Susan is professional, honest and grounded. She is friendly and firm and does not try to oversell or overreach and is very approachable and considerate in the buying and selling process. I couldn’t recommend Susan any more highly as she completely understands the knowledge of the area and the market. With Susan there is no BS.

Susan James is one of our finest and sincere Real Estate Sales Persons in this State. The immediate sale of my property on the initial House Open day, with numerous offers, demonstrates Susan's astute experience of the Perth market. Knowing this was an emotional sale for me, with the property in our family for 90 years, Susan was so gracious and understanding of my emotional ties with the Federation Cottage. Her excellent guidance and work ethic was outstanding. I strongly recommend her.

It was a pleasure to have Susan as our agent. Nothing was too much trouble and we achieved an excellent result after the first home open.

I have entrusted Susan with 2 previous sales of my investment properties which went through the process so smoothly and in record time (with minimum stress and fuss), but the last sale of my property in Mt Claremont was sold in record time (just under 2 weeks) and for almost the asking price! Again, Susan made the process so smooth and hassle free, despite her juggling so many other clients, Susan always made me feel like I was the most important person in the world, her Seller. I would recommend Susan to any seller or buyer who wants the abovementioned "premium" service. Susan, you have made my Xmas. Merry Xmas to you and your family and Happy selling in 2018. I know I wouldn't go to any other agent. Kind regards, Susan Schmidt

We had seen that Susan was selling most of the houses around us and therefore we got in touch. From the first conversation, the communication was excellent. Susan really took our concerns and queries on board and did a great job, that we can not fault. The whole process was so much better than we had thought it may be. We felt that she went above and beyond, putting us in touch with some really helpful other people (electrician, mortgage broker, settlement agent). As well as being a fantastic agent, she is also a lovely person and was really helpful in giving us friendly and sound advise on purchasing our next home (which we weren't buying through her). Thank you Susan!! Rachel and Simon

Never did I expect to sell my home within 2-3 days of going on the market but this is Susan James we’re talking about! Susan goes above and beyond, is super efficient, an excellent communicator and has strong market knowledge. She has sold many houses in the nearby area with fantastic results. I'm lucky I was one of those. I knew of her reputation by word of mouth - the best kind there is.

I knew Susan had an excellent reputation from family and friends that have used her on the sale and purchase of their properties, so she was my natural choice. Susan was professional, tireless, genuine and extremely knowledgeable. I would recommend her in a heartbeat. If ever I buy and/or sell again, she's the one. I am so thrilled with the off market property she found for me that without her I wouldn't have known about. It ticks all my boxes, is in a fantastic location, is very private and secure and I'm looking forward to making it my forever home.

I was so pleased with Susan's professionalism. You knew exactly what could and can't be done in a very timely manner. I would have NO hesitation in recommending her. A pleasure to deal with and nothing too much trouble. :-)

We engaged Susan via email and set our house sale up as we are Sydney the house in Perth we swapped texts and emails and can't say enough about Susan's efficiency professional approach and dedication to getting our House sold in record time and beyond our expectation on $ so if that's the result by distance imagine her positive impact face to face with buyers...

We really appreciated the open and honest communication in the buying process. Susan was fantastic at keeping us informed and was very efficient at getting back to all involved. We loved that she worked so well to accomodate both parties.

I am not sure a few words in a short testimonial can adequately describe how amazing Susan is. To say that Susan was able to sell my home within a week of it going on the market with 8 offers presented and the best price achieved, is only half the story. The other half of the story, and for me just as important as the outcome, is all of the hard work, knowledge, strategy, guidance, communication, support, patience and incredible energy that Susan provided in the lead-up and throughout the process. Susan was able to make what is usually considered a “challenging” and emotional experience really enjoyable. I was actually really sad when it was over as it meant we would no longer be working together. So...if you are looking for a smart, engaging and committed agent who is a joy to work with, look no further. If you want an agent with incredible integrity and unbelievable work ethic; someone who will provide you with the best advice, detailed and timely feedback and updates and who makes herself available at anytime and will go above and beyond, please do yourselves and your homes a favour and speak with Susan. You will not regret it! For Susan it is personal and she will not stop until she has provided her clients with the absolute best outcome.

Susan sold our home and found another property in the area we wanted to live. She conducted herself in a professional and ethical way, and we are happy to recommend her services at any time.