Steph's profile

Steph's reviews

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Steph has 74 reviewsacross 15 different locations, showing 12.
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Steph's qualities as told by our client reviews: supportive, dedicated, friendly, well-prepared, responsive, local expert, clear communication.
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Seller review
Outstanding service and result
28 days ago
Outstanding service and result

It is easy to establish a rapport with Steph. I first met Steph at an open home eighteen months prior to listing my house and decided then, she was the Agent I was going to use when the time came. Of course I applied diligence and met with other top selling Agents for my suburb. However, with her professionalism coupled with enthusiasm, Steph was still my top choice and she didn’t let me down. We quickly agreed on a price and marketing strategy. The marketing was exceptional and generated maximum interest in slowing property market with decreasing auction clearance rates. Communication, reassurance and feedback after each open home was prompt. Thanks to Steph’s amazing at negotiated skills, I achieved my top price within the four week sales campaign, accepting an offer prior to auction. It was a seamless sales process and I highly recommend the Purnell Real Estate team.

Buyer review
A real pro
28 days ago
A real pro

Delightful to deal with, Steph’s relaxed communicative style belies her passion for and knowledge of the real estate market place. Straight talker and always follows through on any job she undertakes. Pleasure to work with.

Buyer review
Solutions-focused agent
about 1 month ago
Solutions-focused agent

We fell in love with this home straight away, but unfortunately our timing wasn't initially right to secure it. Steph did a great job advocating for us and, after a few ups and downs (and a bit of stress along the way!), we finally got there. Throughout it all, Steph was open, honest and always looking for a solution. She helped navigate a few tricky moments and ultimately paved the way for a great outcome for both us and the sellers. Once we exchanged, Steph was across everything, keeping in touch with the solicitors, broker, valuer and us, to make sure all the pieces fell into place. We're absolutely thrilled with our new home and very grateful to Steph for helping us get there.

Buyer review
Relaxed and easy to communicate with.
about 1 month ago
Relaxed and easy to communicate with.

Steph was responsive to all my questions, supportive and personable. She is easy to communicate with and supportive our decisions. It made me feel relaxed and supported during the buying process.

Seller review
Steph made a stressful process stress free, absolutely knows her stuff, we had total trust!
about 1 month ago
Steph made a stressful process stress free, absolutely knows her stuff, we had total trust!

Steph was absolutely amazing. She communicated openly and always kept us in the loop with the ins and outs of the sale. She went above and beyond to work with all parties, she knows the market and how to sell a house. Steph was a true professional and secured a brilliant sale with only one open house. We could not have been happier with all that Steph did to assist us.

Seller review
Fantastic experience with Steph
about 2 months ago
Fantastic experience with Steph

I had a great experience selling my apartment in Barton with Steph. Her communication was excellent throughout the entire process, keeping me informed every step of the way. When a major issue arose during the sale, she handled it with exceptional professionalism and expertise, resolving the matter smoothly and ensuring the sale stayed on track. I would highly recommend Steph to anyone looking for a knowledgeable, dedicated, and reliable agent. Thanks for making the process as stress free as possible Steph!

Buyer review
Professional, experienced and personable
about 2 months ago
Professional, experienced and personable

Steph was an absolute pleasure to work with throughout the process of my buying my first home. I had been searching the area for some time, she kept me in the loop with properties that matched what I was after, and was always quick to respond to my questions. Her market knowledge was fantastic and she clearly knew the area inside and out. She also shared great ideas about potential changes to the property, drawing on her own experience. Steph handled negotiations smoothly and professionally, with minimal stress. Her professionalism, patience, and attentiveness stood out. I couldn't have asked for a better Agent, and I'd highly recommend her to anyone buying in the area.

Seller review
Caring professional service
2 months ago
Caring professional service

I found Steph to be highly skilled and good communicator with a sound knowledge of the market. She was determined to get the best possible result and she really came through for me.

Buyer review
Always a pleasure!
2 months ago
Always a pleasure!

We’ve done a number of property transactions with Steph and she’s always a pleasure to deal with and strives to get the best for her clients. We would highly recommend Steph!

Buyer review
Trustworthy, knowledgeable and hardworking agent
2 months ago
Trustworthy, knowledgeable and hardworking agent

We recently purchased a property through Steph and couldn't be happier with the experience. Having bought and sold through her multiple times over the years, we continue to come back because of her professionalism, honesty, and excellent communication. Steph is always approachable, responsive, and keeps everyone informed throughout the process. She genuinely cares about achieving the best outcome for all parties and was incredibly helpful in guiding us through the purchase, helping get everything across the line smoothly. We highly recommend Steph to anyone looking for a trustworthy, knowledgeable, and hardworking real estate agent.Trustworthy

Seller review
Honest Insights and True Partnership
3 months ago
Honest Insights and True Partnership

Steph Hoss was great to deal with for my sale in Kingston. She has a deep understanding of the local area and you can tell she knows exactly how the market is moving. This made the whole process feel a lot more straightforward. She is very approachable and easy to work with for both sellers and buyers. I really appreciated her honest feedback during the campaign. Instead of sugarcoating things, she gave me a realistic view of where we stood and worked hard to make sure we got the sale across the line. It was clear she was genuinely invested in the result and wanted to see the process through to the end. If you are looking for an agent in Kingston who is professional and provides real insights, Steph is a great choice. I'm very happy with how everything turned out.

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