Agencies in Jacka, ACT, 2914

We had an outstanding experience working with Jess to sell our property in Gungahlin. Before engaging Jess, we undertook a review of potential agents to sell our house, and Jess was identified as a strong contender early in this process. We then “interviewed” Jess to understand her likely approach and to justify why this approach was best for our particular property. Our experience was really positive - Jess demonstrated exceptional emotional intelligence, showed a good understanding of the current market and the pressures involved in selling a home. She handled the process with empathy and professionalism. She developed a clear timetable for the sale process, and her analytical and methodical approach gave us confidence that each decision was carefully considered and supported by a clear strategy. Jess is supported by a great team, whose communication skills and attention to detail were excellent throughout the entire process. They kept us really well informed and responded very promptly every step of the way. Thanks to Jess’s expertise, diligence, and commitment, the sale progressed even more smoothly than we anticipated, and she managed to achieve an excellent result. We highly recommend Jess to anyone looking for a knowledgeable, thoughtful, and highly capable real estate agent.

I had a great experience working with Sam throughout the process of buying my property. They were very helpful, professional, and supportive from start to finish. They communicated clearly, answered my questions, and made the whole process smooth and stress-free. I really appreciate their guidance and assistance in helping me secure my property. Highly recommend Sam to anyone looking to buy or sell a property!

I highly recommend Jess from Stone to anyone looking to sell their property. Jess provided excellent service from start to finish, managing what could have been a complex sale with absolute professionalism. Because the property was tenanted, Jess helped us build a brilliant strategy: offering the tenants the opportunity to vacate without penalty was mutually beneficial and agreed and was executed perfectly. This was able to be done due to Jess’s deep industry knowledge and exceptional communication. This allowed the ability to present the property to the market at its best and ready for our buyer to move into. Throughout the entire process her sound advice kept us on the right track and delivered a fantastic result in a market that has changed. If you want a dedicated professional who brings strategic solutions to the table, look no further than Jess. Thanks so much Jess !!!

Treston and his team were a great support throughout the sale campaign and very professional.

She guided us through our experience with expertise, kindness, knowledge, support, and great communication. Leonie went far over and above any expectations we may have had. We can’t recommend her highly enough, she is a consummate professional and an expert in her field.

Within twenty minutes of speaking with Treston he sent through all the contacts I needed to get the house on the market (from lawyer to carpenter and stylist), and each of those contacts also provided excellent work. Treston proactively explained everything I needed to know and provided great advice every step of the way. He has a very dedicated and professional team alongside him that also demonstrated they were all across the campaign. The process and team ran like a well oiled machine, while still being very flexible to our individual situation and needs. We had lots of communication from the team throughout, and Treston was always available to answer questions that came up along the way. The open house sessions went smoothly with lots of interest generated, culminating in an exciting auction. Having now experienced what is involved in selling a home (without even including all the behind the scenes work done by the team) this is definitely not something I would attempt without an excellent agent with a great team. I highly recommend Treston and his team.

If you use any real-estate agent other than Mel to sell your house you are -well, all I can say is that you have missed out on using the absolute best. Our beautiful but unique property had been on the market for a year before we were introduced to Mel by a friend. Skeptical at first, as we were over the 'we love your house' comments with no exchange of contracts after 1 year! By that time our house had been discounted and discounted to more than 200k below the original asking price. It came to a head when we were told to drop the price to 1M from 1.2M. We sacked that agent - a local expert! So along came Mel - well wasn't she a breath of fresh air amongst agents. We kept saying 'If we had $1 for every person who came to see our house and said "We love it", we'd be so rich we wouldn't need to sell it!' We were once told it wouldn't sell as there was no room for a caravan! REALLY - very narrow minded. Mel laughed at this ridiculous comment and proceeded to prove all wrong! She is clever and kind. We had so many special things we wanted to say about our house that we knew the right people would want to know. So she listened to these, saw value in these and that is what helped her sell. BECAUSE SHE GENUINELY LISTENED AND ACTED ON THIS INFORMATION. The other thing about Mel - you can talk to her anytime. Do you know how many times I have had a secretary from another company ring me, or other agents never return our calls. We were so jaded and so over real estate agents! Those with arrogance and disrespect and lack of knowledge or interest. I'm sure you've met them too! But Mel worked tirelessly, I mean really gave it her all. We would speak at all hours, any day, because she wanted this sale - yet never once did she ask us to drop our price for she believed in the property. THIS WAS THE BIGGEST DIFFERENCE - she had the experience, patience and real skill to know how to find a buyer and hold onto them, because she knows how to engage a buyer! She is perfect.

We couldn’t have wished for a better Realtor. Melissa is one of the nicest, helpful, experienced people I’ve ever met. Her communication skills and knowledge are exceptional.

Very pleasant and smooth communication, regardless of any questions and requirements can be answered in the first time. Melissa is very professional and friendly.