Su made me feel very at ease with the sale of our property, as I was apprehensive at first regarding the whole process. She always kept us informed of any developments and gave us realistic options in making decisions. She remained optimistic throughout.

We have been clients of First National for thirty years and consequently had high expectations of Sue's professional expertise, these proved to be well justified. Sue demonstrated a well founded knowledge of the Byron Bay market and communicated her knowledge clearly and carefully starting with the work standard required for a quick sale at the best price. (please note that the house had been a rental property for over ten years). At no time did Sue try to pressure us with high pitched sales and technical talk, something for which we were both grateful. Sue carefully and clearly explained her plan for the sale explaining that there few houses in the area for sale and that she would have to feel out the price people were prepared to pay. We were very impressed with the competency of her plan and the thoughtful yet enthusiastic energy she displayed in it's implementation. We had to leave the Bay prior to the sale but again Sue's professional expertise continued to be demonstrated, at least twice a week she would phone us to keep us informed of any progress, what action she had bee taking or need for any change needed to increase the saleability of the property. We would emphasis that at no time did Sue alter her modus operandi without communicating the reasons for the required change. We were both well satisfied with the price Sue obtained for our property. In conclusion we would like to express our thanks, gratitude and deep satisfaction to Sue for her very high professional and communication skills plus her very friendly and approach to us as clients it was professionalism at its best. We would highly recommend Sue to anyone wishing to sell a property. Please feel free to contact us should you wish to discuss this further. Yours Sincerely Frank and Madeline.

I've been looking for my first investment property for some time. I saw this property and Su put me straight onto Luke from First National who made a special time for me to view it as I was unable to make the regular time. I loved it and my offer was accepted within days. It was how I always hoped it would be. Uncomplicated and the right feel.

I really liked to dal with Luke and he went out of his way to show me properties and to make a sale. What I was dissatisfied with was a promise that it was easy to sell my unit without being in the country. I asked before I left if any more papers needed to be signed and was assured all was done. It proved very difficult to do that

We have lived in Byron Shire for over 30 years and have bought and sold a number of times. Our recent experience buying through Su at FN was extremely positive and professional. Should we sell or buy again I will definitely be contacting Su again. Susan and Alan