We worked with Simon to get construction finance for our new home. It was a complicated project made more so by the pandemic. Simon took us through the process of obtaining the loan but also helped us with various components while we were building. We are now working with Simon to get finance for an investment property. I can’t recommend Simon highly enough.
We contacted Simon for our most recent loan when we realized we just weren't going to get what we wanted from our existing bank. My last two mortgages have been with the big four, but I had forgotten how good it was to have such personalized service. Simon was excellent in finding not only a highly competitive loan rate but paired us with a lender that suited how we wanted to manage our finances. He's personable, knowledgeable and patient, he's also got an excellent reputation in the industry for good reason and we couldn't highly recommend him enough.
We first made contact with Simon after we were advised by our financial adviser that the mortgage broker we were going to use, was charging us double in fees to that of Money Quest. We had a tight turn-around of 16 business days. Simon made no promises in meeting this deadline but said he could only try. Simon and his team were dedicated from the start with great attention to detail, work ethics and constantly escalating the urgency to the bank. Simon was always there to answer any questions, assist us with paperwork and kept things simple for us mere mortals to understand. There were no hidden fees. The 16 day turn-around was achieved, and we can’t be more grateful to Simon and his team. Thank you for all your efforts in achieving the end goal of a relocation loan. We would definitely recommend Simon and Money Quest to anyone looking for a financial loan.
After failng to secure funding through another broker because our transaction was not straight forward, we were referred to Simon. He went above and beyond, and secured us a lender at a great market rate. Thanks Simon.
We have been trying to but our dream property for over 12 months, all this time Simon was always available to provide a professional and friendly advice, provide all the information needed to push our loan forward. Always keen and available to provide solutions to any unexpected situation. Overall Simon is a nice and friendly professional, which will be a great value to anyone in need for guidance and support while looking for the best loan.
Simon was great to deal with, very responsive and knowledgeable. He was able to source the finance we needed, where others were not able to.
Simon and his team were so easy to deal with. Very professional and kind, walked us through all our options. were very patient whilst we flip flopped from one option to another. In the end we had a seamless settlement in the Queensland market where there is no room for error. Would 100% use Simon and hi team again. In fact we will be getting in touch this week for stage 2 of the investment property plan!!
Simon alway kept us informed of all detail along the process, very knowledgable and diligent at all time. Would recommend anyone looking for a broker to contact Simon. Thanks for you assistance.
As two self employed people looking for a loan we felt very lost and struggled to figure out how to make it work. Simon was able to help us get our documents organised and finances in place in order to secure a loan and buy our first home. Grateful for your help!
We found working with Simon to re-finance our home loans to be quick and easy. Simon found the best products for us with the the best interest rates on the market to save us $$. He took us step by step through the process, right through to settlement and set up of new bank accounts required. We highly recommend Simon Pak Poy's services.
Simon managed our refinancing in a highly professional, friendly manner. He was easily accessible and all our questions were dealt with promptly and efficiently. We would highly recommend him.
Simon kept us up to date throughout the application and made the whole process simple and understandable. We will definitely use again!
