Amazing sales, great communication, best seller in Sydney.

Excellent communication skills and negotiation skills

Excellent communication skills and negotiation skills

We are very pleased with the service we received from Stephen and Karen throughout the sale of our property. They are an excellent team and complement each other extremely well. Stephen brings more than 30 years of experience in the property market, and his experience was particularly valuable during a period of significant market change. He helped us identify the material factors that really mattered and make informed decisions without being distracted by the noise in the market. Karen was exceptional in communication and attention to detail. She managed communication with potential buyers and with us as vendors with the right balance of professionalism, responsiveness and discretion. She was also extremely organised and kept every aspect of the process moving at the right pace. We particularly valued the weekly vendor meetings. These were not just updates on the latest open-home inspections. Stephen and Karen took the time to analyse the buyer pipeline, discuss the progress of individual buyers and review relevant comparable sales in the surrounding area. We always came away from these meetings feeling that we had a clear understanding of where the market was and what our options were. What impressed us most was that they consistently put themselves in our position and provided thoughtful, practical advice without using high-pressure sales tactics. We felt that they were genuinely acting as our partners throughout the process. Stephen and Karen have been extremely reliable, professional and strategic, and we would have no hesitation in recommending them to other vendors.

Sam and his team were so understanding of the complex stresses involved in property transactions, which was very much appreciated as an older single lady. Always professional and yet approachable, their help throughout the whole process was invaluable.

Very responsible and the team in LJ hooker was professionally and helpful

We recently our home in Killarney Heights with Karen Terry and Stephen Bock, helped by attentive support from sales associate Ashton Ellery, and we always felt we were in very capable hands. From our first meeting through to settlement, Karen, Stephen and Ashton were warm, approachable and highly professional -- as were the rest of their team (their marketing manager, Georgia; their office manager, Nina; and their other sales associate Andre). Karen and Stephen's knowledge of the local market was exceptional. They provided clear, well-informed advice and helped us understand the realities of a challenging and softening market without ever creating unnecessary pressure or unrealistic expectations. Their ability to manage our expectations with diplomacy, honesty and skill gave us confidence throughout the nine weeks the house was on the market. Communication was outstanding. We were kept informed every step of the way, with weekly Zoom meetings, timely updates, thoughtful advice and genuine responsiveness whenever we had questions or concerns. We always felt we knew exactly where things stood. Karen and Stephen's negotiation skills were equally impressive. They navigated complex discussions with confidence and professionalism, and ultimately achieved the sale of the house under difficult market conditions. What particularly stood out was the way they treated everyone involved in the process. Whether dealing with their colleagues, prospective buyers or our family, they were consistently courteous, respectful and genuinely pleasant. Their professionalism was matched by a warmth and authenticity that made what can be a stressful experience feel remarkably smooth. We would not hesitate to recommend Karen Terry and Stephen Bock to anyone looking to sell their property in the Killarney Heights/Forest area. They are an outstanding team whose expertise, integrity and commitment to their clients are second to none.

Awais has looked after us every step of the way, and honestly we wouldn’t have been able to make it through this sale without his almost daily counselling and support. Unbiased information to help us make a decision, incredible patience, would pick up or promptly return all calls, manage our emotions, patiently connect us with buyers during settlement hiccups and manage it successfully to enable a successful sale. I’ve never come across a sales agent whose level of care and concern for his customers matches Awais. Thank you so very much!

Nima was great. He helped us get a good sale price for our home in this terrible buyers market. Thanks Nima

Nima is one of the most professional and trustworthy real estate agents I have worked with. He was always available to answer questions, provided valuable insights, and demonstrated exceptional knowledge of the local market. His dedication, honesty, and attention to detail made the entire process seamless and stress-free. I would not hesitate to recommend Nima to anyone looking for outstanding real estate service. Thank you, Nima, for your hard work and support.