Helen's profile

Helen's reviews

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Helen has 111 reviewsacross 50 different locations, showing 12.
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Helen's qualities as told by our client reviews: dedicated, empathetic, friendly, supportive, responsive, clear communication, local expert.
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Refinanced Loan review
Excellent Service
over 4 years ago
Excellent Service

Helen provided excellent service for what was a lengthy & complex set of circumstances. Helen was thoughtful & considered when discussing my particular case & I felt as though I had an anchor throughout the process. Helen is positive & thorough when considering options & her communication style fit well with both myself as her client & for the project overall. Helen is experienced, knowledgeable & grounded, has a down to earth quality & a great ‘bullsh*t’ detector - so very needed when dealing with institutions & processes that were unknown to me. My experience with Helen was overwhelmingly positive & I would recommend her to anyone considering working with a finance broker.

Refinanced Loan review
Helen Gray was sensational.
over 4 years ago
Helen Gray was sensational.

Helen Gray was sensational in organising my loan. She is very personable and I felt at ease straight away knowing I was in good hands. Helen kept me updated on the progress of my loan application and was always happy to answer any queries I had. She was very professional, efficient and always available. I have no hesitation in recommending Helen from Finance Brokers of Tasmania to anyone needing a loan. She was great.

New Purchase review
Professional excellence all the way
over 4 years ago
Professional excellence all the way

Helen's skill set, knowledge and warm friendly nature is second to none. My partner and I engaged with Helen some time before buying our first property and she guided us well in where we needed to be in order to achieve this. When the time came to purchase our first house it was a very unusual, complex situation to which Helen remained professional and honest at all times, while making such a stressful time manageable when we spoke with her as she calmed and reassured us so well. I would not hesitate to recommend Helen and her team to anyone.

New Purchase review
Amazing Experience
almost 5 years ago
Amazing Experience

Helen is very friendly and caring. She guided us through the process all the way and when we were getting stressed she calmed us down and ensured us that all would be fine.

New Purchase review
Star Mortgage Broker
almost 5 years ago
Star Mortgage Broker

Helen is exceptional at her role - extremely knowledgable, passionate and approachable. She helped us to purchase our first home and put in 100% since our very first meeting with her. No question was too silly and Helen shared genuine excitement for us - acknowledging all the ups and downs of purchasing a new home and guiding us through it every step of the way. We can't thank Helen enough for her services and her professionalism, as well as her warmth. She will be our number one go-to person for any financial advice we need in the future.

New Purchase review
Land loan
almost 5 years ago
Land loan

After meeting with different banks we decided to contact Financial Brokers Tasmania and have a consultation with them to find out what our options were for a loan for land. We met with Helen at FBT and from the first meeting were very impressed with her professionalism, knowledge and expertise. Helen went out of her way to get the best deal for us. She would respond to emails out of normal work hours and we both really felt she had our best interests at heart. Thank you Helen for your help and guidance, we will definitely be back to see you for our next loan.

Refinanced Loan review
Home Mortgages and Personal Loans
almost 5 years ago
Home Mortgages and Personal Loans

I have used Finance Brokers of Tasmania for Business Loans, Vehicle Loans, Home Loans and Personal Loans for many years now. For the last few years I have had Helen Grey help me to find the appropriate bank and to organise loans for me. This includes 3 seperate home loans for myself and my daughters. Helens knowledge and experience with many different banks has been great in quickly finding the right bank for each type of loan and knowing which banks are giving the best rates at a particular time. Helen has saved me a lot of time and money in advising the right bank for each different loan. Helen has always made herself available even after hours or when she has been away. Her dedication to her clients is greatly appreciated especially when sometimes things need to be done to time limits. I highly recommend Helen Gray to any one wanting good advise, cheapest loan rates, and friendly service. Mark Bright

Refinanced Loan review
Re Financing Home and Investment Properties
almost 5 years ago
Re Financing Home and Investment Properties

We could not recommend Helen highly enough after Helen was referred to us. Helen is so knowledgeable with all market products, easy to chat to and converse with, extremely helpful and efficient. All things we were after after a not so good experience with another broker. I would and will recommend Helen to everyone I know! THANKYOU!

Refinanced Loan review
FBT - Helen Gray
almost 5 years ago
FBT - Helen Gray

Helen, in her role at FBT, has provided assistance to me on two occasions now and on both occasions has been helpful, courteous and gone above and beyond to help us get a great outcome. I will gladly recommend Helen to others looking for financial advice and assistance.

New Purchase review
Professional, knowledgeable and personable.
almost 5 years ago
Professional, knowledgeable and personable.

Helen helped us to find the best product to suit our somewhat unconventional circumstances. She displayed a broad knowledge of the available mortgage offerings and a willingness to spend the time finding a suitable product for individuals with varying needs. She's pleasant to deal with and professional, and she made the process of finding and obtaining a loan relatively straightforward. She has kept up her quality service by helping us to obtain a reduced interest rate after completing the construction of our new home.

New Purchase review
Great support during an stressful but exciting experience
almost 5 years ago
Great support during an stressful but exciting experience

Helen went up and beyond with her determination and knowledge on how to get us our new property. We struggled to get approval by ourselves until Helen worked her magic. Very happy with the service we was given during this exciting period and would highly recommend to anyone.

New Purchase review
A true professional
almost 5 years ago
A true professional

Helen is an absolute expert in her field, she is both approachable and knowledgeable. Helen helped us navigated through the many loopholes that come hand in hand with Government Grants and Scheme. Throughout our whole process no question was too big, small or silly - Helen was always quick and professional with her response. We can’t thank Helen enough for making our experience as seem less as possible even whilst we all entered the unknown during COVID-19 and an ever changing industry.

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