Helen's profile

Helen's reviews

  5  
Helen has 120 reviewsacross 50 different locations, showing 12.
Map view
Helen's qualities as told by our client reviews: well-prepared, empathetic, friendly, supportive, responsive, clear communication, local expert.
Was this helpful?
New Purchase review
Fantastic experience with Helen :)
over 4 years ago
Fantastic experience with Helen :)

Helen was highly knowledgable and made me feel confident in her expertise. She was flexible and agreed to help me with a strict time constraint. Helen's promptness and responsiveness made the process go easily and without any hitches. As this was my first experience getting a home loan, she was patient and gave me plenty of time to think about things, made sure I asked any questions, and clarified things when necessary (often). Not only is she very professional, she is also very personable and made me feel comfortable throughout the entire process.

Refinanced Loan review
Professional Advice With Zero Pressure
over 4 years ago
Professional Advice With Zero Pressure

Helen arranged our remortgage and provided us with a great package from a lender that we would never have approached ourselves. Helen was speedily responsive and always took the time to answer our queries and explain how things worked throughout the process. We never felt rushed and there was no 'hard sell' at any point. Thoroughly recommended!

New Purchase review
The secret wise aunty in your corner
over 4 years ago
The secret wise aunty in your corner

We wanted to sell our house and move and were lucky to find Helen and the team at FBT early in the process. It took us a couple of years, renovating and selling and then purchasing our new place in a surging property market. We had specific needs and preferences for lender criteria. Throughout this time Helen and her team’s professional knowledge and experience across industries came to the fore, along with their timely action when it counted. Helen is the secret wise aunty you want in your corner. We’d happily use their services again and have no hesitation recommending Helen and the team at FBT to others.

New Purchase review
Home loan application
almost 5 years ago
Home loan application

I recently completed set up of a home loan through Helen Grey of Finance Brokers of Tasmania and can say it was a pleasure to deal with her. Helen's experience and industry knowledge proved to be a powerful resource in navigating through the banking "labyrinth", where pushback and delays are considered normal, and where the small print is often confusing and intimidating. She was able to not only educate me as to the best options available to me, but get the whole process through in very good time (well ahead of the settlement date). I would be happy to use her services again in the future and have no hesitation in recommending Helen and the team at FBT to others.

Refinanced Loan review
Extremely positive
almost 5 years ago
Extremely positive

Helen was very personable and professional at all times. Answered all my questions. Was patient and understood my needs. I would recommend her to others in a heartbeat! Thanks

New Purchase review
Thanks so much, Helen
almost 5 years ago
Thanks so much, Helen

We were first home buyers looking to buy in a surging Hobart property market. Helen helped make the whole process so much more straightforward and significantly less confusing; clarifying what things meant, what our options were, what she recommended based on our needs and preferences (e.g. picking a home loan from a bank that's not one of the Big 4). She responded to our queries and emails in a timely manner and completed a lot of the leg-work for us. We seriously appreciate the work Helen's done for us, and easily recommend her to other first home buyers that may be lost/overwhelmed by the mortgage application and house purchasing process.

New Purchase review
Thank you Helen!
about 5 years ago
Thank you Helen!

I am so grateful to Helen for helping me obtain finance to build my new home. As a single parent, I knew it would be difficult for me to get a loan. Helen worked so hard to find the right lender for me and has helped me all the way through the application process and beyond. She communicated with me every step of the way, helped me to understand the construction loan process, and made me feel very comfortable. Her commitment, industry knowledge and professionalism is second to none.

New Purchase review
Positive experience
about 5 years ago
Positive experience

Without Helens knowledge and expertise in assisting me I almost certainly would not be in my new home, Helen went above and beyond in liaising with other parties and myself to ensure everything went to plan under very difficult circumstances, I have and would recommend Helen to anyone who plans on trying to get a home loan as I can’t imagine anyone does it better, 11/10 -Tyson Burgess

Refinanced Loan review
There is no equal in professionalism, great communication , empathy and personal care
about 5 years ago
There is no equal in professionalism, great communication , empathy and personal care

Finances and financial affairs are a leading cause of household and personal distress. The modern contemporary world of finance requires patience, tolerance and a degree of expertise that individuals don’t possess in great numbers any more. Whilst professionals ourselves Helen’s overall service was magnificent and cannot be too highly praised. We would willingly recommend her without hesitation to anybody who is seeking to approach lending institutions for even the most complex of transactions .

Refinanced Loan review
Excellent Service
about 5 years ago
Excellent Service

Helen provided excellent service for what was a lengthy & complex set of circumstances. Helen was thoughtful & considered when discussing my particular case & I felt as though I had an anchor throughout the process. Helen is positive & thorough when considering options & her communication style fit well with both myself as her client & for the project overall. Helen is experienced, knowledgeable & grounded, has a down to earth quality & a great ‘bullsh*t’ detector - so very needed when dealing with institutions & processes that were unknown to me. My experience with Helen was overwhelmingly positive & I would recommend her to anyone considering working with a finance broker.

Refinanced Loan review
Helen Gray was sensational.
about 5 years ago
Helen Gray was sensational.

Helen Gray was sensational in organising my loan. She is very personable and I felt at ease straight away knowing I was in good hands. Helen kept me updated on the progress of my loan application and was always happy to answer any queries I had. She was very professional, efficient and always available. I have no hesitation in recommending Helen from Finance Brokers of Tasmania to anyone needing a loan. She was great.

New Purchase review
Professional excellence all the way
about 5 years ago
Professional excellence all the way

Helen's skill set, knowledge and warm friendly nature is second to none. My partner and I engaged with Helen some time before buying our first property and she guided us well in where we needed to be in order to achieve this. When the time came to purchase our first house it was a very unusual, complex situation to which Helen remained professional and honest at all times, while making such a stressful time manageable when we spoke with her as she calmed and reassured us so well. I would not hesitate to recommend Helen and her team to anyone.

73 - 84 of 120
SMS
© 2026 RateMyAgent