Agencies in Frankston, VIC, 3199

Callum and the team were great and helped with the challenge of getting the house on the market and sold in a quick time. It was all done in less than 5 months from pondering selling to settling. Callum was great with communication of offers etc and always available to answer questions. I appreciated him walking through each room and making suggestions on furniture to remove or move to make the house look its best.

I bought from Callum 15 years ago and just sold the same property with him. Callum is very honest and upfront and is extremely knowledgeable. He made the entire selling process stress free and constantly kept me updated. Callum sold my property within about 2 weeks of listing it. I cannot recommend Callum and the team at Impact Real Estate highly enough.

Adam knows his stuff. Confident and friendly. He was helpful with every stage of our sale, including the staging and settlement requirements. He gave us confidence in his negotiation abilities and communication was excellent. We have sold many properties and choosing Adam got us an excellent result and an easy and pleasant experience.

I was very anxious about selling my home, due to bad past experiences. As an older single woman, I met with Juan with my elder daughter, and Juan and Josh ensured that she was involved in the process all the way! Juan, Josh and Heidi were most warm, friendly, able to have a laugh, and very easy to communicate with. I felt confident following Juan's professional advice. He was open to hearting my concerns, and ensured that my younger daughter was also involved, so as we all understood the process and choices made about selling. Juan was not intrusive as to my reasons for selling, and I felt very respected and cared for throughout the entire process. The stylist team recommended by Juan was also brilliant, incorporating some of my furniture and furnishings to compliment the color and designs schemes discussed. Juan and Josh helped with checking in on my progress whilst preparing my home for sale, and set dates were all achievable! The home opens and private inspections were wonderfully done, combining most engaging professional signage, brochure and letter box advertisements. The Merchan Team was passionate and positive throughout! Living and working in the same community, they worked hard to ensure a good reputation, vital for a successful business. I finally was able to say that I had a great Real Estate Agency experience! We would highly recommend The Merchan Team for anyone planning on selling their home! Thank you very much for helping the stressful experience of selling ones home, a much more smooth ride than anticipated! I wish you all the very best.

Juan and Josh were wonderful to deal with and easy to communicate with. They are trustworthy and go the extra mile for their clients. Thanks again!

Great communication, solid local knowledge and delivering a great outcome. Trust in the process they know what they are doing.

On first meeting with Troy he was very caring as this was the sale of my dad’s house who had passed. Before the sale he gave us lots of options and advice. During the sale Troy always gave quick and honest feedback. He was very accommodating to any changes we wanted to make. I would highly recommend Troy for any sale in the future. Thank you for making a difficult time a little easier. From Cindy, Samantha and Adam.

Troy explained the process, set expectations for disappointment, recommended what preparation we would need to invest in to sell, came up with a plan and executed. We paid for garden, painting and furniture staging which lifted the property from drab to fab. On the market just 2 days before our expectations were exceeded. 30 days later and the process is over with the proceeds banked. Thanks Troy and your team

Very professional and very helpful

John is an area specialist and comes highly recommended.

Karen is an experienced agent with a strong knowledge of the local market. She kept us informed every step of the way which was excellent as we were selling from a different state. Because of the distance, we were reliant on her to do everything from making sure the property was in a saleable state, dealing with the outgoing tenant and managing agent, purchaser inspections etc. Her negotiation skills gave us the outcome we wanted.

We’ve known John now for many years and always trusted him with our home sales. He is extremely down to earth and professional. Everytime he has exceeded our expectation in his negotiations with the purchasers to achieve the best sales price for us. Would highly recommend him.

Michelle was available for any questions from the buyer throughout the transactions. Michelle and her team were professional, responsive, transparent and helpful throughout the entire transaction. I would highly recommend Michelle and her team to anyone considering buying or selling their property.

Michelle and her team made the entire property sale process smooth and stress-free from start to finish. Their professionalism and structured approach stood out immediately, with a clear process in place and a well-coordinated team ensuring every detail was managed efficiently. They were consistently responsive and proactive in communication, always keeping me informed and addressing any questions promptly. Beyond that, their friendly attitude and genuine attentiveness made the experience even better - they took the time to understand my needs and tailored their approach accordingly. I truly appreciated their support and expertise throughout the journey and would highly recommend Michelle and her team to anyone looking for a reliable, professional, and results-driven property agent.

Michelle and her team did an amazing job selling our property. They updated me constantly and I was never left wondering what was happening. Felt like I hardly did anything as her and her team took care of it all. Highly recommend.