Helen's profile

Helen's reviews

  5  
Helen has 120 reviewsacross 50 different locations, showing 12.
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Helen's qualities as told by our client reviews: well-prepared, empathetic, friendly, supportive, responsive, clear communication, local expert.
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New Purchase review
More than we hoped for!
over 1 year ago
More than we hoped for!

Helen made the purchase of our first home an absolute breeze! Her professionalism, communication and knowledge was outstanding which gave us peace of mind that we were in good hands. The whole process was smooth and stress free. Helen provides a personalised service which is customer centred. We cannot recommend her enough!

New Purchase review
Excellent service!
over 1 year ago
Excellent service!

My husband and I started with Helen guiding us on the deposit we needed to have for our first home. Helen worked tirelessly on explaining the exact figures, what grants we could apply for and what we needed to do next. Helen guided us the whole process. I have heard so many horror stories on purchasing first homes but with the help of Helen everything felt like a breeze. Helen was extremely responsive and if she didn't have the answer for us she would find it, and find it promptly. The client portal made everything so easy, we just uploaded documents and Helen sorted it from there. We could not be more grateful for the guidance she provided us and all the hard work she put in for us to get into the market and off the rental round about. I couldn't recommend her service or speak higher of Helen. Thank you. ☺️

New Purchase review
Professional, efficient and a pleasure to work with
over 1 year ago
Professional, efficient and a pleasure to work with

Helen and the Team at FBT were nothing short of amazing to work with. They were helpful throughout the process, and the communication was exceptional. Thank you Helen and Lucky for helping me purchase my new home!

New Purchase review
Wouldn't recommend anyone else!
over 1 year ago
Wouldn't recommend anyone else!

As two complete novices buying their first home, Helen was more helpful than we could have ever asked for. Helen is an excellent communicator and it shows how much she knows her stuff. She made the overwhelming amount of information digestible and accessible for the both of us, in a very supportive and caring manner. If you are even just thinking of purchasing a new home we can't recommend her more!

New Purchase review
Great results through listening, thorough knowledge and total professionalism.
almost 2 years ago
Great results through listening, thorough knowledge and total professionalism.

Helen has been fantastic to deal with. We threw some some difficult scenarios due to our age and work requirements. Through listening to our needs and constant contact, Helen was able to structure a loan proposal that was perfect for our needs. From our experience we would highly recommend Helen to anybody requiring assistance with a loan.

New Purchase review
Extremely worthwhile working with Helen
about 2 years ago
Extremely worthwhile working with Helen

Working with Helen was the best part of the entire process of finding a house. She is knowledgeable, intelligent, smart, funny, well-organised, extremely professional, and makes the whole process a million times easier and less stressful. I would highly recommend her and her work to anyone considering working with a broker, we think that working with her was incredibly worthwhile. We found her through a review from a friend, and can definitely confirm that she is the best.

New Purchase review
Amazing service
about 2 years ago
Amazing service

Helen went above and beyond to help us. She was professional, caring, understood our different circumstances and communicated regularly throughout the process which gave us confidence that things were tracking along smoothly. We would highly recommend her.

New Purchase review
Supportive, friendly and knowledgeable! Look no further first time buyers.
about 2 years ago
Supportive, friendly and knowledgeable! Look no further first time buyers.

As a solo buyer looking for a small house I was hesitant to take my first steps into the market but through a recommendation from a friend I went to Helen to begin my journey. From day one I knew Helen was going to be a key part to this being a success. Her communication is second to none, replying back to emails lighting fast and with all my enquires answered in a straightforward and friendly manner. Several times when things went over my head Helen patiently rewrote emails or reexplained things via phone or in person, helping me feel less alone while I took on this massive task. I honestly can't recommend Helen enough, now I've got a house and a better understanding of my finances, if you're new to any part of the process of buying a house, Helen is exactly who you want to speak with. Thanks so much Helen, you're a superstar! 🥰

Refinanced Loan review
Wouldn't go anywhere else! Helen is your woman
over 2 years ago
Wouldn't go anywhere else! Helen is your woman

Helen is prompt, knowledgeable, approachable and supportive. A 'daunting' process made clear and achievable with someone like Helen in your corner. I have now had the pleasure of working with Helen since 2018 and I honestly couldn't recommend higher. I personally wouldn't be where I am today without her guidance and will to get the job done. She has made our dreams come true and all with a smile and connecting feeling. I wouldn't go past Helen at Finance Brokers of Tasmania. A one stop shop.

New Purchase review
Helen makes the process easy
over 2 years ago
Helen makes the process easy

Helen is a legend! Helen helped us buy our first home, upgrade to a new one, and recently to purchase our dream block of land. Each time, Helen has made the process easy and guided us every step of the way. Helen is our trusted advisor for our financing and we will go straight to her for any future opportunities.

New Purchase review
Wonderful experience from start to finish.
over 2 years ago
Wonderful experience from start to finish.

From the moment I met Helen, she made me feel comfortable and supported. She works hard, always responds to communication and is determined to help. I would definitely recommend Helen to family and friends.

New Purchase review
Fantastic experience!
over 2 years ago
Fantastic experience!

We cannot recommend Helen highly enough! Her expertise, professionalism, knowledge and dedication to find the best financial solution to secure our new home was unparalleled. From the first meeting, we were impressed with her personalised approach and deep understanding of the process. Helen's communication throughout was impeccable, and her guidance at every step gave us the comfort we needed to make fully informed decisions. Thanks to Helen, who exceeded our expectations in every aspect, we have been able to realise our new home dreams.

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