Shanna's profile

Shanna's reviews

  4.9  
Shanna has 53 reviewsacross 11 different locations, showing 12.
Seller review
Shanna has excellent interpersonal skills and knowledge of her industry and is genuinely friendly.
25 days ago
Shanna has excellent interpersonal skills and knowledge of her industry and is genuinely friendly.

My sister and I are Executive Power Of Attorneys [EPOA’s] for our mum who had recently moved to a nursing home. This required helping mum sell her house. Shanna was proactive in contacting us [Shanna was the only agent to do so]. We explained our situation that required mum’s house to be sold and the fact that both EPOA’s resided at a distance from mum’s house. We found Shanna very personable and she was sensitive to our needs and was in regular contact with us. Whilst the first couple of offers didn’t eventuate in a sale, thanks to Shanna and her contacts and client base, there was always an offer on the table. As can happen, and it did, some last minute issues needed to be attended to, and Shanna did immediately, ensuring settlement was effected on time. If we were asked to rate Shanna, it would be 10 out of 10.

Seller review
Patient, knowledgeable and willing to answer all questions
27 days ago
Patient, knowledgeable and willing to answer all questions

Jan and Shanna showed great patience and professionalism with the time it took us to decide on a date to sell. They at all times were friendly, helpful, professional and willing to answer all of our questions. Nothing appeared to be too much trouble. I highly recommend them.

Seller review
Nothing was too much trouble
about 1 month ago
Nothing was too much trouble

Shanna is very helpful and professional. She quickly responds to messages no matter what time or day.

Buyer review
Great Experience
about 1 month ago
Great Experience

Great experience working with Shanna and the whole Jan Goetze team at Sotheby’s Raby Bay. They made the whole process smooth and stress-free, with excellent communication throughout. Shanna was a pleasure to deal with—friendly, energetic, and genuinely helpful. Thanks again, Shanna, I really appreciate everything. Highly recommend to anyone looking at buying a home

Buyer review
Excellent communication for a smooth, easy process
3 months ago
Excellent communication for a smooth, easy process

Shanna was great to work with for the purchase of our new home. As the buyers, she was extremely helpful throughout the whole process, she has fantastic communication skills and liaised with the sellers and ourselves for an easy, seamless purchase which is exactly what we needed in a stressful time. She responded quickly to anything we needed, and helped us along every step of the way. She has been fantastic. Thank you Shanna!

Seller review
Excellent agent great communication
3 months ago
Excellent agent great communication

Shanna made the whole process so incredibly smooth any enquiry was never an issue. Very happy with the result. Her knowledge of the market is second to none. We are extremely grateful for her services and would highly recommend her to any buyer or seller. Exceptional communication and service

Seller review
Excellent communication and genuine care for her clients
4 months ago
Excellent communication and genuine care for her clients

It has been a pleasure working with Shanna. Her communication was professional, measured, helpful and honest. She has that genuine care factor ensuring the best outcome for us all round. I would highly recommend her! Thank you Shanna for all your work with our sale.

Seller review
Attention to detail x 4
5 months ago
Attention to detail x 4

Shanna, working alongside Jan Goetze, recently sold our complex of four townhouses and delivered an outstanding result. Her professionalism, market knowledge, and clear communication made the entire process smooth and stress-free. We truly appreciated her strategic approach and attention to detail throughout the campaign. We’re extremely grateful for the outcome and would confidently recommend Shanna and Jan to anyone looking to sell.

Seller review
HIGHLY RECOMMENDED
5 months ago
HIGHLY RECOMMENDED

Shanna and Jan recently sold our house in Ormiston. The Experience was extremely professional, pleasant and effective. We are so thankful for the quick, no hassle, no stress sale. Highly recommended

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