Agencies in Macquarie, ACT, 2614

The tenancy approval process was smooth and the assistance with connecting services was excellent. However, after moving in, communication and follow-up were disappointing. My email regarding access to a garage fob went unanswered, and I had to follow up myself. Additionally, the security video/intercom system was incomplete, with the video unit missing despite the door buzzer being installed. While the initial leasing experience was positive, responsiveness to unit and access issues needs improvement.

Courtney has been a breath of fresh air compared to my last property managers - her service has been 10/10 and I finally feel I am in the hands of a professional property manager who understands the needs and stresses of a landlord

Jasmine and Brian were incredibly professional and efficient. They kept me appraised throughout the process and exceeded my expectations in how quickly they leased my unit. I highly recommnend them.

Most importantly, I am kept up-to-date of anything to do with my property, and I know that Zoe and the team always have my best interests in mind. I would highly recommend Fuse as a management agency.

We have worked with Zoe from Fuse for over 5 years and have always been highly satisfied with her responsiveness, market knowledge and attention to detail. She was professional and efficient in transferring our apartment from another well known agency that was dreadful. We highly recommend Zoe and Fuse.

I highly recommend Zoe and the team at Fuse Property. Zoe provided realistic advice and market knowledge, her communication was exceptional throughout the whole process and she continues to keep us updated regularly regarding our property. Zoe and the team really go above and beyond for their clients. We can’t thank Zoe enough for looking after our property!

Stacey was wonderful and helpful at the inspection and Kylie went out of her way to keep us up to date with our application. Great team.

A pleasure to deal with, nothing was ever too much. Fantastic communication, no surprises, up to date with all information, knew the market and very realistic with advice and expectations. Feel confident they will ensure my property is cared for and the tenant is looked after. Unlike other agencies it is reassuring to know the relationship will continue and I won't be passed on to someone else. Thank you!

Kylie has been very helpful and informative from the start. She secured a tenant for our property within a week of us signing up with Blackshaw Weston as managing agent. She is on the ball and her communication with us is clear and timely.