Helen's profile

Helen's reviews

  5  
Helen has 117 reviewsacross 50 different locations, showing 12.
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Helen's qualities as told by our client reviews: dedicated, empathetic, friendly, supportive, responsive, clear communication, local expert.
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Refinanced Loan review
Home Mortgages and Personal Loans
almost 5 years ago
Home Mortgages and Personal Loans

I have used Finance Brokers of Tasmania for Business Loans, Vehicle Loans, Home Loans and Personal Loans for many years now. For the last few years I have had Helen Grey help me to find the appropriate bank and to organise loans for me. This includes 3 seperate home loans for myself and my daughters. Helens knowledge and experience with many different banks has been great in quickly finding the right bank for each type of loan and knowing which banks are giving the best rates at a particular time. Helen has saved me a lot of time and money in advising the right bank for each different loan. Helen has always made herself available even after hours or when she has been away. Her dedication to her clients is greatly appreciated especially when sometimes things need to be done to time limits. I highly recommend Helen Gray to any one wanting good advise, cheapest loan rates, and friendly service. Mark Bright

Refinanced Loan review
Re Financing Home and Investment Properties
almost 5 years ago
Re Financing Home and Investment Properties

We could not recommend Helen highly enough after Helen was referred to us. Helen is so knowledgeable with all market products, easy to chat to and converse with, extremely helpful and efficient. All things we were after after a not so good experience with another broker. I would and will recommend Helen to everyone I know! THANKYOU!

Refinanced Loan review
FBT - Helen Gray
almost 5 years ago
FBT - Helen Gray

Helen, in her role at FBT, has provided assistance to me on two occasions now and on both occasions has been helpful, courteous and gone above and beyond to help us get a great outcome. I will gladly recommend Helen to others looking for financial advice and assistance.

New Purchase review
Professional, knowledgeable and personable.
almost 5 years ago
Professional, knowledgeable and personable.

Helen helped us to find the best product to suit our somewhat unconventional circumstances. She displayed a broad knowledge of the available mortgage offerings and a willingness to spend the time finding a suitable product for individuals with varying needs. She's pleasant to deal with and professional, and she made the process of finding and obtaining a loan relatively straightforward. She has kept up her quality service by helping us to obtain a reduced interest rate after completing the construction of our new home.

New Purchase review
Great support during an stressful but exciting experience
almost 5 years ago
Great support during an stressful but exciting experience

Helen went up and beyond with her determination and knowledge on how to get us our new property. We struggled to get approval by ourselves until Helen worked her magic. Very happy with the service we was given during this exciting period and would highly recommend to anyone.

New Purchase review
A true professional
about 5 years ago
A true professional

Helen is an absolute expert in her field, she is both approachable and knowledgeable. Helen helped us navigated through the many loopholes that come hand in hand with Government Grants and Scheme. Throughout our whole process no question was too big, small or silly - Helen was always quick and professional with her response. We can’t thank Helen enough for making our experience as seem less as possible even whilst we all entered the unknown during COVID-19 and an ever changing industry.

Refinanced Loan review
A great broker, willing to go the extra mile!
about 5 years ago
A great broker, willing to go the extra mile!

Helen has always been on our side as we entered the property market. From initial disucssions around how much we could borrow to buy land, to assisting us with the construction lending process, to recently assisting us to refinance for some landscaping and property improvements, Helen has always been there! She is prompt, organised, and extrememly knowledgable. Helen and her team will always go the extra mile to help their clients, and I have absolutely no hesitation in reffering people onto Helen! In fact, friends of ours we have reffered have also had the same experiance! If you are looking for someone to cut through the mess, simplify the process and tell it to you straight, Helen and her team are the people for you! We look forward to working with Helen again in the future!

New Purchase review
Helen made the whole process so easy!
about 5 years ago
Helen made the whole process so easy!

Helen was very encouraging and supportive, but also realistic and matter-of-fact when I first met her. As a single Mum, renting and on limited income, I was unsure whether I would be in a strong enough position to buy a house. Helen knew exactly which lender to go to, she emailed them with some questions then and there and they responded almost immediately, and then helped me work out a realistic budget which I took away with me on my hunt for a home! Some months later, I made a successful offer and Helen coordinated the process from there on. She was approachable, friendly, supportive and efficient at every step of the way. She got onto to the lender when they were taking their time, and kept me informed of progress at all times. I am now the proud owner of my first (post-divorce) home. Thank you Helen!

New Purchase review
Invaluable knowledge and experience!
over 5 years ago
Invaluable knowledge and experience!

Helen has helped me with finance for both my land purchase and my construction loan. Her experience, knowledge about the industry, and enthusiasm to chat, answer questions, and provide comparisons has been invaluable. I have particularly appreciated her forward-looking advice to look at the two transactions together to ensure that I properly considered and chose a good construction lender (whose terms were in line with my needs and preferences - interest rates are important, but not everything!) right off the bat with my land purchase, making my experience with obtaining my construction loan smoother than if I hadn’t properly considered my options so early on. Helen is quick to answer queries, and knowledgeable and clear in her responses, taking a lot of the stress out of organising finance. If you need help with obtaining finance, particularly for a land purchase or construction loan, I definitely recommend having a chat with Helen!

New Purchase review
10/10, I can’t recommend Helen enough!
over 5 years ago
10/10, I can’t recommend Helen enough!

Helen was absolutely awesome with helping to get my loans sorted. I couldn’t recommend her highly enough. She made the whole process a breeze, and made every step easy to understand. Helen will definitely be my first call for any other loans I’ll need in the future!

New Purchase review
Could have asked for a better broker!
over 5 years ago
Could have asked for a better broker!

It was our second time working with Helen and we honestly couldn’t have asked for a better broker. Her attention to detail was impeccable and everything she had done for us was always a priority. She has made some dreams come true for us and we can’t thank her enough!

New Purchase review
Excellent service
over 5 years ago
Excellent service

Helen is professional and friendly. I will recommend her to everyone looking for a loan. Worth talking to Helen before looking for a property.

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