Professional knowledge helps me gain insight into market needs and make the right decision quickly, the whole procedure is so simple and satisfied！

She has solid market knowledge, gave us timely and honest market feedback. Serena provided us with different market strategies according to our needs, she never pushes us into anything. Serena is a very good negotiator as well. Her professionalism helped us went through the marketing even during lockdown restricted inspection capacities. Serena is very reliable, she has the client’s best interest in her heart.

Good at conversation, prompt reply, worthy of recommendation.

Serena sold my property less than 2 weeks on the market. She was committed and extremely knowledgeable. The only regret I have is not to engage her service earlier. I will recommend her service to anyone who is looking at selling or buying.

Serena has offered great help and easy to communicate, responds to my request of video preview before in-person inspection. Making my property purchase journey smooth and sweet.

Serena went above and beyond to help us buy our first property. Always so helpful and knowledgeable about the area and property market. She is an absolute delight and we highly recommend her to assist you in purchasing your first home.

I just want to say thank you Serena for helping sell our apartment. It was our first time doing so and you made it seem to easy. Thanks for helping out especially just before Christmas and New Years

Serena managed the sale of our apartment in Docklands. She was always completely engaged and helped guide us through the sale process and potential strategies to get a great result. Being overseas ex-pats we needed someone reliable who knows the area and the market. More importantly Serene always made herself available despite the time difference over zoom calls or mobile calls for updates which we are grateful for. Overall, a wonderful experience. Thank you again Serena for your kind support.

She was really helpful and professional. Highly recommended!

You can tell she has the best interest of buyer and seller in mind to ensure it’s a positive and smooth experience for everyone. She matched me with an off-market opportunity when I missed out on a similar property and it made all the difference.

Have used Lucas to manage the property for years and went with them for the sale of my property as well. Serena was very helpful in getting the property ready and be advertised. Given the lockdown situation, it was not easy doing open house and inspections. but with the help of Serena, and the team, it went smoothly and it was a relevantly quick sale. Well done!

Pleasure to deal with. A real professional.