Shanna was calm, professional and pleasant in her interactions with us. Shanna has a lovely demeanour and was never pushy in our dealings with her. From a buyers perspective, we are grateful for the experience and commend her for getting it done. Thanks, Shanna!
We’re an older couple downsizing after being in our house for 35 years Shanna guided us through the legal requirements as well as the market needs we felt we were very important to her not just a sale. Shanna is very in tune with the market and what’s needed for sale. Shanna was a 24 /7 available sales person. No question was too trivial when we didn’t understand certain issues even helped us with computer issues sending PDFs processes we weren’t familiar with she was there for us. Would definitely go with Shanna and Sothebys if we ever sell again not planning too !
Shanna was so helpful and professional throughout my home purchase. She made everything easy to understand and stress-free. I’m very happy with the service and would recommend her to anyone.
Shanna is honest and genuine. She's available when I call and follows up if I'm not following up. She's constantly trying things and adapting. She seems to have a lot of contacts and is a go-to for development sites - she's experienced and I never found anything bad to say. I like dealing with her because I don't feel pressured, but she definitely lets you know if you need to move on an offer. I'm not sure anyone likes selling a house, and we'd all like a better price, but I think the price she pushed for was accurate. The main thing she brought me was a great selling story with a last minute cash unconditional contract. I'd use her again.
Shanna kept us updated at all times during our purchase and made the process seamless.
Shanna has been a pleasure to deal with. She is professional, has excellent communication and goes above and beyond. Shanna has delivered for us on multiple properties, she is super reliable and always lovely to speak with. I would highly recommend Shanna to those looking for an agent who will deliver!
Shanna was incredibly helpful in supporting our purchase of the property, excellent communication and updates to ensure a win/win situation for both parties. Highly recommend her and her team.
Shanna is a lovely person, easy to deal with, and she got me a better price than I expected. I was very impressed by Shanna, as also by Michelle and the rest of Jan's team. It was a pleasure to work with Shanna and I would certainly give her my business again.
From the first call when we wanted to see the unit that afternoon Shanna was happy to assist. The follow up calm on the Monday was what sold us. When you find a realestate that doesn’t push and will help when possible you know you have a good one. Thank you shanna from the bottom of our hearts. We will be recommending you to anyone that will listen .
Definitely recommend for anyone looking to sell
Shanna is a great agent who really understood the market in our area and the housing market in general, she is honest, open, friendly and just a fantastic person. Shannas efficiency and support through the whole process was first class and she really genuinely cared that we as the sellers and the buyers enjoyed the whole process and nothing was too much trouble for Shanna. Shanna is a first rate agent and a terrific person a rare package!! The whole Raine & Horne team at Cleveland were fantastic as well. Thank you Shanna and Raine & Horne Cleveland for making our dreams come true!!
Shanna was at all times communicative following inspections. She was always punctual for her appointments and would return phone calls very promptly. She is the commensurate professional who is an asset to the franchise and her principal should be very proud of her. She was goes over and above the call of duty and assisted us with our purchase even though she was not the agent for this property. I would HIGHLY recommend Shanna if you're looking to sell your property.
