I was very impressed with Susan's professional approach handling the sale of our property. She accepted my wishes about an auction and signs and our house sold after 1 viewing. I can heartily recommend Susan as an agent

Susan happily answered my many queries, as I was purchasing from interstate.

Susan has been our RE for a number of sales. This extends to other family members using her skills and knowledge. Susan is extremely knowledgable of the current market conditions. She is extremely detailed and astute in her sales strategies. I would strongly recommend Susan to any vendor as a thoroughly pleasant , competent and insightful sales agent. Robert

We can highly recommend Susan James. We found her extremely professional and trustworthy. Her knowledge of the market, honesty, quality of advice and superior negotiating skills, we believe, is what sets her apart...so much so Susan has successfully sold our last two properties in a matter of days!

My husband and I cannot recommend Susan highly enough. If you are selling in the Western Suburbs you would be crazy to choose anyone else. We have bought and sold a number of houses over the years in the Western Suburbs and Susan is by far the best agent we have ever come across. Professional, efficient, very on the ball with where the market is and where it is heading, excellent communication skills, the only agent I will use in the future.

I could write a review that spells out Susan’s knowledge of the local area as being exceptional, I could talk about her responsiveness to phone calls, texts and emails as being prompt. I could explain that at times I wasn’t easy to deal with and how Susan was patient. However, in writing this review I want to focus on three key characteristics that make her an exceptional Agent. Integrity, Transparency and trust above all else, simply outstanding. I would have no hesitation in recommending her to anyone who is looking to sell their home with confidence.

I found Susan a very experienced Real Estate agent. She was always available at any time of the day and was very knowledgeable on what the market was at the present time. Susan kept us informed after every opening and told us what the feedback was from people that visited the home. I would recommend Susan to anyone.

Susan goes above and beyond to assist clients. Recognising the specific needs of the client, she tailors her approach to fit in with their demands. Susan achieved an outstanding result for me and respected the demands a sales process can require, managing the impact on my time. She organised everything, keeping me informed along the way. Thank you Susan

We recently bought a house in Dalkeith through Susan, it involved a long settlement period and some additional complexity and as such wasn't straightforward. Susan was at all times responsive to calls, quick to get back to us and helped get the deal over the line which we appreciated. We found Susan to be very professional and easy to deal with. While we bought a house through Susan on this occasion, we sold another house through her previously and happy to recommend her services.

I have purchased thirteen homes in my lifetime, so I have had some experiences dealing with Estate Agents. Dealing with Susan in purchasing my new home was pleasure. My only regret is I did not use her to sell my home in Cottesloe. She is most personable, thorough, efficient and professional. I can highly recommend Susan.

We have bought from Susan (her client) in the past, with our recent experience being the first time she sold for us. We wanted Susan to sell for us because of how comfortable and personal she makes the whole process. I’m sure she was extremely busy at the time of our sales campaign, yet she made us feel like her #1 priority every time we queried something, and I feel she did everything she could to assist us. Will definitely seek out Susan again to sell property.

We chose Susan as our agent of choice after meeting a total of three, which included one very high profile person, but she was head and shoulders above the others by a long shot. Rather than talk too much, as the others did, she listened and then pounced on opportunities as they arose. We found working with Susan a breeze as she was punctual and made sure we were abreast of each step of the way. What I also appreciated was the extras that she suggested really did have an effect. At the end of the process, both my wife and I were very happy with the outcomes of the sale and the approach and methods that Susan employed to get us there. It was sold less than 48 hours after the home open and settled less than 45 days later, all in all we very happy with the end result and the timing, so I am absolutely certain that Susan's approach will net her more business. P.s. I should add one other little thing that helped Susan with our decision to make her our agent of choice, was that two years previously we received in the mailbox a cookie cutter and a recipe for shortbread (at Christmas time) that we used and I responded back to her at the time with positive feedback. Its all about going the extra distance if you want to plant the seed in people's minds early and to win from it.