Simon's profile

Simon's reviews

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Simon has 70 reviewsacross 50 different locations, showing 12.
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Simon's qualities as told by our client reviews: supportive, reliable, friendly, responsive, well-prepared, clear communication, local expert.
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Refinanced Loan review
Excellent service
almost 5 years ago
Excellent service

Simon alway kept us informed of all detail along the process, very knowledgable and diligent at all time. Would recommend anyone looking for a broker to contact Simon. Thanks for you assistance.

Refinanced Loan review
Helped us overcome the self employed hurdles
about 5 years ago
Helped us overcome the self employed hurdles

As two self employed people looking for a loan we felt very lost and struggled to figure out how to make it work. Simon was able to help us get our documents organised and finances in place in order to secure a loan and buy our first home. Grateful for your help!

Refinanced Loan review
Refinance with ease and confidence
about 5 years ago
Refinance with ease and confidence

We found working with Simon to re-finance our home loans to be quick and easy. Simon found the best products for us with the the best interest rates on the market to save us $$. He took us step by step through the process, right through to settlement and set up of new bank accounts required. We highly recommend Simon Pak Poy's services.

Refinanced Loan review
Refinancing with ease
over 5 years ago
Refinancing with ease

Simon managed our refinancing in a highly professional, friendly manner. He was easily accessible and all our questions were dealt with promptly and efficiently. We would highly recommend him.

Refinanced Loan review
Excellent communication and professional service
over 5 years ago
Excellent communication and professional service

Simon kept us up to date throughout the application and made the whole process simple and understandable. We will definitely use again!

New Purchase review
Helped us get our first home loan
over 5 years ago
Helped us get our first home loan

Simon was amazing from start to finish, his professionalism and industry knowlege was evident in the way he managed our application for our first home loan. No question was too small or insignificant and he always answered all our questions quite often late at night! We have greatly appreciated all his help, he was not only professional but showed us friendship and warmth with helped greatly on putting us at ease with somthing that could be quite confusing at times. Thankyou Simon for all your help from start to finish. Tom and connie

New Purchase review
A process made easy and stress free
over 5 years ago
A process made easy and stress free

I have used Simon previously to purchase 2 properties. Recently I decided to purchase an investment property and started the process with my current bank. Agent was on jury duty so calls took a long time to be responded to. As I am over 60 now their age discrimination policy took effect and I was not offered a 30 year term even though my strategy was tabled. Result I missed the cut off but the seller was understanding and allowed me to use Simon as a broker and refinance other property as part of this deal. All correspondence was timely or proactive. The process went through in about half the agreed time. The benefit of Simon as an agent or a broker is that he can approach different lenders for different cases which enables him to find and negotiate the best deal for you..

Refinanced Loan review
Engaging, knowledgeable, professional and outcomes focussed
over 5 years ago
Engaging, knowledgeable, professional and outcomes focussed

Simon rapidly assimilated our aspirations and requirements to seek additional funds. In a most engaging, time-efficient and considered manner, he provided my wife and I with key process documents - which were all processed electronically (a very intuitive technology) - and regular updates on progress. His role as an interlocutor between the customer and a major bank was another highlight. His deft touch diffused any possible issues of friction and made the process quite personal and informed. I highly recommend Simon to any prospective clients.

New Purchase review
Great Work!
over 5 years ago
Great Work!

We have used Simon's help for both our initial mortgage and refinance, he's been very helpful through both communication and finding the best deal. He clearly has lots of experience and knows where to look for the best mortgage! Would highly recommend him! Oscar

New Purchase review
Easiest transaction yet...
over 5 years ago
Easiest transaction yet...

I purchased an investment property using Simon & Gerhard and the process was so easy and flowed in a timely fashion from beginning to end. It was honestly the most relaxing and stress free purchase I have ever made. I was kept up to date with relevant info and it settled without hiccups, on time.

Refinanced Loan review
Home Loan provider change with ease
over 5 years ago
Home Loan provider change with ease

Working with Simon and his professional team made switching our home loan provider effortless and seamless. In these COVID times it was welcoming to have a financial services professional that could apply his local knowledge of our area to get us the best deal in the market. I would highly recommend Simon and his team to any one

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