Helen's profile

Helen's reviews

  5  
Helen has 114 reviewsacross 50 different locations, showing 12.
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Helen's qualities as told by our client reviews: dedicated, empathetic, friendly, supportive, responsive, clear communication, local expert.
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Refinanced Loan review
Helen was exceptional!
about 4 years ago
Helen was exceptional!

Helen has an exceptional comprehension of the evolving nature of mortgages, quickly understood our loan requirements, and swiftly provided us options. On settling on choice, Helen expedited the process, removing perceived complications and our loan mortgage was promptly approved. Above all, Helen was professional, approachable, reachable, and friendly. I would unequivocally recommend Helen in sourcing the correct mortgage that meets your requirements.

New Purchase review
Highly recommend
about 4 years ago
Highly recommend

Helen helped me navigate the process of finding a lender who suited my persona needs and circumstances and then the subsequent mysteries of finance approvals and settlement. Helen expertise and experience was invaluable for someone like me who was completely new to the process. Helen also provided an exceptionally high quality of service by being quick to respond and always able to provide the answers to the many questions I had. I would highly recommend Helen as a broker for anyone.

New Purchase review
Talk about a Hardworker!
about 4 years ago
Talk about a Hardworker!

Helen was fantastic, I came to her with a short time frame, WOW did she get it sorted. I know who Ill be using next time I get a loan. Thanks again.

New Purchase review
Fantastic experience -
about 4 years ago
Fantastic experience -

Helen made me feel confident and comfortable with the task of achieving my finance. With her wealth of knowledge and experience that is second to none, Helen was able to get approval for each my properties in a timely manner. Helen's response time to emails and phone calls was always fast, leaving me with no question in my mind about the service I had engaged her to do. An outstanding Broker and a lovely Lady to deal with. I would not recommend anyone else. - Alistair

New Purchase review
Happy home owner
about 4 years ago
Happy home owner

I was recommended Helen by a friend and we were very pleased. We had no delays at any point in our settlement and Helen went above and beyond to make herself available to answer any questions.

New Purchase review
Great service!
about 4 years ago
Great service!

Helen and the team were great to deal with. Ours was a difficult loan and they persisted in getting us the best deal possible. Would happily recommend them to anyone.

New Purchase review
Fantastic experience with Helen :)
over 4 years ago
Fantastic experience with Helen :)

Helen was highly knowledgable and made me feel confident in her expertise. She was flexible and agreed to help me with a strict time constraint. Helen's promptness and responsiveness made the process go easily and without any hitches. As this was my first experience getting a home loan, she was patient and gave me plenty of time to think about things, made sure I asked any questions, and clarified things when necessary (often). Not only is she very professional, she is also very personable and made me feel comfortable throughout the entire process.

Refinanced Loan review
Professional Advice With Zero Pressure
over 4 years ago
Professional Advice With Zero Pressure

Helen arranged our remortgage and provided us with a great package from a lender that we would never have approached ourselves. Helen was speedily responsive and always took the time to answer our queries and explain how things worked throughout the process. We never felt rushed and there was no 'hard sell' at any point. Thoroughly recommended!

New Purchase review
The secret wise aunty in your corner
over 4 years ago
The secret wise aunty in your corner

We wanted to sell our house and move and were lucky to find Helen and the team at FBT early in the process. It took us a couple of years, renovating and selling and then purchasing our new place in a surging property market. We had specific needs and preferences for lender criteria. Throughout this time Helen and her team’s professional knowledge and experience across industries came to the fore, along with their timely action when it counted. Helen is the secret wise aunty you want in your corner. We’d happily use their services again and have no hesitation recommending Helen and the team at FBT to others.

New Purchase review
Home loan application
over 4 years ago
Home loan application

I recently completed set up of a home loan through Helen Grey of Finance Brokers of Tasmania and can say it was a pleasure to deal with her. Helen's experience and industry knowledge proved to be a powerful resource in navigating through the banking "labyrinth", where pushback and delays are considered normal, and where the small print is often confusing and intimidating. She was able to not only educate me as to the best options available to me, but get the whole process through in very good time (well ahead of the settlement date). I would be happy to use her services again in the future and have no hesitation in recommending Helen and the team at FBT to others.

Refinanced Loan review
Extremely positive
over 4 years ago
Extremely positive

Helen was very personable and professional at all times. Answered all my questions. Was patient and understood my needs. I would recommend her to others in a heartbeat! Thanks

New Purchase review
Thanks so much, Helen
over 4 years ago
Thanks so much, Helen

We were first home buyers looking to buy in a surging Hobart property market. Helen helped make the whole process so much more straightforward and significantly less confusing; clarifying what things meant, what our options were, what she recommended based on our needs and preferences (e.g. picking a home loan from a bank that's not one of the Big 4). She responded to our queries and emails in a timely manner and completed a lot of the leg-work for us. We seriously appreciate the work Helen's done for us, and easily recommend her to other first home buyers that may be lost/overwhelmed by the mortgage application and house purchasing process.

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