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  4.9  
1040 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, reliable, local expert, supportive, well-prepared, responsive, clear communication.
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Landlord review
Harrison excels
over 5 years ago
Harrison excels

Harrison Lay from the Richmond office is an absolute gem. I cannot express enough how grateful we are that our property is in his hands. We reside overseas and we have every confidence that he will make the right decisions for both us and the tenant in our absence. He is a great communicator, thorough and thoughtful. We wouldn't hesitate for a second in recommending Harrison.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Professional & Very Responsive
over 5 years ago
Professional & Very Responsive

The team at Biggin & Scott Richmond have been looking after by property while living overseas and they are always on the ball with any issues if they arise. They are very professional at what they do and are always responsive to my requests. Highly rated from me...

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Know their stuff and very effective in finding a quality tenant
over 5 years ago
Know their stuff and very effective in finding a quality tenant

Mike at Biggin Scott has been excpetional. Very pro-active and transparent with communicating how the leasing process was tracking. He's professional, courteous and very collaborative in how he discussed his ideas of the best way to get my property leased and he nailed it, successfully finding a tentant for my property in the face of challenging market conditions. Thank you Mike and the team!

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Got the job done with the least effort from us!
over 5 years ago
Got the job done with the least effort from us!

We chose the right agency to lease our rental, Jenn was prompt, professional and effective. In these unprecedented times our property was rented within 4 -5 weeks.. Jordan is very professional too. Thank you !

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Great Communicators
over 5 years ago
Great Communicators

We have been with Biggin & Scott for 10 years looking after our investment. After dealing with many other agents in the area previously, they supersede the rest. The communication is exceptional and we would not hesitate to recommend them to family and friends.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Excellent service
over 5 years ago
Excellent service

Thanks for the prompt attention and excellent service.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Would highly recommend
over 5 years ago
Would highly recommend

My property was vacant for 8 weeks due to the high number of similar properties on the market. I believe that if I had listened to the recommendation to reduce the rental asking price then my property most likely would not have been vacant for more than 4 weeks. New tenants have signed a one year lease and I am very happy with the communication from Biggin and Scott. Although many staff were on leave over the Christmas/New Year period, I still had email notification through this time.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Excellent experience
over 5 years ago
Excellent experience

Looked after property for more than 20 years, still very happy.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Disappointing Agency
over 5 years ago
Disappointing Agency

I was quite disappointed that Biggin & Scott Richmond recommended a large reduction in rental which the market determined was unwarranted. It was just as well that I rejected that recommendation and while there was ultimately a small reduction in rent it was not as large as recommended by B&S. I was also disappointed with the lack of communication through the letting process and even now I have not received any written communication about the commencement of the new tenancy.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Great Team
over 5 years ago
Great Team

We worked with the Richmond team to help lease out our apartment. Very responsive and aware of the market conditions. Great outcome and wouldn't hesitate to recommend them! Kunal & Addy

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Good clear communication and follow up
over 5 years ago
Good clear communication and follow up

The signup process as landlords was straight forward and thorough. The tenant selection process from Biggin&Scott was quite stress free. Jenn and her team were very easy to work with and the clear communication and regular updates so far have been reassuring. Hope to continue this good working relationship for the duration of our time with the team at richmond.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Great rental management team .
over 5 years ago
Great rental management team .

Hannah has been looking after my property portfolio for years !!!! Very diligent and professional!!!! Highly recommend bigginscott Richmond for your rental management needs .

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
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