Serena's profile

Serena's reviews

  5  
Serena has 98 reviewsacross 21 different locations, showing 12.
Buyer review
Serena Sutch
about 2 years ago
Serena Sutch

I couldn’t recommend Serena enough she made our experience so easy. She is very professional and helpful. She kept us up to date on everything that was happening with our sale.

Seller review
Professional, trustworthy, exceptional communication and second to no one.
over 2 years ago
Professional, trustworthy, exceptional communication and second to no one.

Serena knows her market, she knows how to entice buyers with exceptional photography and a blurb on your property that makes you want to buy it yourself. I cannot fault Serena in any way, her communication is well above any real estate I have dealt with in the past. She came highly recommended to me, I met with her and liked her straight away, it wasnt until I signed with her, that she was able to show me that she deserved the great review I received about her. Her photographer knows exactly how to take shots that make you want to see more, between them both you will be amazed. She is patient, understanding and will work with you to achieve your goal. I cannot recommend her highly enough.

Seller review
Great communication.
over 2 years ago
Great communication.

Serena was pleasant and professional right from the start. We kept each other in the loop. I wouldn't hesitate to refer her to others.

Buyer review
Serena of ROD provided a professional purchasing experience.
over 2 years ago
Serena of ROD provided a professional purchasing experience.

Serena worked hard to get the negotiations sorted in a timely period. And kept in constant communication with us during the whole process. Let us know what was happening on their side of negotiations and kept in touch with us to see if everything was going as smooth as possible that a house purchase can be.

Seller review
Serena was awesome great communication
over 2 years ago
Serena was awesome great communication

Serena is a very happy positive person who maintains her professionalism, along her side is Mikayla a young infusiactive new face to real estate with a bright future ahead of her. They provided regular updates on the progress of selling the house and very a pleasure to work with.

Buyer review
Professional courteous ,questions raised responded to promptly
over 2 years ago
Professional courteous ,questions raised responded to promptly

A great pleasure to work with the Staff at Real Estate of Distinction ,staff kept us up to date on all developments through all stages of property sale .Would recommend then in selling your property

Buyer review
Happy buyer
over 2 years ago
Happy buyer

I recently purchased a property through Serena and was very pleased with the way she handled the purchase, from initial enquiry and information requests, as well as during the negotiations and in the post purchase follow up. Her market knowledge and communications were excellent and were key factors that gave me the confidence that I was purchasing the right property. Based on my experience I would have no hesitation in recommending Serena's services as an agent.

Buyer review
Amazing experience
over 2 years ago
Amazing experience

Serena has been fantastic from the first time we met. She has been transparent and professional along the whole journey. She stands out from all other real estate agents that we have dealt with in the area. Serena has made the whole process seamless. We cannot thank her enough for the experience she has provided us through what can be a stressful time.

Seller review
Extremely professional Agent
over 2 years ago
Extremely professional Agent

Serena was extremely professional, reliable, driven, goal oriented, compassionate, friendly and warm person that has excellent communication skills and kept us informed every step of the way throughout the sale of our home. Serena's attention to detail and honesty is admirable and she takes great pride in her work aswell as going above and beyond for her clients. i would highly recommend Serena as a realestate agent if you are looking for a pleasant and smooth experience selling your home.

Seller review
I have been looked after by Serena and the staff through the whole process.
almost 3 years ago
I have been looked after by Serena and the staff through the whole process.

Serena and the Staff have been so helpful and caring through my experience to the extent that I would speak highly of them. Their knowledge of the local area is second to none. Combine with their ability to follow up and through with requests and paper work to back up there commitment to their clients, can not be match.

Buyer review
Refreshingly straight forward
almost 3 years ago
Refreshingly straight forward

I currently live in Nelson Bay- a beautiful area but not known for good dealings with some of the agents. My experience with this purchase through Serena's Real Estate of Distinction was remarkably painless. All her staff were accommodating, prompt and transparent in this house purchase. A very professional and friendly group to deal with. Pleasantly surprising.

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