Phil's profile

Phil's reviews

  5  
Phil has 88 reviewsacross 50 different locations, showing 12.
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Phil's qualities as told by our client reviews: well-prepared, dedicated, supportive, reliable, clear communication, responsive, local expert.
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New Purchase review
The real deal
almost 2 years ago
The real deal

We’ve been working with Phil Lau for over 5 years, and I can confidently say he is the best in the business. Phil has been with us through every stage of our property journey, and most recently, he helped us secure a complex loan for our dream home in Malvern East. His expertise, dedication, and no-nonsense approach are unmatched. Phil made what could have been a stressful process feel seamless. He took the time to understand our goals, presented us with the best options tailored to our needs, and guided us every step of the way. Even with tight deadlines and multiple moving parts, Phil ensured everything was handled with precision and care. His ability to communicate clearly and negotiate on our behalf gave us complete confidence, and he genuinely went above and beyond to make sure we secured the best deal possible. What sets Phil apart is his transparency and genuine care for his clients. He doesn’t just see you as another transaction—he’s truly invested in your success. Whether it’s answering questions late at night, proactively updating us on progress, or offering sound advice on the bigger financial picture, Phil has always been there. If you’re looking for someone who will fight for your best interests, make the process straightforward, and deliver incredible results, Phil Lau is the broker you need. We wouldn’t trust anyone else and are so grateful to have him on our team. Highly, highly recommend!

New Purchase review
Mortgage maestro
almost 2 years ago
Mortgage maestro

I was glad to have Phil (and Marian) at Mortgage IQ working for me on my mortgage for my home. Phil was knowledgeable about the options for my situation and set up a great deal for my finance. He was easy to get in touch with and gave fair and considered advice. Phil worked with me when I had changes and questions and provided excellent overall service.

New Purchase review
Fantastic experience
almost 2 years ago
Fantastic experience

Phil went above and beyond for us in securing a new loan as first home buyers with little knowledge of the process. Great communication and support provided at all times. Always looking out for our best interests. Thanks Phil!

New Purchase review
Exceptional
about 2 years ago
Exceptional

Phil is an absolute pleasure to work with. His extensive knowledge and wide-ranging experience were evident as he guided and educated us through the complex process of preparing our documents, completing the application, and ultimately securing the loan. Phil and his team have always been exceptionally clear in their communications, prompt in their responses, and dedicated to seeing the process through to the end.

New Purchase review
Phil Lau Secures Fantastic Low-Rate Home Loan
about 2 years ago
Phil Lau Secures Fantastic Low-Rate Home Loan

Phil Lau is fantastic! He helped me get a home loan with a great interest rate. Phil knows his stuff and took the time to understand what I needed. He kept me informed at every step of the process, making things easier to understand and less stressful. If you need a broker who cares and gets great results, Phil is the one to go to. Overall, working with Phil was a positive experience, and I would highly recommend him to anyone looking for a knowledgeable and dedicated mortgage broker.

New Purchase review
No doubt 5 Star Service
about 2 years ago
No doubt 5 Star Service

Phil and his team demonstrated excellence in planning and executing our loan. Phil maintained honesty and provided informative guidance throughout the process of purchasing an investment property. This experience was the smoothest and easiest I have ever encountered. I highly recommend their services to anyone seeking assistance with loans.

New Purchase review
Fantastic Broker
over 2 years ago
Fantastic Broker

Phil is the best in the business. He knows his stuff and he gets the job done. Phil has been my broker for almost a decade and I would not go to anyone else to assist in getting finance. He works tirelessly and has an excellent work ethic. I would have no hesitation in recommending Phil.

New Purchase review
Brilliant
over 2 years ago
Brilliant

Phil certainly takes the stress out of applying & having a home loan approved. Our application was a complicated one. we couldn’t have got through the process without Phil’s expertise! We are very grateful as he always kept us in the loop & was available day or night to answer any of our questions. Much appreciated Phil. I recommend him to my family & friends.

New Purchase review
ESSENTIAL EXPERTISE
over 2 years ago
ESSENTIAL EXPERTISE

Phil's relationship with the lenders was critical in landing our beautiful Brisbane home June 2022. My wife & I have just landed our 4th property using Phil & the Team @ Mortgage IQ and we look forward to partnering up with Phil and the team again for our 5th in 2025... When it comes to buying property and building a portfolio, it is critical to have an expert broker that intricately knows the market, numbers and the lenders. Jerome & Jess

New Purchase review
Top notch broker!
over 2 years ago
Top notch broker!

Phil is always on the ball, fast and efficient. He has loads of experience and industry know-hows. He will go out of his way to offer advice and info to prevent misteps early on. We will always recommend Phil as a broker.

New Purchase review
Exceptional Service and Seamless Process
over 2 years ago
Exceptional Service and Seamless Process

I cannot express enough gratitude for the outstanding service provided by Phil and his team in securing a home loan for our investment property. This marks the second time we've worked with him, and once again, he has exceeded our expectations in every aspect. From the outset, Phil demonstrated unparalleled efficiency and responsiveness. After calling him on Saturday and providing him with all the necessary information on Monday, he wasted no time in springing into action. By Friday, we were pleasantly surprised to find that the bank was ready to settle, a testament to Phil's unwavering dedication and expertise. What truly sets Phil apart is his unwavering availability and willingness to assist at any given moment. Whether through a phone call, email, or text message, he was always just a message away, promptly addressing our concerns or queries. His commitment to keeping us informed and alleviating any anxieties we may have had throughout the process made all the difference, allowing us to proceed with confidence and peace of mind. Phil's professionalism, coupled with his personable nature, made the entire experience seamless and stress-free. His ability to simplify complex concepts and patiently clarify any uncertainties ensured that we were fully informed every step of the way.

New Purchase review
The No Bullshit Broker!
over 2 years ago
The No Bullshit Broker!

The name says its all..... Supremely knowledgeable and straight to the point! Well recommended

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