From our first engagement with Serena at the house viewing, she demonstrated a professional and approachable manner which was comforting for us as basically first time buyers of an established property. Her knowledge and experience of the property market was evident as we fired plenty of questions about the property. The best quality we found with Serena is how open she is with her communication. Throughout the entire process, she has kept us informed of any progress and also liaised with the vendors and Solicitors on our behalf. Overall we were extremely appreciated of her advice, patience and understanding. Leanne and I would highly recommend Serena as a buying or selling agent.

Serena was wonderful through the entire sales process, she went above and beyond and was an absolute pleasure to do business with.

It was a relief to find Serena had all the experience and knowledge to make the sale of my house go as well as it did, Serena keep me well informed with weekly emailed updates and calls when needed, Serena showed that she knew her clients and buyers needs, then matched them up with success for all.

Excellent agent. We found Serena very professional. Honest and very easy to talk we would highly recommend. Serena sutch..

Serena Sutch is a very helpful ,professional and delightful agent to deal with..Nothing was too much trouble for her and she made our buying experience easy and smooth..

We have dealt with several agents in the local area. Coming from Sydney originally and working in real estate myself previously, I know what a good agent is and does and until I had the pleasure of dealing with Serena, I wasn’t sure there was a good agent locally. Serena got our sale over the line even when solicitors nearly lost it for us. She looked after us as the vendors, but I could also see how well she looked after the buyers and actually cared about everyone in the transaction. She got us a price we were very happy with. As the purchasers are going to be our neighbours, she even took care to make sure they were a good fit for us. Her customer service was truly outstanding. She followed everything up, sold the block of land very quickly (3 other agents had already failed) and was an absolute pleasure to deal with. Were we to transact on any real estate business in the future, I can honestly say, I wouldn’t bother calling anyone else. She stands out from her competition and I will always recommend her to anyone who asks me who to sell with. We couldn’t be happier to write this review and to rave about Serena. Use her. You’ll be glad you did!

Serena was great all the way thru the sale. She kept us up to date every step of the way. I would highly recommend her and definitely use her to sell any of our properties.

Very easy to deal with. Communication was great at every step

Serena has been an absolute pleasure to know & work with. An asset to her profession.She went over & above to make sure we were informed every step of the way. Can't recommend her highly enough. Lovely Lovely Lady.

Serena Sutch from Key2Coast Realty in Nambucca Heads is not your average Real Estate Agent. Serena goes above and beyond the call in everything she does. She is a true professional in every sense of the word. During the sales process, Serena demonstrated that she is a good listener, she is courteous, friendly, respectful and provided us with regular detailed reports along the way. Our property had been on the market for in excess of 12 months. Not once did Serena suggest that we drop our price to meet the market, instead she persistently chipped away and eventually presented us with an offer that was very close to our asking price. We wish Serena every success in the future and if anyone out there is looking for a good, honest, hard working agent, I couldn't recommend Serena highly enough. signed .....Wayne Nolan

Efficient and kept me informed, very easy to work with.

serenasutch@key2coast.com has been very helpful every step of the way add this to her pleasant demeanor and in my opinion is the best agent on the east coast