Agencies in Heatley, QLD, 4814

From beginning to end - the whole process with Helena was perfect. Easy to talk to and deal with. I have no doubt, if another realtor dealt with my house, I would still be looking for a house. Now, I have not just a house, I have my forever home. And all thanks to Helena.

I am very pleased with Helena’s performance from beginning to end. She explained things well and honest in her opinion which I like. She won my decision after few appraisals . I didn’t think twice about her professionalism. She made me feel that she cared about the value of my house and tried to get as much as she could and she did. Overall, I can recommend her to others.

Get's the Job Done right without trying to manage down expectations as a seller. Appreciate the business and would use Helena again.

Donna went above and beyond guiding us on our journey to buying our family home. As first time buyers, we truly appreciated Donna's efforts & time, with answering any questions we had about the house & the process to providing us with multiple recommendations when requested. Donna has a wealth of knowledge and the perfect blend of professionalism and personal touch that makes you feel like you are being looked after by a personal friend.

Helen Munro property, in my opinion (being an old ex Real Estate agent myself), would have to be the Tops Real Estate Agency in Townsville if not in all of North Queensland. ‘Clients Come First’ is certainly what the whole team professionally practice and it certainly shone through with Donna’s personalised, honest and caring approach towards me as a seller and also, from how I observed, towards the buyers as well. Donna proved, also with the help of their wonderful personalised media team, that their Website and their Facebook page advertising greatly complemented the advertisement on Realestate.com to sell my home in such a short time frame. Thank you Donna, Tracy and all the Team at Helen Munro Property- job well done!

What to take this opportunity to thank Donna and staff at Helen Munro Property. Efficient service, prompt reply to information and paperwork needed to place my father’s property on the market. Located a buyer within days, complex settlement saw both Donna, buyer & legal teams work together to a resolution. Donna took the time to listen to my family’s needs, provided research for similar properties in the area and discuss suitable terms to achieve best result possible. Donna’s care and empathy was appreciated at a stressful time in my father’s life.

Kimberly is amazing with her communication. Kept me abreast of all developments and if not immediately available, would respond quickly. She works hard to get a result for the vendor. Very genuine person. A pleasure to work with.

Throughout our first home buying process, Shal was incredibly communicative. He promptly answered calls and emails, keeping us informed about every step. We cannot recommend Shal enough if you are looking for a great agent.

Working with Chelsea has been such a pleasure. She is punctual, easy to communicate with, knowledgeable regarding properties and their surrounds. Chelsea has made our journey of being first home buyers as stress free as possible and an enjoyable experience. I feel her down to earth, easy going nature makes her a very good people person when it comes to doing her job. She is professional and dedicated to her clients, both sellers and buyers. Would recommend her service to anyone.

We recently had the pleasure of working with Chelsea to sell our home, and we couldn't be more impressed. From the outset, Chelsea was incredibly motivated and proactive, bringing energy and focus to every stage of the process. What stood out most was her ability to really listen — she took the time to understand our needs, concerns, and goals, and made us feel genuinely heard throughout. Her interpersonal skills are second to none; she made what can often be a stressful time feel seamless and well-managed. Chelsea is also extremely discreet and professional, which gave us complete confidence in her handling of both private matters and negotiations. She’s a straight shooter — honest, direct, and always acting with integrity, which we truly appreciated. She was punctual, reliable, and always on the front foot with communication. Her excellent communication skills ensured we were always well-informed and never left wondering what was happening behind the scenes. Most importantly, Chelsea knows the industry and the local market inside out. Her insights and guidance were spot on, and her strategic approach led to a fantastic result for us. We highly recommend Chelsea to anyone looking to sell their home. She’s a standout professional and an absolute asset to have on your side.