Simon's profile

Simon's reviews

  5  
Simon has 70 reviewsacross 50 different locations, showing 12.
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Simon's qualities as told by our client reviews: supportive, reliable, friendly, responsive, well-prepared, clear communication, local expert.
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New Purchase review
SMSF Loan Committed to Your Success
over 1 year ago
SMSF Loan Committed to Your Success

Simon & his team were highly experienced in Self Managed Super Funds. Professional, and committed from start to finish. Thank you again!

Refinanced Loan review
Outstanding Mortgage Broker – Highly Recommend!
over 1 year ago
Outstanding Mortgage Broker – Highly Recommend!

I had an excellent experience working with Simon Pak Poy and his team. From start to finish, Simon demonstrated deep market knowledge, ensuring I had access to the loan options tailored to my needs. He took the time to clearly explain all my options, breaking down complex financial details into easy-to-understand insights. What stood out most was the level of professionalism and responsiveness. He and his team were always available to answer questions, proactive in keeping me updated, and made the entire process seamless and stress-free. Their ability to navigate the lending landscape, anticipate potential hurdles, and liaise with lenders made a huge difference. If you’re looking for a mortgage broker who is knowledgeable, communicative, and genuinely invested in getting the best outcome for you, I highly recommend Simon Pak Poy.

New Purchase review
Top notch service, knowledgeability and tech
over 1 year ago
Top notch service, knowledgeability and tech

Simon is a knowledgeable and proactive agent who added a lot of value to our mortgage procurement. Professional and generous with his market expertise, we will be looking to Simon for our next mortgage as well.

Refinanced Loan review
Excellent!
over 1 year ago
Excellent!

Simon displays a wealth of experience & knowledge patiently & in great detail

New Purchase review
Best people in the business
almost 2 years ago
Best people in the business

I can’t rate Simon, Nadine and team highly enough. They got my refinancing application approved, when a different broker had told me it wasn’t possible given my circumstances. And they did so with utmost integrity. All in all, it was a seamless experience with all the legwork taken care of and all my questions answered immediately via text. Forget all the other players in the market, these are the people to work with.

New Purchase review
Fantastic service and support
about 2 years ago
Fantastic service and support

Simon and his team are fantastic. They are friendly, responsive and professional. They supported us by providing detailed comparative bank interest rates and services. They then guided us throughout our refinancing process, including setting up accounts, liaising with the bank and helping us to manage property ownership arrangements. I have no hesitation in highly recommending Simon and his team. Thank you!

Refinanced Loan review
Amazing team of professionals
about 2 years ago
Amazing team of professionals

Simon and his team were amazing. Using the latest technology, his team were able to collect all the data they needed to find me a much better deal and then support me through the process of finalising my new loan. Refinancing is never easy, and the team always had patience with me, as I fumbled my way through each task, proactively checking for any issues along the way.

New Purchase review
First time home buyer success
over 2 years ago
First time home buyer success

Simon was very knowledgeable and explained every step of the application process and answered in a way i could understand. He was great and answered my many questions throughout the process. Thank you very much Simon!

Refinanced Loan review
Remarkable
over 2 years ago
Remarkable

Simon is knowledgeable in his area, helpfully and results driven. He always approached things differently ensuring target is achieved. Highly recommended.

Refinanced Loan review
Results oriented
over 2 years ago
Results oriented

Simon Pak Poy and his excellent team work carefully and efficiently to obtain a terrific result. Nothing is too much trouble and the stress is removed from the processes.

Refinanced Loan review
Friendly, Professional
almost 3 years ago
Friendly, Professional

We found Simon to be friendly, professional, knowledgeable and importantly prepared to go the extra mile! Our situation, whilst not unique, was challenging and somewhat complicated. Simon navigated us through it all and continues to be of assistance. We highly recommend Simon and his team of professionals and will continue with his service.

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