Phil's profile

Phil's reviews

  5  
Phil has 91 reviewsacross 50 different locations, showing 12.
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Phil's qualities as told by our client reviews: dedicated, well-prepared, supportive, reliable, clear communication, responsive, local expert.
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New Purchase review
Quick, efficient and with very good ideas
10 days ago
Quick, efficient and with very good ideas

Phil is very knowledgeable and is able to get the loan that you require with options to choose from. His market know how and professionalism is one of the best and we would most certainly recommend his service again to any of our friends and family.

New Purchase review
Outstanding service
11 days ago
Outstanding service

Phil stands in in terms of his market knowledge and professionalism throughout the whole process.

New Purchase review
Highly recommend Phil at Mortgage IQ
about 1 month ago
Highly recommend Phil at Mortgage IQ

Phil's prompt responses, and genuine care for my outcome set him apart from anyone else in the industry. With limited time to finance a residental property due to the SMSF borrowing restrictions coming into play, Phil handled all finance matters seamlessly. I highly recommend Phil Lau at Mortgage IQ to anyone looking to buy residental property. Five stars all around.

New Purchase review
Phil was very professional and always responsive in a timely manner.
7 months ago
Phil was very professional and always responsive in a timely manner.

Phil is knowledgeable, has strong negotiation skills, and is very easy to deal with. He’s also backed by a personable and supportive team. He assisted us with finance for a property purchase, and while there were a few challenges to navigate, Phil and his team handled everything seamlessly. It made the whole process much easier for us. Phil is honest, straightforward, and great to deal with, I wouldn’t hesitate to recommend him.

New Purchase review
Patient and thorough broker
11 months ago
Patient and thorough broker

We reached out to Phil quite some time ago to ensure we understood our position and the best approach for buying our first property, especially as we were returning to Australia after a period living abroad. Phil was patient and explained the process, and was able to guide us in securing the best loan and options for our needs. We’d happily recommend Phil to anyone looking for a broker.

New Purchase review
Very helpful and easy to deal with
about 1 year ago
Very helpful and easy to deal with

I didn't know much about the process, but Phil personally guided me through it. Providing the right insights and knowledge to get the loan approved. I feel, he went above and beyond to help sort out a few issues.. he was honest and straight forward, which I greatly appreciated.. I would 100% recommend using his services. Thanks Phil.

New Purchase review
Knowledgeable + Responsive
about 1 year ago
Knowledgeable + Responsive

Phil was clear and transparent from our first meeting until our settlement phone call. He is super responsive to emails, and you can always book in a time for a meeting if needed for further explanations on loan options etc. He is also available to call for quick questions. Phil listens and put forward options that suit your financial goals. A pleasure to work with, thank you Phil.

New Purchase review
Great agent!!! Thanks
over 1 year ago
Great agent!!! Thanks

Thanks for all your help to make our purchase a positive experience. Phil is very approachable and high responsive to email and phone calls. We look forward to using you again in the future.

New Purchase review
Excellent Communicator
over 1 year ago
Excellent Communicator

Phil is amazing no matter what time I send a text or email to him he replies so quickly. Have done many loans with Phil as he makes the process stress free for us! Thanks again.

New Purchase review
Great Mortgage Broker!
over 1 year ago
Great Mortgage Broker!

We recently worked with Phil and his team for the financing of our investment property, and the service was exceptional from start to finish. Phil was incredibly responsive—often going above and beyond, even outside of regular business hours—to offer guidance and advice when we needed it most. His professionalism, attention to detail, and commitment to making the process smooth and stress-free really stood out. We wouldn’t hesitate to recommend Phil to anyone looking for reliable, expert support with their loans, and we’ll most definitely be using his services again in the future.

New Purchase review
He is the go-to broker and always delivers
over 1 year ago
He is the go-to broker and always delivers

Phil has been our broker for over a decade and we have used his services to obtain loans for multiple properties. We would have no hesitation in recommending him and continue to use his services because there is no one else we would trust more to find us the best loan which fit our circumstances. Phil and his team worked very hard to secure finance for our latest purchase and it was due to his expertise and experience. He is dependable and reliable.

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