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Our reviews

  4.9  
671 reviewsacross 35 different locations, showing 12.
Our qualities as told by our client reviews: reliable, friendly, supportive, local expert, well-prepared, responsive, clear communication.
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Tenant review
Smooth process and responsive staff.
8 months ago
Smooth process and responsive staff.

Almost two weeks now settled into my first apartment with the help of Harcourts Melbourne City! The process couldn’t have been any easier and was taken control of with great care by the team at Harcourts. My agent Serena was wonderful and provided me with all the necessary information and more, She made this process comfortable and always kept me in the loop every step of the way. Majority of our communications was via email which involved following up on my application, providing details on utilities, timing and dates for move in etc.. In desperation this opportunity came just in the right time and I couldn’t feel more grateful. Moving in was very swift and I felt more than prepared and knowledgeable before going in. All my utilities were set up by trusted professionals before I collected the keys. The team is efficient and caring and were able to answer all my questions, yet I didn’t have many to ask because I was informed about all the fine details early on. The property is lovely, peaceful, and convenient and is located in a great area, which is everything I was looking for. when I first walked in I was greeted with a clean and welcoming environment. The building itself is in good shape and always taken care of by cleaners. After living here for just shy of a fortnight I don’t have any complaints or issues regarding the property itself or the team at Harcourts. I had a mishap where I locked myself out of the property which was entirely my fault. The team was so helpful and I was able to pick up a spare key within half an hour of the accident occurring. I’m beyond pleased with this experience and would highly recommend Harcourts Melbourne City to any one looking for a new home.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Landlord review
Fantastic service & True standout!
8 months ago
Fantastic service & True standout!

Mikaele our property manger has been nothing but flawless, working with a portfolio of properties you have unexpected issues arise but working as a team makes us succeed stronger then ever working in the industry myself I understand what good service is and this is truly one to keep in the books. Cheers to many more Years!

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Tenant review
Bulent hasnt been helpful
8 months ago
Bulent hasnt been helpful

Daniella has been great

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Tenant review
Very satisfied with the cooperation with Harcourts Melbourne City
8 months ago
Very satisfied with the cooperation with Harcourts Melbourne City

The Harcourts Melbourne City especially the agent Bulent Topcu demonstrated excellent understanding of the market and made right decisions when evaluating candidates who will take proper care of the apartment.communication throughout the entire process was flawless. All comments and feedback from our side were handled professionally, promptly and in an organized manner, which greatly contributed to an efficient and trustworthy collaboration. Based on our overall experience, we can confidently recommend their services as reliable, professional and highly competent.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Tenant review
Thanks everyone!!
8 months ago
Thanks everyone!!

I’d like to thank Serena and everyone at Harcourts for giving us a chance as first-time renters. Serena has been attentive to our needs and refreshingly straightforward throughout the entire process. I’ve never once felt I couldn’t trust her, and her professionalism and competence are unquestionable. Thank you again, Serena, for all your help!

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Landlord review
Would recommend
8 months ago
Would recommend

Harcourts staff are helpful, knowledgeable and proactive. They provide sound advice and communicate with us often. They have managed our property for several years and we highly recommend their services.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Landlord review
Outstanding
8 months ago
Outstanding

Mikaela is superb. Very easy to deal with. Well aware of the current market, efficient, keeps me well informed of all developments at all times. Readily accessible which is vital and always returns calls promptly. Very friendly, fun to deal with, skilled negotiator. I could not ask for more.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Tenant review
Professional
8 months ago
Professional

I had a great experience with Serena Fonua. The application and move in process was seam less.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Tenant review
Best case scenario
8 months ago
Best case scenario

Dealing with Harcourts has been refreshing. Everything is communicated professionally, and the company takes a customer service approach to real estate. Sally Woodhouse has been nothing but a pleasure to deal with, and genuinely cares about her tenants.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Landlord review
5 stars always
8 months ago
5 stars always

Harcourts Melbourne City has consistently delivered superb service. Another year of hassle-free property management—Serena and the CBD team have been fantastic to both landlord and tenant alike. Thanks for yet another great year! Rick 5 stars – Highly recommended

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Landlord review
Always quick to solve a problem
8 months ago
Always quick to solve a problem

Have always received the utmost professionalism, respond immediately to my calls, and looked after my best interest, while being fair to my tenants, by suggesting any changes that may be taken to help tenant, when a problem may arise

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
Tenant review
Excelent experience
8 months ago
Excelent experience

Darren is a fantastic agent. He answered all our questions and made sure the whole process went smoothly.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (244 reviews)
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