Serena's profile

Serena's reviews

  5  
Serena has 98 reviewsacross 21 different locations, showing 12.
Seller review
Superstar Agent! Professional, Capable, Honest - Gets Results!
over 3 years ago
Superstar Agent! Professional, Capable, Honest - Gets Results!

This is the second property we have sold with Serena as our agent. After not realising she sold property in this area, we used another agent to begin with, who talked a lot, but provided no results, even in a vendors market. Serena took on our listing when its marketing thus far had been a disaster and turned it around to get us a sale within weeks, in one of the hardest markets, with interest rates rising monthly and buyer confidence at an all time low. She was professional, honest and really helpful in assisting us to navigate the weird terrain as the market turned from worse to worse. She was able to hold the sale in place while the purchasers sold their property and continued to show the property, never giving up on getting us the best result possible, which I truly believe she achieved for us. She saw the beauty in our property as we did and was able to sell all its many features. She is the consummate professional and after dealing with many agents in the local area over the years as we have bought and sold properties, I can say from our experience, she is undoubtedly the very BEST agent in the area. If you're lucky enough to have her represent your property, you'll most likely end up as happy as we are with her results. Thanks Serena. So happy to be able to write a review of your services. You really are the best, hands down and we are very grateful for your help again.

Buyer review
Great experience
over 3 years ago
Great experience

Serena was very professional, knowledgeable and friendly. She answered all our questions promptly and honestly. Overall she made buying our house a smooth and stress free process.

Seller review
best agent I Have ever dealt with
almost 4 years ago
best agent I Have ever dealt with

I couldn't have got through this project without Serena she went over and above all my expectations, her knowledge and willingness to help at any time was unbelievable. I can recommend Serena to anybody thinking of selling there property

Buyer review
Friendly, transparent and prompt
almost 4 years ago
Friendly, transparent and prompt

Serena ensured a smooth prompt sale process and was continually assisting the vendor and myself with our requests. I appreciate the care she took of Pete the vendor who is in his late 80's and made sure he was informed and looked after throughout the negotiating process. Serena's transparency and sense of humour made her a pleasure to deal with.

Seller review
Professional, Proficient, Positive and Perfect all round experience!
about 4 years ago
Professional, Proficient, Positive and Perfect all round experience!

Serena made my sale journey a breeze. I can not commend Serena enough for her communication, above and beyond commitment of her job, which I know she loves so much - which you can tell. She kept me in the loop through the entire process, day and night and even weekends. She presents as a professional reliable, honest and down to earth business woman with a heart of gold. She is compassionate about her clients whether selling or buying. I am extremely happy with the flawless experience and dealings I've had with Serena from Real Estate of Distinction. I would 110% recommend Serena without a doubt.

Seller review
5 star experience
about 4 years ago
5 star experience

Serena Sutch is vibrant, knowledgeable and a complete professional. Serena displays a thorough and clear understanding of the current market and provided me with a realistic market appraisal . Serena and her exceptional team went over and above and made every effort to ensure my property was listed on the market in a very short time frame. The process of selling my home was short and sweet. Serena is conscientious and kept me up to date on all developments. My property was under offer five (5) days after being listed and Serena achieved an exceptional result. I have no hesitation in recommending Serena as the total professional she is. She is caring and thoughtful and her communication skills are excellent.

Seller review
Only Agent you need to contact.
about 4 years ago
Only Agent you need to contact.

From the start Serena has worked above and beyond, beginning with returning my first phone call very promptly the same day I contacted her and her awesome professionalism just continued through to the quick sale of our property. Serena was in constant contact to advise of what to expect and what was happening next so there were no nasty surprises. Serena is the only agent I would have sell my property. Thanks for a job well done.

Buyer review
Our Experience with Serena has been fantastic.
about 4 years ago
Our Experience with Serena has been fantastic.

From our first engagement with Serena at the house viewing, she demonstrated a professional and approachable manner which was comforting for us as basically first time buyers of an established property. Her knowledge and experience of the property market was evident as we fired plenty of questions about the property. The best quality we found with Serena is how open she is with her communication. Throughout the entire process, she has kept us informed of any progress and also liaised with the vendors and Solicitors on our behalf. Overall we were extremely appreciated of her advice, patience and understanding. Leanne and I would highly recommend Serena as a buying or selling agent.

Seller review
Absolutely Wonderful
about 7 years ago
Absolutely Wonderful

Serena was wonderful through the entire sales process, she went above and beyond and was an absolute pleasure to do business with.

Seller review
A pleasing experience
about 7 years ago
A pleasing experience

It was a relief to find Serena had all the experience and knowledge to make the sale of my house go as well as it did, Serena keep me well informed with weekly emailed updates and calls when needed, Serena showed that she knew her clients and buyers needs, then matched them up with success for all.

Buyer review
Excellent Agent
about 7 years ago
Excellent Agent

Excellent agent. We found Serena very professional. Honest and very easy to talk we would highly recommend. Serena sutch..

Buyer review
Great Agent
about 7 years ago
Great Agent

Serena Sutch is a very helpful ,professional and delightful agent to deal with..Nothing was too much trouble for her and she made our buying experience easy and smooth..

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