Agencies in Bruce, ACT, 2617

I am writing this review strictly to commend my property manager, Frankie Droulias, for her outstanding professionalism and personal dedication. This feedback is SOLELY on Frankie as an individual and professional. After maintaining a 10-year relationship with this agency, I was compelled to leaving due to the appalling, ignorant, and dismissive behavior of former/departed staff who filled in after my most wonderful and amazingly reliable original manager of many years went on maternity leave. I was constantly met with excuses of being "too busy" or "understaffed," which resulted in ongoing issues and left me feeling completely undervalued as a long-term client. Please note that those hopeless staff are gone. When Frankie took over, this miracle worker angel completely turned things around. Even though she is just as busy as anyone else, she never uses it as an excuse. She is all about getting things done to a high standard and focuses entirely on quality. Crucially, Frankie treats clients with absolute fairness and respect; she will never put a client in a corner in a discriminative way. She is highly skilled, deeply serious about her work, and echoes the high standards of the wonderful property manager I had years ago. What sets Frankie apart is her genuine care: she takes full responsibility, provides reassurance, and consistently follows through on her word. Frankie is exactly what this industry really needs, and I applaud her. Thank you so much, Frankie. You are an absolute star, a strong rock for us landlords, a kind wing for tenants and a huge credit to your profession! How about an impressive extra bonus for her awesomeness or perhaps let her own some of the company? You won't regret it!

We are impressed by Taylor Brown & property management team at LJ Hooker Belconnen. They are proactive, knowledgeable, and a fantastic communicator. They found a fantastic, reliable tenant quickly and handled all the routine maintenance seamlessly. They always keep me updated and handle any issues with complete professionalism. Their financial reporting is prompt and transparent. Excellent customer service and complete peace of mind. Highly recommend!

The 2 agents at the open were friendly and helpful. After applying my experience was also excellent- Taylor is obviously brilliant at her job - the process was quick and easy and I feel assured that everything is very well organised.

I'll keep it short. This team is great. They have delivered on their promises and exceeded my expectations. As a landlord and living interstate, I can have a truly hands-off experience because MARQ manages everything so well. Shout out to Peta Haridemos. Highly recommended.

MARQ Property have done an excellent job once again ! Clear communication and kept us up to date with prospective tenants.

Communications about potential tenants were timely. Limited in depth and without any real assessment. Costs for pics, advertising etc, seemed high but probably normal for industry. Fewer problems with new rental advertising staff than with managers.

Working with VC properties has been an outstanding experience. Both Chayan and Varun are proactive, highly responsive and consistently go above and beyond to ensure everything runs smoothly. From handling maintenance promptly to keeping me informed with clear communication, their professionalism has given me complete peace of mind. I truely value their services.

Chayan from VC property is very knowledgeable and experienced when it comes to renting out property. His communication is outstanding which made the process very quick and smooth for someone who has never rented a property before. I highly recommend him and the team at VC property.

Exceptional service from start to finish. VC Property handles everything with efficiency and attention to detail, and their communication is outstanding. They respond quickly, follow up on every request, and keep me fully informed. I feel completely confident knowing my property is being managed by a team that really takes pride in their work.