Serena's profile

Serena's reviews

  5  
Serena has 103 reviewsacross 22 different locations, showing 12.
Buyer review
Happy buyer
about 3 years ago
Happy buyer

I recently purchased a property through Serena and was very pleased with the way she handled the purchase, from initial enquiry and information requests, as well as during the negotiations and in the post purchase follow up. Her market knowledge and communications were excellent and were key factors that gave me the confidence that I was purchasing the right property. Based on my experience I would have no hesitation in recommending Serena's services as an agent.

Buyer review
Amazing experience
about 3 years ago
Amazing experience

Serena has been fantastic from the first time we met. She has been transparent and professional along the whole journey. She stands out from all other real estate agents that we have dealt with in the area. Serena has made the whole process seamless. We cannot thank her enough for the experience she has provided us through what can be a stressful time.

Seller review
Extremely professional Agent
about 3 years ago
Extremely professional Agent

Serena was extremely professional, reliable, driven, goal oriented, compassionate, friendly and warm person that has excellent communication skills and kept us informed every step of the way throughout the sale of our home. Serena's attention to detail and honesty is admirable and she takes great pride in her work aswell as going above and beyond for her clients. i would highly recommend Serena as a realestate agent if you are looking for a pleasant and smooth experience selling your home.

Seller review
I have been looked after by Serena and the staff through the whole process.
about 3 years ago
I have been looked after by Serena and the staff through the whole process.

Serena and the Staff have been so helpful and caring through my experience to the extent that I would speak highly of them. Their knowledge of the local area is second to none. Combine with their ability to follow up and through with requests and paper work to back up there commitment to their clients, can not be match.

Buyer review
Refreshingly straight forward
over 3 years ago
Refreshingly straight forward

I currently live in Nelson Bay- a beautiful area but not known for good dealings with some of the agents. My experience with this purchase through Serena's Real Estate of Distinction was remarkably painless. All her staff were accommodating, prompt and transparent in this house purchase. A very professional and friendly group to deal with. Pleasantly surprising.

Seller review
Excellent Agent
over 3 years ago
Excellent Agent

Serena was so helpful and understanding with the sale of our parents' home. In a difficult time to be on the market, Serena made every attempt to attract buyers, and secured a great price for us. We would highly recommend her as an agent.

Buyer review
Secured our retirement home & nothing was too much trouble.
over 3 years ago
Secured our retirement home & nothing was too much trouble.

We only had a couple of days to look at properties in the area. She left a family function to facilitate our inspection at short notice. Serena had the vendors fix a few problems revealed in the Pest & Building Report. After our offer was accepted, she held the property for us whilst the issues were successfully resolved. She researched the answers to all of our questions & produced the relevant septic system paperwork, garage measurements & other reports. Serena also negotiated the inclusion of the ride-on mower & garden statues without any price increase. Nothing is too much trouble for Serena. An excellent agent who we highly recommend.

Seller review
Professionalism personified
over 3 years ago
Professionalism personified

Serena Sutch, representing Real Estate of Distinction, Bellingen has just sold our house. We could not speak highly enough of her professionalism and attention to detail. Serena kept us up to date with the thoughts of the clients who looked as well as the numbers of people who clicked on the various websites used. She is a good listener, knows the area, contactable and shrewd. We wholeheartedly recommend her.

Seller review
Excellent agent
over 3 years ago
Excellent agent

Serena is an excellent agent. She was very helpful at all stages of the process and did a great job of presenting my home, dealing with potential buyers and keeping me informed of progress. Serena and her staff were easy to contact and were quick to respond to my questions. I can highly recommend her as an agent.

Buyer review
Very happy
over 3 years ago
Very happy

Serena and Mikayla were warm and patient while we got everything in order. It was a really lovely experience to buy a home from Serena.

Buyer review
Such a joy to work with Serena
over 3 years ago
Such a joy to work with Serena

Easily the best purchase experience I've ever had. Serena was an absolute delight from the first contact through to negotiations and facilitating the exchange and settlement. Incredibly thorough, thoughtful, friendly, efficient and hard working. I can highly recommend Serena and Real Estate Of Distinction Bellingen.

Seller review
Serena was excellent at selling our home and responding to our situation in the process.
over 3 years ago
Serena was excellent at selling our home and responding to our situation in the process.

Serena was a delight to work with. Nothing was too much trouble for her as she managed the sale of our home while we were hundreds of kilometres away most of the time. She was attentive to detail, notified us immediately of any issues, had excellent market knowledge and kept us up to speed with this. She knew and respected our priorities, while attaining appropriate purchasers for a much loved family home. We are very grateful for her caring assistance and facilitation. It was also lovely getting to know her personally. So delightful, focussed and competent. Many thanks Serena

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