Agencies in Berrinba, QLD, 4117

William is professional but at times lacks the correct communication skills. And unfortunately slipped when negotiating the new rental terms for new tenants. I felt like there was hidden communication regarding the lease arrangement with tenants leaving property early and timing of new tenants coming in. Having to pay three weeks of rent and not knowing that was going to happen is not ideal.

Their dedication and support made the entire process smooth and stress-free. I would highly recommend their services to anyone looking to rent or buy a property.

Very professional and helpful with the whole process

Nothing is to difficult for them and has always helped us when there is an issue. The service is second to none and will always help you no matter what information you need relating to either sales or rentals

Communication has been seamless. Signing documents also easy and convenient. The property had 2 minor defects and both were fixed within 48hrs of notifying reception.

Nadine Kattan is an outstanding Rental Management Agent. She has been a diligently communicative professional with exceptional proficiency, who has shown her commitment to high quality service, expertise and guidance throughout the period we have known her. We have appreciated her ability to maintain a direct and prompt line of communication at all times, which has been deeply appreciated.

Katie is too deadly, any issues and she’s onto it very quickly! She has made our move and new home nothing but easy and supported!

Once we took ownership of the property MPM arranged all the marketing, open houses, applications very professionally. They took the time to review the current rental market providing a comprehensive document showing available listings in the immediate area and some comparison listings from other areas to give context to the property and expected rental return. More importantly their screening of potential applicants was very thorough, which gave peace of mind to who could move into the property.

They were very knowledgeable and communicated with us the whole time keeping us up to date along the whole process. Extremely professional.

From initial inspection with Kate to signing of documents, all members of the rental department including Jaylia have been fantastic, polite and always offering assistance if required.

We cannot thank enough for their friendly and professional support/ service for renting our 2nd property in Daisy Hill. We were under enormous pressure to empty the residential property within 2 weeks because of BOQ's lazy service (lost 1 week). David K, Sumayya B, Fionna C for prompt responses and actions to complete all To-Do-List by the deadline. 1) Good communication and clear guidelines for preparation i.e. paperwork, keys, certificates etc. 2) Always supportive and friendly throughout the process. 3) Quickly arranged yard mowing. We will continue to use their services and hopefully we will arrange another one when we are ready to buy 1 more. Cheers, Hugh

Great service, good communication and prompt response. Thank you.

The team at Elevate rapidly found a tenant for my rental property after a tenant requested to break lease ensuring no vacant time for my property. A suitable tenant was found the same week as the notice was received.

Rochelle made the entire leasing process smooth and stress-free with her professionalism, responsiveness, and friendly approach. She kept me informed every step of the way and was an absolute pleasure to deal with—I highly recommend her to anyone looking for a positive leasing experience.

They seem to know their stuff.

The browns plain real estate team is efficient, communicative and trustworthy. They have gone above and beyond in ensuring that we were able to find a suitable tenant and make sure the place was in good condition and leasable. Thank you to Marleen / Anna and the rest of the team for taking care of this!

Anna was so incredibly helpful during my experience of finding a rental property. Anna and her team have assisted me at every step along the way and made the process so easy. Thanks guys!

It has been a pleasure having Browns Plains Real Estate manage our rental home. Marleen and Anna have taken care of us very well; they have been punctual, highly organised and thoughtful of us as tenants. Initial property viewing, application process was well-organised and straightforward. Upon starting the lease, we received a very useful welcome bag and a folder with all the important paperwork. The house keys also came labeled and on a nice keychain (all these details are really helpful when moving in). Furthermore, the team responds quickly to emails and promptly handles maintenance requests. Their communication style is clear and direct, whether by phone or email. They are highly professional and have demonstrated a high level of reliability, integrity, and courtesy. Many thanks to the Property Management Team at Browns Plains Real Estate.