Helen's profile

Helen's reviews

  5  
Helen has 117 reviewsacross 50 different locations, showing 12.
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Helen's qualities as told by our client reviews: dedicated, empathetic, friendly, supportive, responsive, clear communication, local expert.
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New Purchase review
Home loan application
over 4 years ago
Home loan application

I recently completed set up of a home loan through Helen Grey of Finance Brokers of Tasmania and can say it was a pleasure to deal with her. Helen's experience and industry knowledge proved to be a powerful resource in navigating through the banking "labyrinth", where pushback and delays are considered normal, and where the small print is often confusing and intimidating. She was able to not only educate me as to the best options available to me, but get the whole process through in very good time (well ahead of the settlement date). I would be happy to use her services again in the future and have no hesitation in recommending Helen and the team at FBT to others.

Refinanced Loan review
Extremely positive
over 4 years ago
Extremely positive

Helen was very personable and professional at all times. Answered all my questions. Was patient and understood my needs. I would recommend her to others in a heartbeat! Thanks

New Purchase review
Thanks so much, Helen
over 4 years ago
Thanks so much, Helen

We were first home buyers looking to buy in a surging Hobart property market. Helen helped make the whole process so much more straightforward and significantly less confusing; clarifying what things meant, what our options were, what she recommended based on our needs and preferences (e.g. picking a home loan from a bank that's not one of the Big 4). She responded to our queries and emails in a timely manner and completed a lot of the leg-work for us. We seriously appreciate the work Helen's done for us, and easily recommend her to other first home buyers that may be lost/overwhelmed by the mortgage application and house purchasing process.

New Purchase review
Thank you Helen!
over 4 years ago
Thank you Helen!

I am so grateful to Helen for helping me obtain finance to build my new home. As a single parent, I knew it would be difficult for me to get a loan. Helen worked so hard to find the right lender for me and has helped me all the way through the application process and beyond. She communicated with me every step of the way, helped me to understand the construction loan process, and made me feel very comfortable. Her commitment, industry knowledge and professionalism is second to none.

New Purchase review
Positive experience
almost 5 years ago
Positive experience

Without Helens knowledge and expertise in assisting me I almost certainly would not be in my new home, Helen went above and beyond in liaising with other parties and myself to ensure everything went to plan under very difficult circumstances, I have and would recommend Helen to anyone who plans on trying to get a home loan as I can’t imagine anyone does it better, 11/10 -Tyson Burgess

Refinanced Loan review
There is no equal in professionalism, great communication , empathy and personal care
almost 5 years ago
There is no equal in professionalism, great communication , empathy and personal care

Finances and financial affairs are a leading cause of household and personal distress. The modern contemporary world of finance requires patience, tolerance and a degree of expertise that individuals don’t possess in great numbers any more. Whilst professionals ourselves Helen’s overall service was magnificent and cannot be too highly praised. We would willingly recommend her without hesitation to anybody who is seeking to approach lending institutions for even the most complex of transactions .

Refinanced Loan review
Excellent Service
almost 5 years ago
Excellent Service

Helen provided excellent service for what was a lengthy & complex set of circumstances. Helen was thoughtful & considered when discussing my particular case & I felt as though I had an anchor throughout the process. Helen is positive & thorough when considering options & her communication style fit well with both myself as her client & for the project overall. Helen is experienced, knowledgeable & grounded, has a down to earth quality & a great ‘bullsh*t’ detector - so very needed when dealing with institutions & processes that were unknown to me. My experience with Helen was overwhelmingly positive & I would recommend her to anyone considering working with a finance broker.

Refinanced Loan review
Helen Gray was sensational.
almost 5 years ago
Helen Gray was sensational.

Helen Gray was sensational in organising my loan. She is very personable and I felt at ease straight away knowing I was in good hands. Helen kept me updated on the progress of my loan application and was always happy to answer any queries I had. She was very professional, efficient and always available. I have no hesitation in recommending Helen from Finance Brokers of Tasmania to anyone needing a loan. She was great.

New Purchase review
Professional excellence all the way
almost 5 years ago
Professional excellence all the way

Helen's skill set, knowledge and warm friendly nature is second to none. My partner and I engaged with Helen some time before buying our first property and she guided us well in where we needed to be in order to achieve this. When the time came to purchase our first house it was a very unusual, complex situation to which Helen remained professional and honest at all times, while making such a stressful time manageable when we spoke with her as she calmed and reassured us so well. I would not hesitate to recommend Helen and her team to anyone.

New Purchase review
Amazing Experience
almost 5 years ago
Amazing Experience

Helen is very friendly and caring. She guided us through the process all the way and when we were getting stressed she calmed us down and ensured us that all would be fine.

New Purchase review
Star Mortgage Broker
almost 5 years ago
Star Mortgage Broker

Helen is exceptional at her role - extremely knowledgable, passionate and approachable. She helped us to purchase our first home and put in 100% since our very first meeting with her. No question was too silly and Helen shared genuine excitement for us - acknowledging all the ups and downs of purchasing a new home and guiding us through it every step of the way. We can't thank Helen enough for her services and her professionalism, as well as her warmth. She will be our number one go-to person for any financial advice we need in the future.

New Purchase review
Land loan
almost 5 years ago
Land loan

After meeting with different banks we decided to contact Financial Brokers Tasmania and have a consultation with them to find out what our options were for a loan for land. We met with Helen at FBT and from the first meeting were very impressed with her professionalism, knowledge and expertise. Helen went out of her way to get the best deal for us. She would respond to emails out of normal work hours and we both really felt she had our best interests at heart. Thank you Helen for your help and guidance, we will definitely be back to see you for our next loan.

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