Helen's profile

Helen's reviews

  5  
Helen has 111 reviewsacross 50 different locations, showing 12.
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Helen's qualities as told by our client reviews: dedicated, empathetic, friendly, supportive, responsive, clear communication, local expert.
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Refinanced Loan review
A great broker, willing to go the extra mile!
almost 5 years ago
A great broker, willing to go the extra mile!

Helen has always been on our side as we entered the property market. From initial disucssions around how much we could borrow to buy land, to assisting us with the construction lending process, to recently assisting us to refinance for some landscaping and property improvements, Helen has always been there! She is prompt, organised, and extrememly knowledgable. Helen and her team will always go the extra mile to help their clients, and I have absolutely no hesitation in reffering people onto Helen! In fact, friends of ours we have reffered have also had the same experiance! If you are looking for someone to cut through the mess, simplify the process and tell it to you straight, Helen and her team are the people for you! We look forward to working with Helen again in the future!

New Purchase review
Helen made the whole process so easy!
almost 5 years ago
Helen made the whole process so easy!

Helen was very encouraging and supportive, but also realistic and matter-of-fact when I first met her. As a single Mum, renting and on limited income, I was unsure whether I would be in a strong enough position to buy a house. Helen knew exactly which lender to go to, she emailed them with some questions then and there and they responded almost immediately, and then helped me work out a realistic budget which I took away with me on my hunt for a home! Some months later, I made a successful offer and Helen coordinated the process from there on. She was approachable, friendly, supportive and efficient at every step of the way. She got onto to the lender when they were taking their time, and kept me informed of progress at all times. I am now the proud owner of my first (post-divorce) home. Thank you Helen!

New Purchase review
Invaluable knowledge and experience!
about 5 years ago
Invaluable knowledge and experience!

Helen has helped me with finance for both my land purchase and my construction loan. Her experience, knowledge about the industry, and enthusiasm to chat, answer questions, and provide comparisons has been invaluable. I have particularly appreciated her forward-looking advice to look at the two transactions together to ensure that I properly considered and chose a good construction lender (whose terms were in line with my needs and preferences - interest rates are important, but not everything!) right off the bat with my land purchase, making my experience with obtaining my construction loan smoother than if I hadn’t properly considered my options so early on. Helen is quick to answer queries, and knowledgeable and clear in her responses, taking a lot of the stress out of organising finance. If you need help with obtaining finance, particularly for a land purchase or construction loan, I definitely recommend having a chat with Helen!

New Purchase review
10/10, I can’t recommend Helen enough!
about 5 years ago
10/10, I can’t recommend Helen enough!

Helen was absolutely awesome with helping to get my loans sorted. I couldn’t recommend her highly enough. She made the whole process a breeze, and made every step easy to understand. Helen will definitely be my first call for any other loans I’ll need in the future!

New Purchase review
Could have asked for a better broker!
about 5 years ago
Could have asked for a better broker!

It was our second time working with Helen and we honestly couldn’t have asked for a better broker. Her attention to detail was impeccable and everything she had done for us was always a priority. She has made some dreams come true for us and we can’t thank her enough!

New Purchase review
Excellent service
about 5 years ago
Excellent service

Helen is professional and friendly. I will recommend her to everyone looking for a loan. Worth talking to Helen before looking for a property.

New Purchase review
First home
over 5 years ago
First home

Helen Gray is an absolutely outstanding broker who is fully committed to her clients and spends extra time to ensure all your needs are met and questions answered. She goes above and beyond to make the home buying process as easy as possible. Helen ensured that I had all I needed and arranged everything in an organised and easy to access manner. I can not thank her enough for all she has done.

New Purchase review
Trying to find the right loan.
over 5 years ago
Trying to find the right loan.

Myself and my partner found our perfect house and we were all approved for finance then the corona virus hit. We had a lot of issues with getting answers from the banks within a time frame. After getting in contact with Helen she said she would get back to us later that day. Within a day she had started to find options for us. Helen was approachable, easy to talk to, explained things simply and would reply to emails within hours. Helen helped us get the right loan for us and made the whole process a lot less stressful. I wished we had used Helen's services from the beginning.

New Purchase review
Purchase of property - housing loan - Helen Gray
over 5 years ago
Purchase of property - housing loan - Helen Gray

I have been trying for two years to get a loan, I had been told I'm too old and now Covid19 was here and I was on job keeper there was no hope of getting a loan. I had also been asked to have a guarantee (my brother) it was looking dismal. I didn't know who to go to or who to trust. Paul from Ronald Young Builders suggested I go see Helen Gray. From the first moment I met her she put me at ease, she listened to me asked lots of questions. She was friendly, informative and listened to me. Helen got the ball rolling she made everything so smooth with her can do attitude. Nothing was a problem for her, even when she could not see my attachments she was so patient and understanding and talked and helped me through the whole process. I am so grateful and lucky I met this amazing lady and that she made my dream come true. Thank you Helen there are not enough words to say how grateful I am and how wonderful you have been. Helen was up front with all costs so there were no surprises at settlement. I would definitely and will recommend this lady to anyone I know who is looking to purchase/sell there home. You are also lucky to have this lady working with you. Thank you Helen from the bottom of my heart.

Refinanced Loan review
Dream Achieved!
over 5 years ago
Dream Achieved!

After getting back on my feet after a divorce I was determined to get my own home again and out of the rental market. After approaching a couple of banks and have them almost laugh me out of the bank, due to me now being a single mother no doubt, I reached out to Helen at Finance Brokers of Tasmania. Helen worked tirelessly searching the best package for me. I was informed the entire way along with every step. I can not thank Helen enough for helping me achieve my dream and get the opportunity to own my home again. It really was my dream, my goal, so now I guess I need to find another and aim high again! I will always go to Helen with all my finance assistance and possibly another house purchase in the future!

Refinanced Loan review
Personalised Care
almost 6 years ago
Personalised Care

I was very daunted by the prospect of financing a mortgage on my own, I contacted Helen and was immediately put at ease. Helen dealt with all sides of this during a very emotional time for me. There was never a moment that Helen was not available to assist me with all the information required for the application process, even if I was the one dragging my heals due to other commitments in my days. Helen was so knowledgeable, caring, and compassionate and always had time to listen to my woes and concerns. I would recommend Helen to anyone who requires a mortgage broker. For me, and for others I think, the idea of securing funding for the most important purchase of your life is extremely stressful, not so with Helen, the process was seamless and I feel privileged to have to come to know Helen. I will definitely be straight back to Helen if and when the need arises. Suzy

New Purchase review
Excellent!
almost 6 years ago
Excellent!

Helen was responsible for securing a loan for my first home. Could not have asked for anyone better! Excellent communication and very fast turn around. Cannot thank Helen enough!

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