purchase.
Serena was extremely professional and was dedicated to cater to our needs.
Serena was so detailed and thorough with her approach to selling my property. Serena and the team really looked after me. I heard from Serena consistently through the whole process. I really couldn’t have asked for anything more, Serena got the result we wanted.
This was my first time dealing with Serena. I would highly recommend her service as an Agent to sell or buy your next property. Skills I found from Serena during my purchase - * Great listener and give best advice & service to you * Punctual and always eager to help * Provide all relevant information, reply to your messages, emails phone calls day or night including weekends * She is an agent honest and you can trust * Ultimately she will make it happen Thank you Serena :)
Serena is a very helpful and patient person to help me buy my apartment, thank you Serena and sorry for the late rewiew.
Serena Su has strong professional knowledge and rich work experience. She is familiar with market conditions and completed sales in a short period of time. My cooperation with her is a correct choice.
From the 1st open to the final settlement, Serena's expertise and professionalism was outstanding. Thanks Serena and the team at Lucas for the fantastic service!
