Agencies in West Ballina, NSW, 2478

From the first meeting Anastasia inspired confidence and set our minds at ease. Every step was explained in a way we understood and the process went exactly as planned. Anastasia’s experience in her field was very evident throughout, and her communication was excellent. The result exceeded our expectations. We felt all along that Anastasia really cared about achieving the best possible outcome for us. Thank you Anastasia, you made what could have been a pretty stressful situation so much easier for us. We are forever grateful.

Matt was GREAT and 100% professional before the Auction Date ; during the actual AUCTION on o2may26 and in the after-sale follow up ...

Jay was professional in his approach and demeanor and always gave 100% of his expertise to the sale of my late mother's home ...

We had a good experience with Aiden as buyers. As a buyer on a Private Treaty sale there is always a question around transparency of other buyers and offers especially in Dutch Auction situations. As buyers in this situation, and also being sellers by Private Treaty, we were very aware of the tactics and strategies agents use to get a sale. In this particular instance, we felt Aiden was honest and transparent about who we were competing against, so were ultimately happy with the purchase process itself. The exchange and settlement process was great - Aiden went out of his way to get us into the home to do some measuring and general double checking of things, as well as have some trades do some early quoting. We've had agents (as sellers) who despite being told it was impossible to over-communicate with us, still needed a lot of follow ups for information - like getting blood from a stone. Aiden's communication was also *excellent* - proactive, timely and clear. We would deal with Aiden again and consider him on the sale side of a transaction.

Samantha recently helped my wife and I purchase our new home in Cumbalum. Sam was kind, transparent and understanding of the niche nature this purchase for us was. We felt comfortable communicating with Sam throughout the buying process and she never made us feel like we were being nuisance's.

Understood the local market and employed a marketing strategy to get the result we needed in the timeframe we needed it. Provided regular updates which gave us reassurance.