Helen experience and reliability made the complexity of buying a property a breeze. At every step of the process Helen kept me up to date keeping me reassured and informed. This allowed me to place my trust in Helen while letting me focus on what was important in my life without having to stress that I had someone working in my best interest.
We set Helen some challenges with refinancing our Mortgage and then we worked together to bring that to a successful result. We were absolutely confident in her professional ability and were reassured with the high level of communication that she provided. The balance between personal interest and professional competence was exceptional. Without hesitation, we would recommend Helen and her staff, and we remain grateful for the outcome she achieved for us.
Helen has been fantastic to deal with, she has been by our side since the day we decided we want to buy a little bit of Tassie. She has been honest to us about all information and never led us down the wrong path. Any time of day that we would contact her she is ready to answer any questions we had, which there were a lot due to being first home owners/builders. Helen is easy going, won't muck around and will work with you to achieve your goal. Thank you Helen and FBoT!
Helen was extremely helpful throughout our dealings with her. Helen provided many great options for consideration and presented us with very suitable potential lenders for our needs. Helen's communication throughout the entire process was exceptional as she kept us informed and up to date. We would like to thank Helen for her work on our financing needs.
We had the pleasure of Helen organising firstly a refinance from my current property and secondly a purchase of a block of land and a build. Her expertise in this area, especially with the refinancing from one bank, and the build from another, make it seem so easy. I guess it was very complex, but it was effortless on our part as Helen was onto it. Communication was always very prompt and any issues were dealt with ASAP. We have now moved in to our new house with no worry re our mortgage overlap. Would definitely use Helen's services again.
Helen has been wonderful in mall of my dealings with her across various porpoerties. She is knowledgeable, provides timely updates and is dogged in chasing financial institutions for a speedy resolution. I have recommended Helen to colleagues and would absolutely use her services again. Thanks Rob
Helen took the pain away from obtaining our home loan. Her knowledge, understanding of our situation and relationship with lenders made things possible. She is most professional, articulate and has an eye for detail.
Helen was so easy to deal with, fast and efficient and really made it a smooth no fuss transaction. Thanks Helen (and team)! You rock!
Many thanks to Helen for her tireless work to get the best rate on our home loan. Great communication, no question unanswered, excellent service. This is the second time we have used Helen and would highly recommended her.
Absolutely can't recommend Helen enough for her professionalism and expert advice helping to make the process of buying our first home an absolute breeze. Helen is a very good, clear communicator who does her research and in all cases was very quick to respond. Will definitely be back next time!!
Helen was fantastic throughout the whole process of finding the best product for my partner and myself. The knowledge that Helen was able to pass on to us was amazing. She gave us confident and accurate answer to any questions or concerns we may have had or quickly approached the bank about anything else we needed to know. Helen went above and beyond for us as her clients and made us feel incredibly comfortable. We couldn’t have asked for better finance broker to handle our loan search. We would highly recommend Helen Gray as anyone’s finance broker.
We engaged Helen to help us navigate through the difficult process of finding the right loan/lender for a land purchase. Throughout the process she was very professional and always helpful - no call or email was ever left unanswered. Her expertise particularly in construction loans made it a very enjoyable and easy process! We highly recommend Helen, and if we ever needed her services again, we would certainly engage her again!
