Serena's profile

Serena's reviews

  5  
Serena has 103 reviewsacross 22 different locations, showing 12.
Buyer review
Serena is outstanding to work with
over 1 year ago
Serena is outstanding to work with

Serena is an excellent real estate agent. She is responsive and eager to do the right thing for the buyer and the seller which we appreciated. We would highly recommend Serena and her business Casa Bella.

Seller review
Serena is unmatched in ethics and efficiency
over 1 year ago
Serena is unmatched in ethics and efficiency

Serena is best described as an ethical agent, striving always for fairness, effective analysis of local data and a quality approach. Her warm and welcoming demeanour is accompanied by a deep care and desire for the best outcome for her clients. Unmatched in quality, Serena has blown me away with her commitment to fast communication, transparency of information, and ability to bring all the loose pieces together like magic. Selling with Serena felt effortless and empowering, highly recommend.

Buyer review
Professional, knowledgeable and excellent communicator
over 1 year ago
Professional, knowledgeable and excellent communicator

From our first contact with Serena she was extremely professional and always available when we called. Her knowledge of the property market was excellent. She was reliable, approachable and very prompt in answering any queries. What was a standout was her calm, congenial manner and her ability to communicate very promptly with the seller and get back to us. Overall we felt that Serena acted with integrity and we were very happy dealing with her on our purchase. If we are ever in the market to sell a property, we would definitely engage Serena as our selling agent.

Seller review
Exceptional Agent
over 1 year ago
Exceptional Agent

Serena was recommended to me and I am so happy that I called her and chose her to sell my home. She is a great communicator, passionate about real estate, enthusiastic and highly professional. Serena made the whole process of selling easy and stress free. I recommend Serena to anyone wanting to sell their home.

Seller review
A fabulous genuine professional.
almost 2 years ago
A fabulous genuine professional.

I can't speak highly enough of Serena. Her communication skills are first class and she guided me through the whole process of selling my house with great skill and with a genuine caring attitude.

Buyer review
Kind, efficient, trust-worthy
almost 2 years ago
Kind, efficient, trust-worthy

Serena expertly guided us through the purchase of our first home. She told us the process should be exciting rather than stressful and her help made it so. Her communication was excellent, always keeping us in the loop, and we found her to be knowledgeable, honest, and human. We feel really grateful to have been in such good hands.

Seller review
Top marks for communication and professionalism!!!
about 2 years ago
Top marks for communication and professionalism!!!

This was a super fast, pleasant experience!!! These girls were energetic and passionate about our home and loved it as much as we did! Excellent communication the whole way through! So much work was done with advertising and their special touch of personally delivering state of the art pamphlets to surrounding area of our home. They offered fantastic advice on the presentation and styling of our home. They worked extremely hard with showing our home with open house inspections, and kept us notified the whole time. If you want agents that you can enjoy working with, who are super positive and hardworking, then these classy ladies are for you!

Seller review
A superb and caring agent!
about 2 years ago
A superb and caring agent!

I recently had the pleasure of working with Serena to sell my home, and I cannot recommend her highly enough! From the very beginning, she impressed me with her deep knowledge of the local market and her personalized approach. Serena took the time to really understand my needs and priorities, which made the entire process smooth and stress-free. One of the things I appreciated most about Serena was her persistence and skill in negotiating with the buyer. She remained focused and determined throughout the negotiation process, always keeping my best interests at heart. Her ability to secure an excellent deal was truly remarkable, and I believe that without her expertise, I would not have achieved such a favorable outcome. In addition to her negotiation skills, Serena was exceptional when it came to communication. She kept me informed every step of the way, whether it was through regular phone calls, emails, or even texts. I never had to wonder where we stood or worry about any details slipping through the cracks. Her transparency and dedication to keeping me in the loop were invaluable. What really set Serena apart, though, was the personal care she brought to the table. She treated me like more than just a client, genuinely caring about my goals and concerns. Her warmth and professionalism made the entire experience not only successful but also enjoyable. If you're looking for a real estate agent who combines market expertise, top-notch negotiation skills, and a truly personal touch, Serena is the one to trust. She exceeded my expectations in every way!

Buyer review
B and J Gorman
about 2 years ago
B and J Gorman

Serena is a great person who will go the extra mile to help you secure your dream.

Buyer review
Casa Bella was a pleasure to buy from
about 2 years ago
Casa Bella was a pleasure to buy from

My partner and I recently purchased a property from Casa Bella and throughout the whole process they were always making sure that they were there whenever we needed anything. Very professional and friendly.

Seller review
Very Helpful
about 2 years ago
Very Helpful

Serena and Mikayla were extremely helpful and professional throughout our sale. As we don't live near our property we called on them to help out on several occasions. They couldn't have been more accommodating. I would not hesitate to recommend them to sell your property

Buyer review
THE BEST TEAM IN NAMBUCCA!!
about 2 years ago
THE BEST TEAM IN NAMBUCCA!!

Serena and Mikayla were an ABSOLUTE dream to work with. Their communication skills are unmatched and they eased me through every query and concern effortlessly. Serena's high energy made me feel very cared for and excited about my purchase. I highly recommend Serena and Mikayla to anyone looking to buy or sell. Thank you both for your hard work and care.

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