Helen Gray is an absolutely outstanding broker who is fully committed to her clients and spends extra time to ensure all your needs are met and questions answered. She goes above and beyond to make the home buying process as easy as possible. Helen ensured that I had all I needed and arranged everything in an organised and easy to access manner. I can not thank her enough for all she has done.
Myself and my partner found our perfect house and we were all approved for finance then the corona virus hit. We had a lot of issues with getting answers from the banks within a time frame. After getting in contact with Helen she said she would get back to us later that day. Within a day she had started to find options for us. Helen was approachable, easy to talk to, explained things simply and would reply to emails within hours. Helen helped us get the right loan for us and made the whole process a lot less stressful. I wished we had used Helen's services from the beginning.
I have been trying for two years to get a loan, I had been told I'm too old and now Covid19 was here and I was on job keeper there was no hope of getting a loan. I had also been asked to have a guarantee (my brother) it was looking dismal. I didn't know who to go to or who to trust. Paul from Ronald Young Builders suggested I go see Helen Gray. From the first moment I met her she put me at ease, she listened to me asked lots of questions. She was friendly, informative and listened to me. Helen got the ball rolling she made everything so smooth with her can do attitude. Nothing was a problem for her, even when she could not see my attachments she was so patient and understanding and talked and helped me through the whole process. I am so grateful and lucky I met this amazing lady and that she made my dream come true. Thank you Helen there are not enough words to say how grateful I am and how wonderful you have been. Helen was up front with all costs so there were no surprises at settlement. I would definitely and will recommend this lady to anyone I know who is looking to purchase/sell there home. You are also lucky to have this lady working with you. Thank you Helen from the bottom of my heart.
After getting back on my feet after a divorce I was determined to get my own home again and out of the rental market. After approaching a couple of banks and have them almost laugh me out of the bank, due to me now being a single mother no doubt, I reached out to Helen at Finance Brokers of Tasmania. Helen worked tirelessly searching the best package for me. I was informed the entire way along with every step. I can not thank Helen enough for helping me achieve my dream and get the opportunity to own my home again. It really was my dream, my goal, so now I guess I need to find another and aim high again! I will always go to Helen with all my finance assistance and possibly another house purchase in the future!
I was very daunted by the prospect of financing a mortgage on my own, I contacted Helen and was immediately put at ease. Helen dealt with all sides of this during a very emotional time for me. There was never a moment that Helen was not available to assist me with all the information required for the application process, even if I was the one dragging my heals due to other commitments in my days. Helen was so knowledgeable, caring, and compassionate and always had time to listen to my woes and concerns. I would recommend Helen to anyone who requires a mortgage broker. For me, and for others I think, the idea of securing funding for the most important purchase of your life is extremely stressful, not so with Helen, the process was seamless and I feel privileged to have to come to know Helen. I will definitely be straight back to Helen if and when the need arises. Suzy
Helen was responsible for securing a loan for my first home. Could not have asked for anyone better! Excellent communication and very fast turn around. Cannot thank Helen enough!
Helen experience and reliability made the complexity of buying a property a breeze. At every step of the process Helen kept me up to date keeping me reassured and informed. This allowed me to place my trust in Helen while letting me focus on what was important in my life without having to stress that I had someone working in my best interest.
We set Helen some challenges with refinancing our Mortgage and then we worked together to bring that to a successful result. We were absolutely confident in her professional ability and were reassured with the high level of communication that she provided. The balance between personal interest and professional competence was exceptional. Without hesitation, we would recommend Helen and her staff, and we remain grateful for the outcome she achieved for us.
Helen has been fantastic to deal with, she has been by our side since the day we decided we want to buy a little bit of Tassie. She has been honest to us about all information and never led us down the wrong path. Any time of day that we would contact her she is ready to answer any questions we had, which there were a lot due to being first home owners/builders. Helen is easy going, won't muck around and will work with you to achieve your goal. Thank you Helen and FBoT!
Helen was extremely helpful throughout our dealings with her. Helen provided many great options for consideration and presented us with very suitable potential lenders for our needs. Helen's communication throughout the entire process was exceptional as she kept us informed and up to date. We would like to thank Helen for her work on our financing needs.
We had the pleasure of Helen organising firstly a refinance from my current property and secondly a purchase of a block of land and a build. Her expertise in this area, especially with the refinancing from one bank, and the build from another, make it seem so easy. I guess it was very complex, but it was effortless on our part as Helen was onto it. Communication was always very prompt and any issues were dealt with ASAP. We have now moved in to our new house with no worry re our mortgage overlap. Would definitely use Helen's services again.
Helen has been wonderful in mall of my dealings with her across various porpoerties. She is knowledgeable, provides timely updates and is dogged in chasing financial institutions for a speedy resolution. I have recommended Helen to colleagues and would absolutely use her services again. Thanks Rob
