I'll start off by saying Tony is a nice enough guy and was knowledgeable about the area we purchased in - but the number of accumulative errors and behaviour throughout our purchase process left us with a pretty sour taste. The lead up to placing our offer was fine, we had inspected 50-60 properties and put offers in on several before finding this house which we loved. So it was a case of the house selling itself. The initial contract was riddled with errors which we had to correct before returning; namely because Tony's handwriting was a mix of lOwEr anD uppEr cAse lEttErs. This made our names and even the street name appear spelt incorrectly. Our broker reported Tony making repeated calls requesting a document which had been sent prior to him calling. He told our broker that his vendors were "starting to freak out" among other things even though our broker had email receipts from his office confirming that this info had been sent. We felt this was pretty rich after he held an open inspection several days after contracts were signed and finance confirmed by our broker which didn't leave us feeling particular secure. He referred to me by the incorrect name even after being corrected, which ordinarily wouldn't be a huge deal but under this kind of circumstance it would have made me feel a little more valued. Then arguably the most frustrating thing was the key I was given on settlement day didn't even unlock the house. The assistant at the office admitted it was unusual to give someone a single key. Credit to her getting a locksmith out within an hour to let us in, but we didn't even hear from Tony until the following day when he sent a text saying he "found it mixed with brochures" and didn't offer an apology. In summary, Tony was knowledgeable and helpful answering questions but his bedside manner and clerical/admin work leaves much to be desired compared with a lot of other agents we have worked with.
Tony's reviews
To be bluntly honest we thought you were aiming very high but felt, your job, you know what you are doing. Oh my goodness, you went above and beyond to gain the best price for us. Simply amazing, could not recommend strongly enough.
Tony understood the market in the area and found us a quick sale. We had some bumps in the road, but, Tony resolved all issues professionally and in a speedy manner. Very happy customers.
Tony's enthusiasm never waned. His predictions of the market and sellability in the area were spot on with no suprises. All opens, results, queries etc. were relayed promptly and in an interactive way. The sale, display and settlement assistance processes were smooth, only complicated by tenants in place and a poor Propert Manager, and Tony did everything he could to facilitate the outcome desired. Thank you
Tony was across all aspects of selling our home and kept us informed every step of the way - he was honest and open with his comments which we found very refreshing. We knew where we stood all the way through the process and his enthusiasm was contagious! Thanks Tony - great job!!!
Tony was excellent to deal with from the start to finish. Prompt response to phone calls, text and emails which made the process smooth and ran flawless. Super happy with the outcome of the sale of our first home achieving better than expected price. Highly recommend Tony and the team @ Ray White Craigmore.
Tony was always pleasant and respectful to our needs & wants. He discussed marketing plans with us and was respectful of our opinions. Most importantly the sale price was above expectation. Tony is the only agent I would use if I was selling in the northern suburbs again
Tony is an absolutely outstanding and extremely professional real estate agent. He sold my house at first open above asking price. He kept me well informed throughout the whole process. I would highly recommend Tony.
Tony is a very friendly and outgoing agent, always positive and very professional. Very motivated and punctual. I highly recommend Tony. Thankyou
Tony is very keen and enthusiastic about his job, he has many years experience and knowledge in selling houses, communicating with us on every level making the process very easy.
