We have had the pleasure of dealing with Susan on several occasions. From our first meeting Susan was super friendly and engaging. She has a very impressive knowledge of the market and is very upfront with expressing her views and ideas without coming across the slightest bit pushy. Susan was also very willing to listen to our ideas and feedback. Unfortunately our first offer fell through but Susan didn’t hesitate to jump straight in and managed to secure an even better outcome for us. Our experience with Susan and the support staff at Duet was faultless and we wouldn’t hesitate to highly recommend her to anyone looking to purchase or sell a property.

Susan helped us with buying the property which my family loved so much! She worked hard and always replied my messages in no time. We really appreciate Susan's help.

Susan is brilliant to work with and definitely our agent of choice. She is upfront and honest about where the market is at. She is a fabulous communicator and keeps the lines of communication open at all times. She actually does what she says she is going to do. Susan’s intelligence, compassion, positivity and good humour is ever present. Susan kept our spirits up throughout the COVID-19 experience and brought the sale of our house to a positive conclusion for seller and buyer.

Right from the start I knew we had chosen the right agent for us. Susan was warm and friendly, yet told us exactly what we needed to do to prepare our home and get the best price. The concierge service made this easy, cost effective and the results made our home beautiful. Susan’s knowledge of Claremont and the Western Suburbs is second to none as she has lived and sold property here for as long as I can remember. Our home sold (for the price we wanted) after our first home open so we are beyond thrilled with our experience. Thank you Susan.

This is the second time I have worked with Susan to sell a property and she, and the team at Duet come with my highest recommendation. Susan is an outstanding communicator who keeps you informed at all times. I really value her integrity as well as her knowledge of the market. I trust her judgement as I felt she had my best interests at heart. She doesn't make you feel rushed or pressured and all details of the process are attended to promptly and with professionalism. She is an outstanding agent well supported by an outstanding team.

Through an extremely difficult process that many people face - selling the family home without a loved one by one’s side - Susan advised, supported and considered all our ongoing needs. Susan has an excellent understanding of the ebbs and flows of the real estate market and a wise and practical understanding of the challenges a seller may face. Susan was able to provide and recommend support to enable to ready the family home, and the family, for sale. We are so grateful for her input and effort.

Susan James has sold a couple of properties for me. She is efficient, clear, reliable and passionate about her job.. Susan is a great negotiator and communicator with excellent skills to create the opportunity to close the deal. There is no page unturned. You know exactly what’s happening and she has a high work ethic. Being a warm personality and highly motivated I would certainly recommend Susan for future sellers. Thank you so much. You made it happen.!

I'll be honest. I haven't had a fantastic experience with other agents in the past. However I was extremely impressed with Susan. She was professional and friendly from the outset, and was incredibly helpful even after the sale had gone through. I would absolutely recommend her to friends and family, and in the unlikely event of us having to move again, Susan will be the first agent on our list.

Susan's market knowledge is profound and I appreciated her weekly feedback on the numbers of people who viewed the home and their thoughts. Her friendly manner belies her determination to do the absolute best for her client as well as ensuring that the prospective buyer is getting a home in top condition and a very good deal. Though my home took a while to sell, Susan was positive and encouraging throughout.

As the buyer we found Susan to be responsive, friendly and efficient from our first enquiry through to the final purchase of the property.

We have used Susan twice now - once for a house sale and once for the sale of a block of land. On both occasions, Susan negotiated hard for the best price and was very thorough with paperwork and research, anticipating issues before they arose. We were confident that Susan was on top of everything at all points of the sales process. That was very important to us as working parents with very little time to spare! I would definitely recommend Susan - you won't get anyone more professional to sell your house.

Susan was very enthusiastic from start to finish Always provided feedback from home opens and inspections Also data from Internet posts All important information for a Seller to make measured decisions during the sales process Would not hesitate to recommend Susan to anyone