Susan's profile

Susan's reviews

  4.9  
Susan has 399 reviewsacross 19 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Excellent agent
about 8 years ago
Excellent agent

Susan was well prepared and very focussed on helping me sell my property. She also demonstrated real smarts in negotiating between me and the buyers.

Buyer review
Great Agent
about 8 years ago
Great Agent

Susan James was wonderful to deal with during the recent purchase of this property. She was very helpful throughout the negotiation process and purchasing period and showed total professionalism throughout. Susan is very competent and efficient and I would highly recommend her.

Seller review
Trustworthy
over 8 years ago
Trustworthy

Susan & I developed an excellent working relationship during the sale of my investment property. She & her team were good communicators, frank about money & not pushy about a sale at any cost. I felt like she was working for me & not for herself & I had as much respect for her before the process as I did afterwards. She worked really hard to get me a price I was happy in a market that was less favourable for sellers. I haven't got any reservations about her work or her professionalism & would happily recommend her!

Seller review
The BEST agent I've ever worked with
over 8 years ago
The BEST agent I've ever worked with

You’d be mad to sign with anyone else! There are no words to express how impressed I was with Susan. From the very first meeting I was confident that Susan would present my home to the best of its potential. I was not prepared of how well she surpassed all my expectations. Having sold properties in the past, I have never met an agent with such integrity, unwavering professionalism, impeccable market knowledge, EXCEPTIONAL NEGOTIATIONG SKILLS and super approachable and friendly attitude. To say I’m totally impressed with Susan is an understatement. Selling my home was an emotional time, but Susan was so supportive and understanding. There is absolutely no question in me referring all my friends, family and colleagues to meet with Susan should they need the BEST AGENT IN PERTH!

Seller review
Fantastic Agent
over 8 years ago
Fantastic Agent

We found Susan James to be both honest and reliable throughout the sales process. She showed integrity through every aspect of the negotiation process and went above and beyond to secure the best sale price. I would have no hesitation in recommending Susan to anyone looking for a dependable and conscientious agent to sell their home.

Seller review
Outstanding agent
over 8 years ago
Outstanding agent

We cannot recommend Susan highly enough after our experience selling our home with her. Her level of professionalism is unsurpassed - from her market knowledge, her advice on property presentation, her negotiation skills and her delightful manner. Susan’s hard work made the sales process seemless and lead to a great result.

Seller review
Great agent
over 8 years ago
Great agent

Susan provided an excellent and professional service. I have no reservation in recommending her as agent. I found Susan to be highly professional with an excellent and realistic knowledge of the current market. I found her to be honest and trustworthy and supplied very realistic information regarding sale price expectations. I was impressed with her negotiation skills - she achieved a great outcome for me. In addition to this Susan is a great communicator and a lovely person. She is genuine and warm and was a pleasure to deal with. Thanks so much Susan for achieving a great result for me.

Seller review
Couldn't have asked for more
over 8 years ago
Couldn't have asked for more

We appointed Susan to sell our property based on her deep understanding of the relevant market - and we are very glad that we did. Susan met or exceeded all of our expectations. She listened and understood our objectives, and we were always very confident that our interests were her top priority. Importantly, Susan was supported by a high quality team and all helped to ensure the property was presentated at its best and promptly ready for sale. In all of our dealings, Susan displayed the perfect combination of being personable and professional. We would certainly use Susan again.

Buyer review
Susan really cares about her client
over 8 years ago
Susan really cares about her client

Susan is a true professional with a high standard in her work ethic. Susan took the time to understand my personal need, worked with me with kindness and giving of her time generously. Its is great to have confidence in your agent and especially Susan is someone you can trust and you know is honest throughout all transactions. I can highly recommend her to all buyers and sellers Thanks Susan you are a fabulous.

Seller review
Agent with empathy and integrity
over 8 years ago
Agent with empathy and integrity

Susan recently sold our property and we were very happy with the service she extended to us. The conditions of our sale were somewhat out of the ordinary and Susan helped and facilitated the process in order to try to reduce and minimise stress. She communicated regularly with us and kept us updated with how everything was progressing. We felt very comfortable with Susan and would not hesitate in recommending her to others.

Buyer review
True professional
over 8 years ago
True professional

Susan is professional, honest and grounded. She is friendly and firm and does not try to oversell or overreach and is very approachable and considerate in the buying and selling process. I couldn’t recommend Susan any more highly as she completely understands the knowledge of the area and the market. With Susan there is no BS.

Seller review
Superb Agent.
over 8 years ago
Superb Agent.

Susan James is one of our finest and sincere Real Estate Sales Persons in this State. The immediate sale of my property on the initial House Open day, with numerous offers, demonstrates Susan's astute experience of the Perth market. Knowing this was an emotional sale for me, with the property in our family for 90 years, Susan was so gracious and understanding of my emotional ties with the Federation Cottage. Her excellent guidance and work ethic was outstanding. I strongly recommend her.

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