Agencies in Waterford, QLD, 4133

I have been engaging Astute R for quite some time now, and their customer service has consistently been transparent, prompt, and proactive. They always respond quickly to inquiries and manage all compliance / regulation matters efficiently — taking care of everything without needing reminders from myself. It’s clear they have robust systems in place, providing peace of mind that all requirements are met seamlessly as a property owner renting out to tenants. I highly recommend Astute R for anyone seeking reliable and thorough compliance support!

Rachel has been so welcoming, her communication has been great and has really made me feel comfortable to talk to her about anything concerning my properties. After my rental property was on the rental market for 6 weeks with no interest, Rachel took on this what seemed impossible task and got me the price I wanted within less then a week of taking over the property. Her work ethic and drive to help where ever needed is unmatched. Rachel and the team have gone over and beyond to make sure the property was up to a great standard while on the rental market. Olivia has also been a great help, very easy to talk too and one of the kindest people you’ll meet.

I had a tenant who stopped paying rent as of New Years Eve Last year. They caused willful damage to the property and when the bond clean was completed, I noted that they required 4 cans of Moreton before they could even enter the property to clean it due to the excess of flies and rubbish. Alina and the rest of the team have been exceptional in managing the entire situation, including organising repairs, managing the claim, and organising for a new tenant. I was impressed by their diligence and conscientiousness when chasing up the reluctant parties, namely the tenants during the eviction process and the claims officer. They demonstrated strong knowledge of the processes and I felt very confident knowing that my case was in good hands. I am very happy with the service they continue to provide, and Alina is always chatty and easy to deal with. Even though I don’t want to have to go through this ordeal again, I know that the team would support me if it came to it. On that basis, I would strongly recommend Home Realty Group for their property management services.