Steph's profile

Steph's reviews

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Steph has 80 reviewsacross 15 different locations, showing 12.
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Steph's qualities as told by our client reviews: supportive, dedicated, trustworthy, well-prepared, responsive, local expert, clear communication.
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Seller review
Great expertise, very approachable, great communicator and very helpful- highly recommend!!
8 days ago
Great expertise, very approachable, great communicator and very helpful- highly recommend!!

I would highly recommend Steph Hoss for anyone considering selling a property in Canberra! Steph is very approachable and a great communicator, and kept me regularly updated. Steph has very deep expertise of the property market and provided excellent advice throughout the process. Steph and her team ensured the property was at its best. I really appreciated Steph's approach that nothing was ever too much trouble. I would very highly recommend Steph!!

Seller review
Steph = Sincere, trusted, efficient, pragmatic and honest
11 days ago
Steph = Sincere, trusted, efficient, pragmatic and honest

"We were absolutely delighted to have Steph represent us in the sale of our home. From our very first meeting, she demonstrated an impressive knowledge of the market alongside a warm, engaging, and highly professional approach. Steph is incredibly organised and efficient, making what can be a stressful process feel seamless. We highly recommend her to anyone looking for a trusted, dedicated real estate agent."

Buyer review
 Professional, Responsive and Reliable
12 days ago
Professional, Responsive and Reliable

I’ve been working with Steph for some time in my search for the right property, and her level of service has been consistently outstanding. She is knowledgeable, approachable, and highly professional, with excellent communication throughout the process. Steph always provided timely and accurate information, allowing me to make informed decisions with confidence. What sets her apart is her genuine commitment to her clients. She is realistic, trustworthy, and genuinely invested in achieving the best outcome. On a number of occasions I contacted her outside normal business hours, and she was always responsive and helpful. Her dedication and professionalism made what can often be a stressful process much easier to navigate. I would highly recommend Steph to anyone looking for a reliable and client-focused real estate agent.

Seller review
Highly professional, well prepared and super supportive
12 days ago
Highly professional, well prepared and super supportive

Working with Steph for the sale of my unit was an absolute pleasure from the start to the finish. I was incredibly impressed right from the beginning when it was abundantly apparent at our very first meeting that she had done her homework on the unit building complex and researched everything beforehand. Her deep market knowledge gave me complete confidence that I was in safe hands. Throughout the entire sales process, she was immensely supportive, keeping the communication clear and stress-free. I was grateful for her perspective and guidance and would highly recommend Steph to anyone looking to sell their property.

Seller review
Refreshingly straightforward agent, who delivered in a tough market!
12 days ago
Refreshingly straightforward agent, who delivered in a tough market!

Steph sold our place in a very uncertain, challenging period for the Canberra market - no easy task! From our first meeting for the property appraisal, her down-to-earth, professional advice made all the difference. Steph made each step of the process incredibly straightforward, backed by realistic, practical advice and excellent communication that kept us informed and reassured throughout. If you want a grounded, reliable agent who delivers real results without the fluff, we cannot recommend Steph highly enough!

Seller review
Outstanding service and result
2 months ago
Outstanding service and result

It is easy to establish a rapport with Steph. I first met Steph at an open home eighteen months prior to listing my house and decided then, she was the Agent I was going to use when the time came. Of course I applied diligence and met with other top selling Agents for my suburb. However, with her professionalism coupled with enthusiasm, Steph was still my top choice and she didn’t let me down. We quickly agreed on a price and marketing strategy. The marketing was exceptional and generated maximum interest in slowing property market with decreasing auction clearance rates. Communication, reassurance and feedback after each open home was prompt. Thanks to Steph’s amazing at negotiated skills, I achieved my top price within the four week sales campaign, accepting an offer prior to auction. It was a seamless sales process and I highly recommend the Purnell Real Estate team.

Buyer review
A real pro
2 months ago
A real pro

Delightful to deal with, Steph’s relaxed communicative style belies her passion for and knowledge of the real estate market place. Straight talker and always follows through on any job she undertakes. Pleasure to work with.

Buyer review
Solutions-focused agent
3 months ago
Solutions-focused agent

We fell in love with this home straight away, but unfortunately our timing wasn't initially right to secure it. Steph did a great job advocating for us and, after a few ups and downs (and a bit of stress along the way!), we finally got there. Throughout it all, Steph was open, honest and always looking for a solution. She helped navigate a few tricky moments and ultimately paved the way for a great outcome for both us and the sellers. Once we exchanged, Steph was across everything, keeping in touch with the solicitors, broker, valuer and us, to make sure all the pieces fell into place. We're absolutely thrilled with our new home and very grateful to Steph for helping us get there.

Buyer review
Relaxed and easy to communicate with.
3 months ago
Relaxed and easy to communicate with.

Steph was responsive to all my questions, supportive and personable. She is easy to communicate with and supportive our decisions. It made me feel relaxed and supported during the buying process.

Seller review
Steph made a stressful process stress free, absolutely knows her stuff, we had total trust!
3 months ago
Steph made a stressful process stress free, absolutely knows her stuff, we had total trust!

Steph was absolutely amazing. She communicated openly and always kept us in the loop with the ins and outs of the sale. She went above and beyond to work with all parties, she knows the market and how to sell a house. Steph was a true professional and secured a brilliant sale with only one open house. We could not have been happier with all that Steph did to assist us.

Seller review
Fantastic experience with Steph
3 months ago
Fantastic experience with Steph

I had a great experience selling my apartment in Barton with Steph. Her communication was excellent throughout the entire process, keeping me informed every step of the way. When a major issue arose during the sale, she handled it with exceptional professionalism and expertise, resolving the matter smoothly and ensuring the sale stayed on track. I would highly recommend Steph to anyone looking for a knowledgeable, dedicated, and reliable agent. Thanks for making the process as stress free as possible Steph!

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