Overview of Alfredton, VIC, 3350

I work within the industry so have exposure to a lot of agencies and PM’s and Buxton - Tayla in particular have been absolutely top tier. Always going above and beyond, communications responded to or initiated at every junction and I could not fault them at all. Additionally the tech and CRMS they use are great as well which I believe adds to their success and management of our investment property.

Dealing with Buxton and its agents has been one of the best renting experiences I have ever had. The level of customer service they provide is second to none. Any time I've had an issue with my rental property it has been dealt with quickly and without any headaches. They are one of the best real estate agencies out there hands down. I would highly recommend going through Buxton for any property needs where possible, be it renting or selling.

The team at Buxton Ballarat is very experienced and knowledgeable. The communication about advertising, inspections and finding us the right tenant was excellent. Would highly recommend.

Great communication by phone and email. Regular inspection reports and prompt maintenance resolutions.

It's been a big change moving mum out of the family home into a new place on her own. Kristy from Buxton Ballarat has been just a pleasure to deal with. Moving is never enjoyable, but she's helped make the transition as pain free as possible.

The electronic application etc was new to us so thank you to all at Buxton. All the team were very helpful.

We cannot thank Paris Bedggood from Buxton Ballarat enough for her incredible help and professionalism throughout our rental search. Relocating back to Victoria from France while trying to secure a rental property remotely could have been extremely stressful, but Paris made the entire process feel smooth, reassuring, and genuinely supportive from start to finish. She was responsive, understanding, and went above and beyond to help us navigate the process from overseas. Her communication, kindness, and professionalism gave us real confidence during a major life transition. We are so grateful for all of her assistance and would highly recommend Paris and the team at Buxton Ballarat to anyone looking for outstanding property management service. Thank you again, Paris — we truly appreciate everything you’ve done for us. Mikayla & Thibaud

After viewing this property which was one of so many we had visited over about 3 months of searching, we spoke to Charlotte after the inspection about how the process of trying to get a rental had so many challenges. She took on this feedback & made it her mission to make sure we got a home, not just any home but this home. Charlotte did her job & did not waiver, she was prompt with responding, & communicated so efficiently with us & the landlord. Made us feel important & heard. Thank you very much for taking away all the stress of getting into a home!

Buxton have been excellent from my first meeting with Josh Walhouse. Always professional, responsive and happy to answer any questions I had. Sophie Moore has since taken over as Property Manager and has been extremely professional and enthusiastic. Highly recommended.

Efficiency and overall communication