Simon's profile

Simon's reviews

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Simon has 64 reviewsacross 50 different locations, showing 12.
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Simon's qualities as told by our client reviews: friendly, supportive, reliable, well-prepared, responsive, clear communication, local expert.
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New Purchase review
Helped us get our first home loan
about 5 years ago
Helped us get our first home loan

Simon was amazing from start to finish, his professionalism and industry knowlege was evident in the way he managed our application for our first home loan. No question was too small or insignificant and he always answered all our questions quite often late at night! We have greatly appreciated all his help, he was not only professional but showed us friendship and warmth with helped greatly on putting us at ease with somthing that could be quite confusing at times. Thankyou Simon for all your help from start to finish. Tom and connie

New Purchase review
A process made easy and stress free
about 5 years ago
A process made easy and stress free

I have used Simon previously to purchase 2 properties. Recently I decided to purchase an investment property and started the process with my current bank. Agent was on jury duty so calls took a long time to be responded to. As I am over 60 now their age discrimination policy took effect and I was not offered a 30 year term even though my strategy was tabled. Result I missed the cut off but the seller was understanding and allowed me to use Simon as a broker and refinance other property as part of this deal. All correspondence was timely or proactive. The process went through in about half the agreed time. The benefit of Simon as an agent or a broker is that he can approach different lenders for different cases which enables him to find and negotiate the best deal for you..

Refinanced Loan review
Engaging, knowledgeable, professional and outcomes focussed
about 5 years ago
Engaging, knowledgeable, professional and outcomes focussed

Simon rapidly assimilated our aspirations and requirements to seek additional funds. In a most engaging, time-efficient and considered manner, he provided my wife and I with key process documents - which were all processed electronically (a very intuitive technology) - and regular updates on progress. His role as an interlocutor between the customer and a major bank was another highlight. His deft touch diffused any possible issues of friction and made the process quite personal and informed. I highly recommend Simon to any prospective clients.

New Purchase review
Great Work!
about 5 years ago
Great Work!

We have used Simon's help for both our initial mortgage and refinance, he's been very helpful through both communication and finding the best deal. He clearly has lots of experience and knows where to look for the best mortgage! Would highly recommend him! Oscar

New Purchase review
Easiest transaction yet...
over 5 years ago
Easiest transaction yet...

I purchased an investment property using Simon & Gerhard and the process was so easy and flowed in a timely fashion from beginning to end. It was honestly the most relaxing and stress free purchase I have ever made. I was kept up to date with relevant info and it settled without hiccups, on time.

Refinanced Loan review
Home Loan provider change with ease
over 5 years ago
Home Loan provider change with ease

Working with Simon and his professional team made switching our home loan provider effortless and seamless. In these COVID times it was welcoming to have a financial services professional that could apply his local knowledge of our area to get us the best deal in the market. I would highly recommend Simon and his team to any one

New Purchase review
Quick, reassuring and knowledgeable.
over 5 years ago
Quick, reassuring and knowledgeable.

Simon was recommended by friends and we were very grateful for his expertise. At no point did we feel any kind of stress about the process as Simon clearly had everything well under control, and gave brilliant guidance. He was easy to talk to, happy to answer our many questions and very quick to respond. Thanks so much Simon for making something potentially complicated so simple and streamlined.

New Purchase review
Friendly, Fast amd Efficient
over 5 years ago
Friendly, Fast amd Efficient

This was our first experience in buying an investment property. Simon took what could have been a long and tedious process and made it very easy and straightforward. We had a mortgage completed without fuss oe stress ensuring that we did but the property we wanted. Needless to say we will be using Simon and his team again for our next investment.

New Purchase review
Great Service, super quick response times, great value mortgages
over 5 years ago
Great Service, super quick response times, great value mortgages

Simon has helped me with the purchase of two different properties in two different states and has made the financing process straightforward and seamless on both occasions. He is extremely knowledgeable, reliable and easy to work with. Highly recommend!

New Purchase review
First home loan
over 5 years ago
First home loan

Simon was by our side the whole way through the process of getting us our first home loan, giving that little bit extra every time. He was fast, efficient, reliable, trustworthy and always put my mind at ease.

New Purchase review
Expert advice, client focused results, professional, 100% success rate
over 5 years ago
Expert advice, client focused results, professional, 100% success rate

Simon has worked with us across multiple loans over the past few years, including residential and investment properties. In each case, Simon has managed to service our financial needs in a very professional manor that gives you complete confidence in his ability to deliver the outcome you need within a short time frame. The bank loans have been secured with our interest in mind, with highly competitive rates amongst the major financial institutions, likewise helped set up our accounts to maintain our lifestyle needs and tax considerations. I highly recommend Simon Pak Poy for small to large residential or investment property loans.

Refinanced Loan review
Responses very quickly
almost 6 years ago
Responses very quickly

Very approachable and will always return your call and queries.

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