Serena's profile

Serena's reviews

  5  
Serena has 98 reviewsacross 21 different locations, showing 12.
Buyer review
Kind, efficient, trust-worthy
over 1 year ago
Kind, efficient, trust-worthy

Serena expertly guided us through the purchase of our first home. She told us the process should be exciting rather than stressful and her help made it so. Her communication was excellent, always keeping us in the loop, and we found her to be knowledgeable, honest, and human. We feel really grateful to have been in such good hands.

Seller review
Top marks for communication and professionalism!!!
over 1 year ago
Top marks for communication and professionalism!!!

This was a super fast, pleasant experience!!! These girls were energetic and passionate about our home and loved it as much as we did! Excellent communication the whole way through! So much work was done with advertising and their special touch of personally delivering state of the art pamphlets to surrounding area of our home. They offered fantastic advice on the presentation and styling of our home. They worked extremely hard with showing our home with open house inspections, and kept us notified the whole time. If you want agents that you can enjoy working with, who are super positive and hardworking, then these classy ladies are for you!

Seller review
A superb and caring agent!
over 1 year ago
A superb and caring agent!

I recently had the pleasure of working with Serena to sell my home, and I cannot recommend her highly enough! From the very beginning, she impressed me with her deep knowledge of the local market and her personalized approach. Serena took the time to really understand my needs and priorities, which made the entire process smooth and stress-free. One of the things I appreciated most about Serena was her persistence and skill in negotiating with the buyer. She remained focused and determined throughout the negotiation process, always keeping my best interests at heart. Her ability to secure an excellent deal was truly remarkable, and I believe that without her expertise, I would not have achieved such a favorable outcome. In addition to her negotiation skills, Serena was exceptional when it came to communication. She kept me informed every step of the way, whether it was through regular phone calls, emails, or even texts. I never had to wonder where we stood or worry about any details slipping through the cracks. Her transparency and dedication to keeping me in the loop were invaluable. What really set Serena apart, though, was the personal care she brought to the table. She treated me like more than just a client, genuinely caring about my goals and concerns. Her warmth and professionalism made the entire experience not only successful but also enjoyable. If you're looking for a real estate agent who combines market expertise, top-notch negotiation skills, and a truly personal touch, Serena is the one to trust. She exceeded my expectations in every way!

Buyer review
B and J Gorman
over 1 year ago
B and J Gorman

Serena is a great person who will go the extra mile to help you secure your dream.

Buyer review
Casa Bella was a pleasure to buy from
almost 2 years ago
Casa Bella was a pleasure to buy from

My partner and I recently purchased a property from Casa Bella and throughout the whole process they were always making sure that they were there whenever we needed anything. Very professional and friendly.

Seller review
Very Helpful
almost 2 years ago
Very Helpful

Serena and Mikayla were extremely helpful and professional throughout our sale. As we don't live near our property we called on them to help out on several occasions. They couldn't have been more accommodating. I would not hesitate to recommend them to sell your property

Buyer review
THE BEST TEAM IN NAMBUCCA!!
almost 2 years ago
THE BEST TEAM IN NAMBUCCA!!

Serena and Mikayla were an ABSOLUTE dream to work with. Their communication skills are unmatched and they eased me through every query and concern effortlessly. Serena's high energy made me feel very cared for and excited about my purchase. I highly recommend Serena and Mikayla to anyone looking to buy or sell. Thank you both for your hard work and care.

Seller review
Professional women
almost 2 years ago
Professional women

Serena and Mikayla had stated there new family real estate business earlier this year, with years of experience for Serena and a fresh smart face to the industry Mikayla they have both shown there professionalism and support during the short time my house was on the market. With regular contact , whether it be updated marketing reports or an email to touch base on open home or general inquiries, I never felt I was out of the loop. I would highly recommend these two beautiful women and wish them all the best for an amazing successful real estate business. Thank you both for your support and cheers to selling my home. ❤️🥂

Seller review
Outstanding Team couldn't recommend highly enough!
almost 2 years ago
Outstanding Team couldn't recommend highly enough!

Serena and Mikayla sold our home and it was the easiest most pleasant experience, their communication, work ethic and professionalism made everything smooth sailing for both parties. If you are looking for a team that are genuine, personable, will go above and beyond, have compassion, knowledge, attention to detail and drive to achieve the best results and make your experience stress free then i highly recommend, you won't be disappointed!

Buyer review
Very Prompt and Professional
about 2 years ago
Very Prompt and Professional

Serena is absolutely lovely and professional. She is prompt in her communication and keeps both sides of the sale process happy and at ease. She is very approachable and knowledgeable. Thank you for helping us buy our house!

Seller review
Great experience
about 2 years ago
Great experience

I would recommend Serena to anybody thinking of selling their property. Serena listed our property and had it under offer in 10 days. The property had tenants and Serena's ability to work with the tenants and achieve such an outstanding outcome for us was amazing.

Seller review
Excellent knowledge and highly professional
about 2 years ago
Excellent knowledge and highly professional

Serena was a wonderful agent with excellent sales knowledge and experience. Her professionalism was second to none and her communication outstanding. Weekly reviews and catch up emails, texts or calls were fantastic!

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