Agencies in Carrum Downs, VIC, 3201

LyTuy was part of the McGrath team in supporting our principal agent, Ruby Vo in getting our family a successful auction result. He was a quiet but important part of the team in following up potential buyers and bidders. Thanks for getting us there Ly Tuy.

Ruby was warm, engaging, informative and professional. They were encouraging about the value of our property and their valuation was realistic. She and her team gave us suggestions on improving the value. When we decided on some improvements, she put us in touch with trades people she trusted. Although we looked at other available trades, we went with her suggestions and we were more than happy with how those she named worked with us to get our house to the best condition. We had lots of questions and were new to the process of selling. She responded to all of our enquiries and helped us manage the anxiety. Despite the down turn in the market, Ruby, her team and the auctioneer got us the price we hoped for which was above the advertised sale price. Thank you so much Ruby.

Laura is hands down the best agent/consultant/negotiator for your property. My wife and I were on a strict timeline for getting our family home sold. We had gone with the option of buying first before selling and that option only allowed us a timeframe of 3 months to prepare the home for sale and complete settlement in that time frame. Otherwise the finance options would be astronomically high but we believed Laura could make it happen. After interviewing 5 other Real Estate agents, I'm glad that we chose Laura. When we spoke with Laura she shared her expert opinion on how to prepare the home for sale and what strategy would be best for selling the home especially in a quickly developing market where auction clearance rates seemed to be stalling/declining. Her advice for styling and decluttering the home definitely added over $70k in value. Otherwise, I believe we would have done a half hearted job that may also have missed the mark for the suburb demographics. With the home decluttered and styled, Laura attended the photoshoot in the evening to ensure we got the best shots of the home for advertising. Within 1 day the photos came back and the property was live Monday! In the first week Laura not only attracted a crowd of potential buyers but there were already verbal offers being presented. By the end of week 2 of the sale by set date campaign Laura was able to secure 3 very strong offers. The 3 offers were well above our expectations and we believe that if we had gone with an inexperienced agent we would have left a lot of value on the table considering we interviewed 5 other agents for our property. We chose Laura because she has been a top agent in the area with multiple years of experience in her pocket, excellent communication, strong work ethic, amazing negotiation and listening skills and a unique vision for the home which ultimately got us a price $80,000 more than we could have imagined. Thankyou Laura you have changed our family's life!

I was very anxious about selling my home, due to bad past experiences. As an older single woman, I met with Juan with my elder daughter, and Juan and Josh ensured that she was involved in the process all the way! Juan, Josh and Heidi were most warm, friendly, able to have a laugh, and very easy to communicate with. I felt confident following Juan's professional advice. He was open to hearting my concerns, and ensured that my younger daughter was also involved, so as we all understood the process and choices made about selling. Juan was not intrusive as to my reasons for selling, and I felt very respected and cared for throughout the entire process. The stylist team recommended by Juan was also brilliant, incorporating some of my furniture and furnishings to compliment the color and designs schemes discussed. Juan and Josh helped with checking in on my progress whilst preparing my home for sale, and set dates were all achievable! The home opens and private inspections were wonderfully done, combining most engaging professional signage, brochure and letter box advertisements. The Merchan Team was passionate and positive throughout! Living and working in the same community, they worked hard to ensure a good reputation, vital for a successful business. I finally was able to say that I had a great Real Estate Agency experience! We would highly recommend The Merchan Team for anyone planning on selling their home! Thank you very much for helping the stressful experience of selling ones home, a much more smooth ride than anticipated! I wish you all the very best.

Juan and Josh were wonderful to deal with and easy to communicate with. They are trustworthy and go the extra mile for their clients. Thanks again!

Great communication, solid local knowledge and delivering a great outcome. Trust in the process they know what they are doing.