Overview of Windsor, QLD, 4030

Image Property have managed my two investment properties in Brisbane for the last 7 years, whilst I sit on my lounge in NSW (not entirely true!) Actually, this is slightly incorrect, as for 4 years, I had another real estate managing one of my properties. Not that I wanted to compare the property managers from both real estates, but the differences were became glaringly apparent. With Image, every email was answered promptly with enthusiasm and with friendly communication. ANY query or task was completed efficiently and in a timely fashion, with ongoing communication on the matter provided throughout. Why did I take so long to switch, you may be asking!!?? As property managers within Image have changed over the years, introductions during the handover have always been implemented, which have made these changes absolutely seemless. NOTHING is a problem. It is SO comforting to know that both of my properties are being looked after with so much care, with my needs and wants always given their major focus and priority. When expert opinion is sought, it is given with aplomb. A recent example of this was when I had a change of tenant and a couple were suggested. After reading their application, it looked fine to me on paper, so I approved it. I asked for the "gut feeling" of my property manager and she gave it: not by belittling said couple, but by suggesting that they may not be the tenants that would be most suitable for me. LOVE that feedback and professionalism as it really shouldn't have mattered to her as to who I got in my apartment. So easy for her to just say "yep, they're fine" and bury that task. But to Image, it DOES matter! Which is why I've written this review. They are TOPS!

Lynette is a super friendly agent that knows how to get things done. We had our photos booked in, listing up, and our property leased within a few weeks. I would definitely recommend working with her.

Such a smooth process! The property manager called to confirm our approval within 24 hours of inspecting the property. So far our experience with Raven has been lovely ♡

Communicated well and were flexible with inspection times. Very satisfied and would highly recommend their services.

Lynette provided great pragmatic advice assisting greatly in letting our property. She outlined the market and aspects on our property that assisted in finding tenants making it easy and reassuring for us.

Well done Raven. I was getting concerned as my property was coming up to the end of the tenancy and then BINGO - you had signed up some new tenants. Job well done Raven!!!!!

Excellent communication, prompt response and professional team. It was a pleasure dealing with Space Property and the Paddington Team.

Raven was super lovely over the phone, she called me regarding my interest in a property, helped me organise an inspection on the same day around my work hours. Grace met with me for the inspection, also very lovely and professional, answered any questions I had, showed me details about the house (e.g fly screens, extra doors and storage) which I found valuable. Followed by the process of application approval, lease agreements and linked service connections were all very smooth and efficient. I’m very appreciative for the ease in communication, processing and friendliness. Highly recommend 🙂

Amanda was lovely and very friendly. She was knowlegeable of the property and had great advice as well.

Very happy with the service provided.