Susan's profile

Susan's reviews

  4.9  
Susan has 399 reviewsacross 19 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Susan James, The most trustworthy real-estate agent!
about 5 years ago
Susan James, The most trustworthy real-estate agent!

Having Susan James as our agent is like welcoming an old friend into our home. Susan is honest, caring, bursting with energy and super organised. Selling our home within seven days was almost effortless thanks to her endless knowledge and hard work. I couldn't recommend her more highly!

Buyer review
Excellent experience buying a home with Susan James
over 5 years ago
Excellent experience buying a home with Susan James

As buyers returning to Perth from overseas we were in contact with Susan over a period of 12 months of searching for the right home. Susan is extremely knowledgable about the property market and the local area, and is impeccable in staging homes for the market. She deals with all parties with honesty, integrity and patience and is very well informed about the houses she is selling. We would highly recommend Susan to anyone planning to sell their home.

Seller review
Absolute best selling experience and result
over 5 years ago
Absolute best selling experience and result

We had previously purchased an investment property thru Susan and a chance meeting with her gave us no doubt that she was the person to entrust the selling of our home to. Susan went above and beyond. She is authentic,honest and highly knowledgeable of the property market and definitely will look after her clients way beyond expectations. Her results speak for themselves and words cannot express how thankful we are to her for all her advice and guidance along the way. Highly recommend Susan James to anyone looking to sell.

Seller review
Efficient,trustworthy, calm,professional, practical, fun too!
over 5 years ago
Efficient,trustworthy, calm,professional, practical, fun too!

This is the third time we have used Susan, and we would not hesitate to use again. From the moment you meet Susan she is so efficient and very professional. Her manner exudes warmth, making you feel absolute no pressure. In fact over the years she has offered practical advice and then we may not see her for a year or so. Susan will phone or text back always promptly. Above all you tell Susan what your goals are and she totally gets it. Just a pleasure to deal with, you honestly would not be disappointed.

Seller review
Professional, experienced, local knowledge.
over 5 years ago
Professional, experienced, local knowledge.

Susan came with excellent recommendations from within the real estate industry. Her knowledge and dedication to achieving an outcome that satisfied all parties was excellent. I was very happy with the whole process and would recommend her anytime. Well done.

Buyer review
Master of communication
over 5 years ago
Master of communication

Susan has friendly and charming personalities that are very appealing to buyers. We felt very easy to talk to her. We then found her super experienced, not only know the property she is presenting very well, but also similar properties and the market trend. We have spent over a year looking for properties and found her evaluation trustworthy. She is a very efficient communicator and problem solver, responds and acts swiftly. We bought this house in 3 days thanks to her mastering of the business.

Seller review
A very positive and rewarding experience
over 5 years ago
A very positive and rewarding experience

Selling my house with Susan was a very positive and rewarding experience. Her knowledge of the local market was amazing. Susan has a very positive and can do attitude and communicated her ideas for marketing my house clearly. During the whole process Susan stayed in touch with me and kept me updated on the progress of the sale and the interest in my house. Susan obtained an offer in three days that exceeded my expectations. I highly recommend Susan to sell your home in the Claremont area.

Seller review
Diligent, respectful and Informative
over 5 years ago
Diligent, respectful and Informative

Susan had the unenviable task of selling our property in a difficult location. At all times, Susan was diligent, respectful and informative. We are very grateful that Susan was referred to us - the house was under offer within two weeks of listing. We would highly recommend Susan as an outstanding agent

Seller review
Excellent salesmanship
over 5 years ago
Excellent salesmanship

Susan sold our vacant land in South Perth on the fifth day the property is on the market. The price was what we wanted. We coulgn’t be happier to get that price in a short period time. Susan is amazingly excellent in selling properties . During the short period time I met and dealt with her , I find it Susan is honest , very intelligent , excellent in salesmanship and very delightful to work with her. I will strongly recommend anyone who want to sell properties in any suburbs in Perth.

Buyer review
Professional, warm and really helpful
over 5 years ago
Professional, warm and really helpful

Susan was really accommodating when we were the last people through her home open. We stayed longer than the designated time, asked her lots of questions and then called her again the following day to put in our offer. She represented her sellers so professionally but was also keen to see us have a win win. Right through from placing the offer to the sale to the move in, Susan was easy to reach and very helpful. I would highly recommend her.

Seller review
The best in her field!
over 5 years ago
The best in her field!

This is the second property Susan James has sold for me. In my opinion, her knowledge of the local market is unmatched, which along with her efficiency and commitment (not to mention her unfailing good humour!) ensures the best possible result. I would therefore highly recommend her!

Buyer review
Susan was the ultimate professional.
over 5 years ago
Susan was the ultimate professional.

We were the buyers of a property for which Susan was the agent. We found her the be extremely professional and courteous prior to signing the contract.After signing the contract we found the support of Susan and her team to be outstanding . This included several inspections and answering all our questions .

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